Truly hiring a car through Simba (particularly the team at Perth Airport) was one of the best experiences I’ve had in doing so. The team there were clear, friendly, flexible and reliable - all... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.
Contact info
251 Coward Street, 2020, Mascot, Australia
- 0280056696
- bz@simbacarhire.com.au
- simbacarhire.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a great experience with Simba at Cairns Airport
We had a great experience with Simba at Cairns airport.
The check in process was quick and smooth. They send photos of the car (that have just been taken) to your email to show the condition of the car. The team member was super friendly and did not aggressively push the insurance like some rental places do.
Car was near new and nice and clean.
Return process was done in minutes and the shuttle to the airport was immediate and takes a few mins.
Car was damaged when we picked it up
Car was damaged when we picked it up. Too many dints and scratches ( 29 pictures) to be sure about any additional damage from our rental. Staff were great and very helpful
Great car
Great car, as expected.
Good service at start and end.
High insurance excess was only concern.
Price was very good.
Great communication
Great communication, car was in great
Condition, They installed the baby seat for us & drop off was very easy.
The staff were really helpful- the car…
The staff were really helpful- the car was great
Great service and attentive staff
Great service and attentive staff. Cars are in great condition, clean and look new. Airport shuttle service is also pleasant complimentary service.
Easy & convenient
Easy directions online
Convenient shuttle bus
Great service
Car was a tad rough, but it worked, still actually enjoyed driving it!
Expecting the customer to pay extra…
Expecting the customer to pay extra insurance when they’ve already paid a basic cover to be told it’s worthless and it’s expected to pay extra is unacceptable. It’s up to the customer to decide what insurance they want to take out and not to be made to feel pressed into buying extra insurance. Not only is the issue of insurance but make sure you read the small print in the type of car being rented to you. I hired a Kia but was given a Mazda which had warning lights flashing as I drove around the car park to exit and no parcel shelf which means my luggage in full view as no tinted windows, something that is a basic necessity as the police clearly state hide your belongings when parking and the last thing you want to do is go sightseeing with your suitcase.
Great value
Car pick up is a very short drive from the airport and they provide courtesy shuttles. Driver was very kind and helpful. Car was in great condition!
Easy pick up and drop off
Easy pick up and drop off. Friendly helpful staff. Great reliable car for a special family birthday getaway without breaking the bank.
All staff very nice
All staff very nice, good price and excellent service!
Friendly staff
Friendly staff, efficient shuttle bus service, competitive rates
The price and service were great
The price and service were great. We got pick up and drop off at the airport. Staff was fantastic.
The check in was smooth
The check in was smooth. We were able to easily get the Simba bus to the shop to pick up our car from the airport. The car was clean and was perfect for our needs.
Easy and friendly
Easy online booking, friendly staff at pick up and drop off from Cairns airport. Thank you Simba.
Best car rental in a Cairns SA
Staff were so welcoming and professional. Our car we booked wasnt availble due to damage from previous car renters. We were upgraded for free which was even better!
Clean car very fuel economical. We were upgraded to the Kiama carnival at Cairns. Thanks guys for making our holiday so smooth.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








