Put 3 Stars as only just started using it so cannot give a honest review but item looks good comes a red heart shape pouch let’s see if it works let you know in the next couple of months if there’s a... See more
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Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
Contact info
Galileistraat 17, 3029AL, Rotterdam, Netherlands
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
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No problems with order and delivery.
My purchase hasn’t arrived
Love silk’s products,delivery was…
Love silk’s products,delivery was fast,efficient and professional .
Without doubt it's the best toothbrush…
Without doubt it's the best toothbrush that I've every bought.
Brilliant product
Brilliant product, I ordered Silkn^n Silder Gel.
~ excellent service fast delivery. Will definitely order again.
Thank you .
Saucy
New replacement Wave brush heads quick and easy to order delivery
was very quick excellent.
You have always supplied top of the…
You have always supplied top of the range products and offer some amazing offers.
Would definitely recommend this company and products.
Excellent
Fast delivery. Package well wrapped to ensure product arrived in perfect condition.
Don't waste your money on other types of hair removal. Use IPL for permanent hair removal. It's cheaper and quicker in the long run.
Excellent Service
Excellent product and fast shipping, highly recommended, thank you Slik'n!
Disappointed
I am unable to comment as over five days later I have not received the product.
The link on the delivery notification does not work.
Bad service
Ordered a silk’n foot vacupedi for my wife’s birthday! Got message on 12th January 2022 informing me product had been delivered by DPD! Not true! Nothing has been delivered and silk’n are now ignoring my e-mails!🤷🏻♂️😡
Good and fast service
Product arrived as described and in a…
Product arrived as described and in a timely manner over the festive period.
User says it is awesome.
For some reason found it difficult to…
For some reason found it difficult to go straight to the product I wanted, but once I found them ordering was easy.
Very good service quick customer…
Very good service quick customer service response also very impressed
All round excellence
All round excellence - ease of ordering, updates on order and delivery and products are fantastic.
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