SilverAmber Jewellery Reviews 354

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, well-made, and exactly as pictured on the website. The ordering process is frequently highlighted as easy and uncomplicated, contributing to a smooth overall experience. Many people appreciate the quick and prompt delivery service, with items often arriving on time and well-packaged. The company's service is also frequently commended for its efficiency and excellent customer support. However, some customers also noted that certain items were smaller than expected, occasionally leading to disappointment regarding size. A few other people also felt that the delivery could sometimes take longer than anticipated or had minor issues with packaging. There were also isolated instances of dissatisfaction with the service when attempting to return an item.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the beautiful, high-quality jewelry... See more

Quality

Clients share positive opinions on quality, consistently praising the exquisite detail, superb craftsmanship,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process uncomplicated and easy... See more

Service

Users describe positive interactions with service, highlighting its efficiency and reliability. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating your site and finding and ordering what I wanted was uncomplicated which was such a joy. Thankyou. The piece I ordered was, as expected beautiful. The only disappointment was a mishap... See more

Company replied

Rated 5 out of 5 stars

What a great Company to deall with! Such a varied selection of beautiful jewellery to choose from at really good prices and my niece’s necklace was exactly as advertised. She’s going to love it. I... See more

Rated 5 out of 5 stars

Lovely and good quality pieces of jewellery - An Amber Bracelet & an Amber Ring, that show up beautifully on the wrist and finger - and thoroughly enjoyed by the wearer. They were well and nicely pack... See more

Rated 5 out of 5 stars

After ordering and having to return the ring twice through Amazon due to the first ring being very dark in colour, then the second one arriving damaged, I ordered the ring straight from the company af... See more

Company replied


Company details

  1. Jewelry Store
  2. Corporate Gift Supplier
  3. Gift Shop

Written by the company

SilverAmber Jewellery is a small family business that has been making its mark in the industry since 2007. Nestled in the charming town of Corby, Northamptonshire, we take pride in importing exquisite sterling silver and Baltic amber pieces from manufacturers certified by the prestigious International Amber Association (IAA). At SilverAmber Jewellery, we are committed to providing our customers with unparalleled craftsmanship and superior quality. In addition to our renowned amber collection, we expanded our offerings in 2015 by partnering with a 925 Sterling Silver Manufacturer in Italy. This collaboration allows us to source an array of high-quality and beautiful plain silver products, including chains, bracelets, anklets, and necklaces. Italy, renowned for its exceptional silver craftsmanship, serves as a world-famous destination for sourcing the highest possible quality silver products. In our continuous efforts to align with sustainability practices, we introduced eco-friendly packaging in approximately 2020. We recognized the importance of minimizing our environmental impact while still ensuring an appealing presentation of our products. With our eco-friendly packaging, you can enjoy the beauty of our jewellery while knowing that we are doing our part to contribute to the well-being of our planet. The heart and soul of our brand lie in the hands of skilled artisans in the picturesque north of Poland. These talented individuals meticulously handcraft each of our bespoke items, ensuring that every piece is unique and of the highest standard. With over 5000 designs to choose from, our extensive range offers a wide variety of options that cater to diverse tastes and preferences. Our retail outlet serves as a haven for the general public, offering an extensive collection of silver and amber jewellery at the most competitive prices. Whether you're searching for a stunning statement piece or a delicate everyday accessory, SilverAmber Jewellery is the perfect destination for all your jewellery needs. When you choose SilverAmber Jewellery, you choose a brand you can trust. With over 15 years of experience in the industry, we have honed our expertise and refined our practices to deliver a truly top-class customer service experience. Our unwavering dedication to customer satisfaction has resulted in tens of thousands of happy customers, many of whom have left glowing feedback and high product reviews on popular platforms such as eBay and Amazon. We understand that purchasing jewellery is a personal and significant decision. That's why we strive to create an environment where our customers feel confident and secure in their choices. From the moment you browse our extensive catalogue to the moment your carefully packaged order arrives at your doorstep, we are committed to providing a seamless and enjoyable shopping experience. At SilverAmber Jewellery, we believe that jewellery has the power to express individuality, evoke emotions, and create lasting memories. We invite you to explore our remarkable collection, crafted with passion and expertise, and discover the perfect piece that resonates with your unique style and personality. Thank you for choosing SilverAmber Jewellery. We look forward to being a part of your jewellery journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(354)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful green amber jewelry.

