SilverAmber Jewellery Reviews 354

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as beautiful, well-made, and exactly as pictured on the website. The ordering process is frequently highlighted as easy and uncomplicated, contributing to a smooth overall experience. Many people appreciate the quick and prompt delivery service, with items often arriving on time and well-packaged. The company's service is also frequently commended for its efficiency and excellent customer support. However, some customers also noted that certain items were smaller than expected, occasionally leading to disappointment regarding size. A few other people also felt that the delivery could sometimes take longer than anticipated or had minor issues with packaging. There were also isolated instances of dissatisfaction with the service when attempting to return an item.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the beautiful, high-quality jewelry... See more

Quality

Clients share positive opinions on quality, consistently praising the exquisite detail, superb craftsmanship,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process uncomplicated and easy... See more

Service

Users describe positive interactions with service, highlighting its efficiency and reliability. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating your site and finding and ordering what I wanted was uncomplicated which was such a joy. Thankyou. The piece I ordered was, as expected beautiful. The only disappointment was a mishap... See more

Company replied

Rated 5 out of 5 stars

What a great Company to deall with! Such a varied selection of beautiful jewellery to choose from at really good prices and my niece’s necklace was exactly as advertised. She’s going to love it. I... See more

Rated 5 out of 5 stars

Lovely and good quality pieces of jewellery - An Amber Bracelet & an Amber Ring, that show up beautifully on the wrist and finger - and thoroughly enjoyed by the wearer. They were well and nicely pack... See more

Rated 5 out of 5 stars

After ordering and having to return the ring twice through Amazon due to the first ring being very dark in colour, then the second one arriving damaged, I ordered the ring straight from the company af... See more

Company replied


Company details

  1. Jewelry Store
  2. Corporate Gift Supplier
  3. Gift Shop

Written by the company

SilverAmber Jewellery is a small family business that has been making its mark in the industry since 2007. Nestled in the charming town of Corby, Northamptonshire, we take pride in importing exquisite sterling silver and Baltic amber pieces from manufacturers certified by the prestigious International Amber Association (IAA). At SilverAmber Jewellery, we are committed to providing our customers with unparalleled craftsmanship and superior quality. In addition to our renowned amber collection, we expanded our offerings in 2015 by partnering with a 925 Sterling Silver Manufacturer in Italy. This collaboration allows us to source an array of high-quality and beautiful plain silver products, including chains, bracelets, anklets, and necklaces. Italy, renowned for its exceptional silver craftsmanship, serves as a world-famous destination for sourcing the highest possible quality silver products. In our continuous efforts to align with sustainability practices, we introduced eco-friendly packaging in approximately 2020. We recognized the importance of minimizing our environmental impact while still ensuring an appealing presentation of our products. With our eco-friendly packaging, you can enjoy the beauty of our jewellery while knowing that we are doing our part to contribute to the well-being of our planet. The heart and soul of our brand lie in the hands of skilled artisans in the picturesque north of Poland. These talented individuals meticulously handcraft each of our bespoke items, ensuring that every piece is unique and of the highest standard. With over 5000 designs to choose from, our extensive range offers a wide variety of options that cater to diverse tastes and preferences. Our retail outlet serves as a haven for the general public, offering an extensive collection of silver and amber jewellery at the most competitive prices. Whether you're searching for a stunning statement piece or a delicate everyday accessory, SilverAmber Jewellery is the perfect destination for all your jewellery needs. When you choose SilverAmber Jewellery, you choose a brand you can trust. With over 15 years of experience in the industry, we have honed our expertise and refined our practices to deliver a truly top-class customer service experience. Our unwavering dedication to customer satisfaction has resulted in tens of thousands of happy customers, many of whom have left glowing feedback and high product reviews on popular platforms such as eBay and Amazon. We understand that purchasing jewellery is a personal and significant decision. That's why we strive to create an environment where our customers feel confident and secure in their choices. From the moment you browse our extensive catalogue to the moment your carefully packaged order arrives at your doorstep, we are committed to providing a seamless and enjoyable shopping experience. At SilverAmber Jewellery, we believe that jewellery has the power to express individuality, evoke emotions, and create lasting memories. We invite you to explore our remarkable collection, crafted with passion and expertise, and discover the perfect piece that resonates with your unique style and personality. Thank you for choosing SilverAmber Jewellery. We look forward to being a part of your jewellery journey.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

354 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(354)

74 reviews in the last 12 months

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Rated 3 out of 5 stars

SilverAmber Jewellery offers a mix of…

SilverAmber Jewellery offers a mix of quality items and good prices with fast delivery. However, customer service can be unresponsive, and some products may differ from advertised images. Worth considering for unique jewellery pieces, but there’s room for improvement in communication and consistency. Overall, an average experience.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what i was looking for! Perfect.

I'd recently come back from Egypt and was looking for Egypt inspired jewellery. Then I came across a tear drop cross which looked similar to the Egyptian Ankh, a symbol of long life and immortality. Adorned with a beautiful piece of Amber in the centre, this was exactly what I was looking for..
I also wanted something loose fitting so to have a chain that hung low was perfectly matched with the pendant on the same site was a no trainer and I ended up adding a beautiful Italian slim chain to go with it.

Both came packaged in beautiful recyclable packaging with in a week of my order being placed.
Each item is contained in its own little plastic bag to protect it and placed in a lovely drawstring bag.
The items i bought are sleek, stylish and a beautifully Crafted piece's and have quickly become my new favourite accessory.

I'd definitely keep this site in mind for gifts for both myself and my family..
Very happy with my purchase... if that hadn't already been made clear.

March 29, 2025
Rated 5 out of 5 stars

Outstanding customer service

Some of the best customer service I've received in years! Matt who was helping my query was so helpful and understanding. Lovely product too (amber anklet). Would definitely recommend to a friend.

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

Ring was sent out as the wrong size

Ring was sent out as the wrong size.Far too small for the size Q I requested. Sent messages but no response apart from automated reply telling me they respond as soon as possible. 5 days later and 3 messages and nothing!!

February 28, 2025

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