Silk'n Reviews 249

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, noting their effectiveness and the positive results they achieve. Many people appreciate the luxurious and careful packaging, which reflects the brand's quality. The ordering process is frequently described as smooth and easy due to a clear and navigable website, and the delivery service is often highlighted for its speed and efficiency. However, some customers experienced issues with delivery, citing delays or incorrect deliveries, and a few were dissatisfied with the high shipping costs. There were also isolated reports of products not holding a charge or not delivering the promised results, and some individuals found that replacement parts did not fit as expected.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are very pleased with the product quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Customers had positive experiences with service. Many reviewers praise the fast and efficient service, with... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the quick and efficient delivery, with... See more

Quality

Users describe positive interactions with quality. Many customers are happy with the quality of products,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Put 3 Stars as only just started using it so cannot give a honest review but item looks good comes a red heart shape pouch let’s see if it works let you know in the next couple of months if there’s a... See more

Rated 5 out of 5 stars

My experience with Silk’n has been outstanding. The website is clear and easy to navigate, making the ordering process smooth and hassle-free. My product arrived quickly and was packaged with grea... See more

Company replied

Rated 5 out of 5 stars

The first time I tried a Silk’n haircare product, I was instantly impressed with the results. My hair felt so soft and smooth that I started to really trust the brand! That’s what made me try their... See more

Company replied

Rated 5 out of 5 stars

I was very worried that my order would not arrive in time. After talking to one of the staff in customer services, he reassured me that the item should be with me before Christmas. It arrived today.... See more


Company details

  1. Appliance Store

Written by the company

Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

Fast delivery. Package well wrapped to ensure product arrived in perfect condition.
Don't waste your money on other types of hair removal. Use IPL for permanent hair removal. It's cheaper and quicker in the long run.

February 5, 2022
Rated 1 out of 5 stars

Disappointed

I am unable to comment as over five days later I have not received the product.
The link on the delivery notification does not work.

January 16, 2022
Rated 1 out of 5 stars

Bad service

Ordered a silk’n foot vacupedi for my wife’s birthday! Got message on 12th January 2022 informing me product had been delivered by DPD! Not true! Nothing has been delivered and silk’n are now ignoring my e-mails!🤷🏻‍♂️😡

January 16, 2022

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