Simple Life App Reviews 40,907

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 10,955 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and positive attitude of the staff, making interactions pleasant. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The app is often described as easy to navigate and effective, with many users finding it a great help for their goals. However, some customers also noted difficulties with the app's navigation and occasional glitches, particularly with food identification and prompt accuracy. A few other people also felt that the product was not always personalized to their specific needs or that the program became repetitive over time.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the app's ease of use and helpful... See more

Application

Reviewers highlight positive aspects of the app, with many finding it easy to use and appreciating its free... See more

Product

Users describe ambiguous interactions with the product. Some customers found it helpful for staying on track,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This app is not what I expected but it’s working. 5 stars for that! The food identifier portion is buggy BUT the interaction with the crazy little sidekick makes you want to interact. I thought the l... See more

Company replied

Rated 4 out of 5 stars

Blinky's cute. Reminds me of the Tomigachu pet game. I love the daily assignments;workouts. It has AI;Avo Vision to see how many calories are in it, if your curious. There's alot of educational videos... See more

Company replied

Rated 4 out of 5 stars

They are way more conscious than I am about being aware of what you’re eating and drinking. Particularly drinking. You WILL stay hydrated with this app. Not quite as much instruction in Tai Chi as I... See more

Company replied

Rated 5 out of 5 stars

I’ve experienced a new way of learning about food and helping my body recover from my past choices of how I’ve chosen to eat, and take care of myself. A very positive and encouraging process!! Never... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

41K reviews

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Rated 1 out of 5 stars

This is a money maker for them

This is a money maker for them. Stupid body shaming AI thingy. One day I put I gained 100 # and the next day I'd lose 150# no reactions just a way to go great weight loss so much for my personal helper. WHAT A RIP OFF!

April 20, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello M,

Thank you for sharing your feedback and describing your experience with the app. The concerns about the responses you received and your expectations for a more personalized approach are noted.

If you would like further assistance or wish to discuss your experience in more detail, please reach out to help@simple.life.

Your feedback is appreciated and helps us understand the experiences of our users.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Great Service

Not being too good with Apps, I contacted the team at SIMPLE HELP, and within minutes they replied and sorted my query. This was the second query I requested help for. Emily and the team are so supportive - great service - very attentive and extremely helpful. Thank you so much.

May 14, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello PatsKeegs,

Thank you for sharing your experience and for your kind words about the support received from Emily and the team. It’s wonderful to hear that you felt supported and found the service attentive and helpful.

Your feedback is greatly appreciated and encourages the team to continue providing a positive experience for all users.

If you ever need further assistance or have any questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Immediate response to my request

Immediate response to my request. Being a marginal senior computer person, I asked the rep if she could help me with the computer "steps". She went ahead and did it all for me. And,BTW, Iwas cancelling my subscription.

May 13, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Jerrlyn,

Thank you for sharing your experience. It’s great to hear that the team was able to assist you promptly and provide the support you needed.

Your feedback is appreciated, and it helps us continue to improve the service for everyone.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Awesome!

Awesome!

I weighted 115.1 pounds for 4 days ago!

May 15, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Trami,

Thank you for sharing your positive experience and congratulations on your achievement! Your progress is truly inspiring, and it can motivate people around the world to pursue healthier, happier lives.

If you’re interested in collaborating with us and sharing your story, we are ready to reward such contributions. Please reach out at reviewstp@simple.life if you’d like to participate.

For any future assistance or questions, feel free to contact us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 1 out of 5 stars

This programme starts off saying you…

This programme starts off saying you can print a free plan for T’ai chi walking, then you have to pay NZ 15, then you are asked to pay another NZ 45 ! I think the whole thing is set up dishonestly….. I don’t want anything more to do with it! I think it is dishonest marketing!!

May 14, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Louise,

Thank you for sharing your feedback and describing your experience. Simple appreciates your perspective and understands your concerns regarding the costs and how they were presented.

If you would like further assistance or wish to discuss your experience in more detail, please reach out to help@simple.life.

Your feedback is valued, and Simple thanks you for taking the time to share your thoughts.

Kind Regards,
Rachel,
Simple Team

Rated 5 out of 5 stars

Very satisfied

This app really keep me on track.

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Tara,

Thank you for sharing your feedback. It’s great to hear that the app is helping you stay on track with your goals.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

I appreciate the difference you are…

I appreciate the difference you are making. I’m a little mad re mindful of what I’m eating that’s sweet , still not energized to exercise est after working 7.5 hrs 5 days a week . It’s a journey and one I’ll look back on with ha that I made it through .

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Alvena,

Thank you for sharing your experience and for your kind words about the difference Simple is making. It’s great to hear that you’re becoming more mindful of your eating habits, especially when it comes to sweets.

Recognizing the challenges of balancing work and wellness is an important part of the journey. Your commitment to making positive changes, even on busy days, is truly commendable.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 3 out of 5 stars

I can’t stand the mascot but cannot…

I can’t stand the mascot but cannot turn it off. Enough to drive me away

May 15, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Marjanne,

Thank you for sharing your thoughts and letting the team know about your experience with the mascot. Your feedback is important and helps highlight what matters most to users.

