This app is not what I expected but it’s working. 5 stars for that! The food identifier portion is buggy BUT the interaction with the crazy little sidekick makes you want to interact. I thought the l... See more
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Written by the company
The Simple app coaches people on long-term weight loss and healthy eating.
We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.
With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:
1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.
2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.
3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.
Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!
United States
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Reply from Simple Life App
She is great at making sure to stay on me about my log ins and logging food, it’s exactly why I picked her.

Reply from Simple Life App
Emily and Andy in customer service are the best. They took my inquiry seriously and worked to a solution in less than 24 hours.
They are what customer service should be!

Reply from Simple Life App
Love everything about the app. EXCEPT price is a little high for long term… could it be cheaper for long term customers?

Reply from Simple Life App
This is a great way to feel good about myself, and not very intense. I'm enjoying it

Reply from Simple Life App
After Scanning food, what else so I can show my coffee or tea.
My breakfast time is not regular, because of my job as a caregiver, and driver for patients' checkups, radiation therapy, and other related medical errands.
I don't have time to log in and report all I eat and drink.
Please cancel my subscription.

Reply from Simple Life App
I had a health issue and reached out for a solution. I got a prompt reply and an acceptable solution! Their customer service is top-notch!

Reply from Simple Life App
Emily made everything simple. She understood my need specifically and handled it efficiently.
The experience was positive and easy.
thank you

Reply from Simple Life App
The app is very easy to use. I like the short educational readings, and the feedback on my food choices.

Reply from Simple Life App
Very nice app with a personalised program and your own AI coach. How much interaction and advise you want is totally up to you. It gives you feedback on your food choices and recipe suggestions and the same for exercising.

Reply from Simple Life App
The staff were very friendly and very helpful I have had 2 years of cancer and extensive surgeries so was unsure of which package would be best for me they were great and advertised me to speak to my doctor to make sure i would be able to do any of packages they offered which i was very grateful that they were thinking about me and not just trying to make money and they replied promptly and also said i was welcome to speak to them anytime totally put me at ease so fingers crossed I will be able to participate as i felt i could totally trust them

Reply from Simple Life App
I learned I was totally wrong about a payment but Emily remained very kind and professional even though she knew it!!!

Reply from Simple Life App
This Simple Life App is the best App I've come across in helping me lose weight. I've tried other weight loss programmes but did nothing for me. The coach actually listens to what you have to say and gives good advice and helpful suggestions, it doesn't say you must do this or you must do that but guides you into making great choices for your health as well as weight loss, even if you fall off the wagon, lifts your spirits and helps you get back on course and enourages you. The App gives great workouts suited to You. You can log your meals and how many mls or litres of water you drink or beverages. It is well planned out. I highly recommend going on this Simple Life App, you won't be disappointed. I'm certainly not 🤩🤩🤩

Reply from Simple Life App
Gm all its good company.. I have register in night next day I told to cancel, I send email to Emily customer service immediately full refund has been transfer I have never seen such company after getting money in few hour they refund. It’s good company but due to some reason I need to cancel. Take care

Reply from Simple Life App

Reply from Simple Life App

Reply from Simple Life App
I like the reminder to get on track. I was away doing other things not taking the time to check in. But, I’m eating okay, trying to choose sensibly

Reply from Simple Life App
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