Sil-Mid Limited Reviews 

122
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Easy order good communication and the best price for Aeroshell Oil. Free shipping and delivered promptly. Thank you

Rated 5 out of 5 stars

Sil-Mid have proven reliable, helpful and efficient over the many years of service to our large organisation. The latest offer to control our onsite stock has worked well for the 12 months it has been... See more

Rated 5 out of 5 stars

Our company has placed many orders with Silmid in the last few months and we have always received outstanding customer service. We have been kept informed and the staff have always tried their very b... See more

Rated 5 out of 5 stars

Sil-Mid sell the majority of materials we require. Nine times out of ten the items are in stock and if not they will try to find stock with their suppliers. Free postage for orders over £50 is a bonus... See more

Company details

  1. Aerospace Company
  2. Airline

Written by the company

Sil-Mid Limited has been providing an extensive range of specialist products for over 40 years. We pride ourselves on excellent service and offering our customers a range of products and services to meet their needs.


Contact info

4.2

Great

TrustScore 4 out of 5

122 reviews

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No recent history of asking for reviews

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4.2

All reviews

(122)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Still the same values now towards customer service as when I first used them many years ago .

October 1, 2014
Unprompted review
Rated 5 out of 5 stars

superb service

I ordered goods at 9.30am, by 10.00am I had received an acknowledgement saying that the goods had been despatched today, service doesn't get any better that that!

September 23, 2014
Unprompted review
Rated 5 out of 5 stars

not happy initially, but very happy soon after

The order delivered on time, earlier today - can't complain there. I opened the box and the packaging was great, lots of polystyrene chips, all good so far......However, I took the boxes of Lotoxane out from the polystyrene and both were wet and smelling of Lotoxane. 3 loose bottle tops in one box and 4 in the other - one of which was only 1/2 screwed on - and probably 1/4 of a bottle spilt. All the other "loose" bottles have lower levels that the bottles with secure tops, but not by much. Giving you 2* because of this - not happy.

Sil-Mid contacted me within 45 minutes of my posting this comment above. Very rapid response from Sales Director to resolve my problem - Excellent 5* service for the resolution. Thank you

September 22, 2014
Unprompted review
Sil-Mid Limited logo

Reply from Sil-Mid Limited

I have spoken with Jeremy about this issue and agreed a solution which he is satisfied with, we will also review our processes when supplying this particular product.

Rated 5 out of 5 stars

Great service

Very helpful when I needed to order over the phone rather than online and our goods came 2 weeks ahead of the stated lead time. I am a happy customer.

September 19, 2014
Unprompted review
Rated 5 out of 5 stars

Sil-mid

Reply for a quote us given within one day.
Stock is 70% cheaper than competiters.
Stock delivered within 3 days.

September 19, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service - even when you ask the impossible!

Our company has placed many orders with Silmid in the last few months and we have always received outstanding customer service. We have been kept informed and the staff have always tried their very best to get orders to us in tight deadlines. Any problems are solved within the day.
Definitely recommend.

September 18, 2014
Unprompted review
Rated 5 out of 5 stars

Easy ordering - no fuss.

I have found Silmid to be competitively priced, they possess good product range availability and the website is easy to use and order from.

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

They do exactly what is it says on the tin.

I was looking for a relatively obscure product, hidden away deep with the bowels of an engineerig drawing. Locked away behind a mysterious code known only to a secret few, which had long since been lost in the mists of time.

Long I searched the mighty Google, until finally in almost abject desolation, it gave me after much searching an alternative to the ancient and mysterious code. I tracked down a mysterious tribe of merchants called the Silmids, hidden amongst the interweb and said, "Behold can you supply me with Everlube 9002?"

To which a reply came to me carried by the mystic winds, "Yes, but it's got a 59 day lead time!" I wandered off chuckling to myself, "lovely jubbly, and thank you very much."

August 26, 2014
Unprompted review

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