If you would like to discuss this further or need any assistance, please feel free to reach out at help@simple.life.

The team appreciates your input and values your perspective as it helps guide future improvements.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

Prompt response

I had to cancel my subscription and got a reply immediately that it would be taken care of. I appreciate the quick response when I have questions or concerns.
Emily was great! I sent an email at 12:04 am and thought it would take some time for a response. Emily responded to me at 12:10am.

Thank you

Dawn Schoenberger

May 15, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Dawn,

Thank you for sharing your experience and for your kind words about the support you received. It’s wonderful to hear that your concerns were addressed promptly and that Emily was able to assist you quickly.

Your feedback is truly appreciated and helps us continue to provide attentive service to all our users.

If you ever need further assistance or have any questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 1 out of 5 stars

Feel judged I don’t eat that much maybe…

Feel judged I don’t eat that much maybe one meal a day but everything Iog is not good 🤷‍♀️

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Tracey,

Thank you for sharing your feedback and describing your experience. It’s important that everyone feels supported and understood, and your perspective is appreciated.

If you’d like to discuss your experience further or need additional assistance, please reach out to help@simple.life. The team is here to listen and help in any way possible.

Thank you again for taking the time to share your thoughts.

Kind Regards,
Megan,
Simple Team

Rated 5 out of 5 stars

Great

Great very happy

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Maureen,

Thank you for sharing your positive feedback. It’s wonderful to hear that you’re very happy with your experience.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Linda,

Thank you for sharing your thoughts and describing your experience as relaxing and fun. It’s great to know that you’re enjoying the app.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

Tracking and issues

It helped me stay on track and Logged all my activities The only issue I had is my watch was logging my steps, but it wouldn’t sync to the app.

May 1, 2026
Simple Life App logo

Reply from Simple Life App

Hello Nicole,

Thank you for sharing your experience and for highlighting how the app has supported you in staying on track and logging your activities. Your feedback is appreciated.

If you have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

It’s Working!

It’s working for me when nothing else had worked. Ten pounds lost so far in under a month. My energy has skyrocketed too, my sleep and focus have improved, and my digestion problems have resolved.

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Peter,

Thank you for sharing your experience and congratulations on your progress so far. Losing ten pounds in under a month is a fantastic achievement.

Your success is truly inspiring, and it can motivate people around the world to pursue healthier, happier lives. If you’re interested in collaborating with us and sharing your story, we are ready to reward such contributions. Please reach out at reviewstp@simple.life if you’d like to participate.

If you ever need assistance or have questions in the future, feel free to contact us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Good tracking

Good tracking, reminders and encouragement!

May 14, 2026
Simple Life App logo

Reply from Simple Life App

Hello Mary Lou,

Thank you for sharing your positive experience. It’s great to hear that the tracking, reminders, and encouragement have been helpful for you.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 3 out of 5 stars

Workout

It was easygoing

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Hope,

Thank you for sharing your feedback. It’s great to hear that you found the experience easygoing.

If you ever have questions or need support, you’re always welcome to reach out at help@simple.life.

Your input is appreciated and helps the team continue to improve the app.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

I enjoy connecting with the program, unfortunately I have been unable to interact as I have been ill.

I enjoy being in the program, I hope to continue with Avo and the excellent exercises

May 11, 2026
Simple Life App logo

Reply from Simple Life App

Hello Kevin,

Thank you for sharing your positive experience with the program. It’s great to hear that you’re enjoying your journey and finding value in the exercises and Avo’s support.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with. Completely trustworthy polite and honest when I accidentally purchased a plan that I didn’t want. They refunded me immediately and completely, without any fuss or questioning when their plan could not be downloaded onto my I phone,as the I phone iOS was too old to do it. A shining example to some other companies, who in my experience are not so keen to refund once a purchase has been made! Bravo Simple Life for your kind and honest dealings with your customers
Looks like a really good Tai Chi walking plan that Simple Life is offering and I am sure that they will offer a lot of support to those who purchase it from them.
I intend to try this plan when I get an updated I phone. I feel that Simple Life deserves recognition for their customer support and satisfaction, hence why his positive review of my experience.
Thank You to the staff involved and Good Luck in the future to you and all the team.

April 15, 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Heather,

Thank you for sharing your positive experience and for highlighting the support you received. Your feedback about the team’s approach and your recognition of their efforts are truly appreciated.

It’s great to hear your interest in the Tai Chi walking plan, and your intention to try it in the future is noted. Your kind words about customer support mean a lot and will be shared with the team.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

So far it's making improvements in my…

So far it's making improvements in my life!

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Catherine,

Thank you for sharing your positive experience. It’s great to hear that the app is making improvements in your life.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

The coaching and support

The coaching and support. The coach also adjust your workout based on how your doing or if a particular exercise hurts too much. Love the daily tipa and recommendations.

May 15, 2026
Simple Life App logo

Reply from Simple Life App

Hello Tonya,

Thank you for sharing your positive experience with the coaching and support. It’s great to hear that the personalized approach and daily tips have been helpful for you.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

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