Great turnaround on my order from 5000 miles away. Super impressive. The sourdough proofing baskets and the hand forged steel bread knife are my new favorites possessions! The best bread tools anywher... See more
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I've bought several things from Simpel Sourdough and I am very very happy with them. 5 stars for them. What I am not happy with is the international version (in English ) of the pricey Master C... See more
Company replied
Thank you so much for your excellent service. Even though my package is currently being customs cleared, it arrived here faster than when i order bannetons locally - shocking i know. I really appr... See more
I love these guys! Their online store is great and the products they carry are priced very well, even when they're imported into the US. Quick turnaround and solid overall experience. I would definite... See more
Company details
Written by the company
Simpel Sourdough is driven by the passionate sourdough bakers, AnneSofie and Peter. Located at Fischers Plads in Viborg, Denmark, Simpel Sourdough is both a café and bakery. In addition to their delectable offerings, Simpel Sourdough also offers courses, including online options. The webshop is personally run by the owners themselves, and their tools are locally produced. The majority of their core products are handmade by the skilled craftsman, Jan. Since 2019, Simpel Sourdough has been helping both Danes and English speakers master the art of baking sourdough bread. It all began on YouTube with the channel "Simpel Surdej" and later "Simpel Sourdough." These channels still exist, offering a wealth of exciting learning and fun videos.
Contact info
Fischers Pl. 2b, 8800, Viborg, Denmark
- simpelsurdej@gmail.com
- simpelsurdej.dk
Replied to 50% of negative reviews
Typically replies within 24 hours
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very good product and service
I haven’t received my order and iv…
I haven’t received my order and iv emailed and messaged on instagram to get help locating my missing order without any response. On my shop app it says the order never made it to the United States.
Delivery was fast
Delivery was fast. Parcel was received in excellent condition. The product was easy to install and user friendly.
A must have if you want to improve your baking!
Sofie and Peter have sent me a great product along with a nice personal note. I have already tested the Baking Steel and can confidently say that it will make all the difference to your baking.
Bread Peel is disappointing
Hi, guys!
Delivery wise everything is great! I appreciate you reusing pizza box really
As for the product. Gloves are excellent 👌🏻 Nothing to say here.
Bread lame came in different color, but it does not affect its function. So overall – good product, like it.
As for the peel…I am really disappointed in the quality. It is not properly polished, so there are small sharp pieces of wood sticking out of it. It is not pleasant and rather dangerous. It was getting worse either
Fast shipping and super cute order…
Fast shipping and super cute order packaging. Thank you.
Quick service
The shipment was done quickly and message informing me of shipment was prompt as well

Reply from Simpel Sourdough 'Simpel Surdej'

Reply from Simpel Sourdough 'Simpel Surdej'
Shipping was so hassle free
Shipping was so hassle free, easy to track and everything was professionally executed from packaging to good quality products. With a cute Thank you note
A very satisfied and happy customer 😊
Thank you Peter & Sofie

Reply from Simpel Sourdough 'Simpel Surdej'
Thank you so much for your excellent…
Thank you so much for your excellent service. Even though my package is currently being customs cleared, it arrived here faster than when i order bannetons locally - shocking i know.
I really appreciate the service
I thought this was a decent company
I thought this was a decent company. There are happy customers but I’m not one of them. My £107 order was shipped to the UK and damaged, I was offered a refund of £36 to keep all the damaged items. I obviously declined then experienced the terrible way they deal with problems or not dealing with them. I sent back via tracked delivery which they said they did not receive, once reported I was told it was delivered 5 days previously. They then said items were missing although it was weighed at the post office showing all the items were there. They were badly damaged anyway so why anyone would want them I don’t know. I then had nothing but rude emails and a partial refund and told to claim off the delivery company the missing items. They would not claim damage from their original delivery and have been nothing but hostile since. I have every email to prove this. Finally I was refunded some more but not the £16 postage so am still out of pocket and told “stop emailing us and don’t bother shopping with us again”! Definitely avoid this company just in case you want to return anything, disgusting way to treat someone.

Reply from Simpel Sourdough 'Simpel Surdej'
Dear Simple Surdej
Although you sent the wrong thing to me, but now you have helped me solve the problem now. I am looking forward to the arrival of my things

Reply from Simpel Sourdough 'Simpel Surdej'
Love your YouTube channel and can’t…
Love your YouTube channel and can’t wait for the proofing baskets to arrive! Keep up the great work!!

Reply from Simpel Sourdough 'Simpel Surdej'
Amazing Products
Amazing Products! Succesfully made my first Pizza using the baking steel and can highly recommend it! Communication was very kind and responsive! Wishing you all the best for your business! :)

Reply from Simpel Sourdough 'Simpel Surdej'
Super happy with the purchase
Super happy with the purchase. Products are as described and good quality. Fast delivery. Would definitely recommend!

Reply from Simpel Sourdough 'Simpel Surdej'
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