The 2 items of green amber jewelry I purchased are beautiful,were wrapped lovely and delivered quickly.

March 3, 2026
SilverAmber Jewellery logo

Reply from SilverAmber Jewellery

Thank you so much for your kind review. We’re delighted to hear that your green amber jewellery is beautiful, arrived quickly, and was wrapped nicely too. We always want our Baltic amber jewellery to feel special from the moment it arrives, so it’s lovely to know you were pleased with both the presentation and delivery. We really appreciate your support and hope you enjoy wearing your new pieces.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, carefully packaged, exactly what I ordered!

February 25, 2026
SilverAmber Jewellery logo

Reply from SilverAmber Jewellery

Thank you very much for your lovely review. We’re so pleased to hear your order arrived with fast delivery, was carefully packaged, and was exactly what you expected. We always aim to provide high-quality Baltic amber jewellery with reliable service from order to delivery, so your feedback means a lot to us. We really appreciate your support and hope to see you again at SilverAmber Jewellery soon.

Rated 5 out of 5 stars

Great ring

After ordering and having to return the ring twice through Amazon due to the first ring being very dark in colour, then the second one arriving damaged, I ordered the ring straight from the company after contacting them. It was absolutely perfect and looks great. It even turned out cheaper than amazon, and it arrived quickly too.

February 20, 2026
SilverAmber Jewellery logo

Reply from SilverAmber Jewellery

Thank you so much for your thoughtful review. We’re sorry your earlier experience through Amazon wasn’t ideal, but we’re really pleased we could help when you contacted us directly and that the ring you received from us was absolutely perfect. It’s lovely to hear it arrived quickly, looked great, and was even better value when ordered directly from SilverAmber Jewellery. We always aim to provide beautiful sterling silver and Baltic amber rings along with personal customer service, so your feedback truly means a lot. We hope you enjoy wearing your ring.

Rated 5 out of 5 stars

5 star service

My ring snapped and I contacted customer services . They were totally amazing! I had a replacement within a few days . All done with a really positive attitude . Excellent!

February 17, 2026
Rated 4 out of 5 stars

Great ring

Great ring, came with in a couple of days. The ring itself is beautiful just a little thinner than I would have liked. It does look the same as the pictures it's just hard to see online. Overall very happy

February 16, 2026
Rated 5 out of 5 stars

What a great find!

What a great Company to deall with! Such a varied selection of beautiful jewellery to choose from at really good prices and my niece’s necklace was exactly as advertised. She’s going to love it.
I made an error with my order and Mark promptly dealt with it without any fuss. Wish other businesses had such helpful Customer Service.
Will highly recommend to family and friends and I’ll definitely be back. Thankyou from a delighted customer!

February 8, 2026
Rated 5 out of 5 stars

Delivery was prompt and free

Delivery was prompt and free. The earrings I bought were beautiful, due to my error I ordered the wrong colour stone . The company agreed to swap for the one I should have ordered with free return. This was my second order from company and can't fault them.

January 16, 2026
Rated 1 out of 5 stars

I received my purchase promptly (the…

I received my purchase promptly (the next day after I ordered), the website claimed no problem if needed to return an item. So far I have sent 2 emails, filled in an online contact form and sent a facebook message all have been ignored! Im far from impressed. The pendant was lovely, I need to return the chain.

January 15, 2026
Rated 5 out of 5 stars

My granddaughter bought me two pair of…

My granddaughter bought me two pair of earrings for Christmas. I loved them so much I bought myself a further two pairs. Excellent quality, quick delivery and great customer service. I will definitely buy again, I’m really pleased with both the gifts and my purchases thank you. 😊

December 28, 2025
Rated 1 out of 5 stars

Avoid

Site makes big claims about service and an easy returns policy but fails to answer emails & messages when contacted.
After sending 4/5 messages still no reply and still need to arrange return / refund.

Definitely won’t be using them again.

November 30, 2025

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