silverado.co.uk Reviews 173

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more

Rated 4 out of 5 stars

The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more

Company replied

Rated 5 out of 5 stars

I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more

Rated 5 out of 5 stars

Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop

Written by the company

Independent family-owned jewellery business


Contact info


4.8

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Quick delivery and good customer service. Will buy again. Wide range of products and easy to navigate website. Ordering process easy too. Very happy all round.

January 17, 2022
Rated 5 out of 5 stars

Everything to love

I originally visited Silverado when having a few days away back in October. The lovely woman in the shop could not have done more for me, I am disabled & she helped me into the shop. She did not push anything but was attentive when needed.
There is a large variety of jewellery, most of what I like I bought a lovely pair of earrings, which are good quality & cause no problems to my sensitive ears, I also bought a beautiful malachite, Sun design necklace & earrings, which I adore. I saved to wear until Christmas and stupidly lost one earring.
I don't live near so went on Silverado web site, thrilled they still had the earrings. Easy to order and considering still Christmas period really fast delivery. I received them within a couple of days.
Love Silverado, wish it was near me, I'd .but from there every time.

January 4, 2022
Rated 5 out of 5 stars

Epic!

Bought some earrings for a friend for her birthday. Ordering was super easy, they arrived within a couple of days in plenty of time beforehand and she loved them! Thanks Silverado - epic! Emma

November 16, 2021
Rated 5 out of 5 stars

The bracelet I ordered is beautiful

The bracelet I ordered is beautiful. Presented in a lovely box too. Ordering was easy and regular emails kept me up to date and able to track when the item was due. Delivery was also seemless and arrived when expected. I'm really pleased with my purchase and will definately be ordering from Silverado again.

November 14, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look