SimpleFinancial Reviews 188

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient service, highlighting the quick loan process and rapid response times. Many people appreciate the helpful, friendly, and understanding staff, noting their professionalism and willingness to assist. The user experience is frequently described as easy, straightforward, and seamless, making the overall process very positive. However, some customers also noted that they did not receive the full amount they requested, and a few felt that their specific needs were not fully understood. Conversely, a small portion of people felt that the company never helped them at all.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the fast, efficient, and reliable... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being helpful,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed of service,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the courteous, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !

Company replied

Rated 5 out of 5 stars

I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great... See more

Company replied

Rated 5 out of 5 stars

The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.

Company replied

Rated 5 out of 5 stars

This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much

Company replied


Company details

  1. #6 of 17 best companies in Loan Agency
  2. #12 of 25 best companies in Alternative Financial Service
  3. #5 of 15 best companies in Financial Institution
  4. #6 of 21 best companies in Non-Bank Financial Service

Written by the company

At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick service

Quick service. Got approved pretty fast after doing the application.
Thank you

April 1, 2026
SimpleFinancial logo

Reply from SimpleFinancial

Hi Karen,

Thank you for sharing your experience! We're glad to hear the application process was quick and that your approval came through fast. Our goal is always to make things as smooth and efficient as possible.

We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Fast, straightforward, efficient

April 1, 2026
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Reply from SimpleFinancial

Hi Meagan,

Thank you for the great review! We’re happy to hear that you found the service fast, straightforward, and efficient. That’s exactly the experience we aim to provide for all of our clients.

We truly appreciate your feedback.

Rated 5 out of 5 stars

Simple financial is quick with the…

Simple financial is quick with the application and payout is quick and fast Very happy with my services with this company Thankyou

March 30, 2026
Unprompted review
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Reply from SimpleFinancial

Thank you for your kind review! We're glad to hear that you found the application process simple and the payout fast. Our goal is to make borrowing quick, clear, and hassle-free for our clients. We appreciate your trust in Simple Financial and are happy we could help. If you ever need assistance again, our team is always here for you.

Rated 5 out of 5 stars

It was fairly quick and efficient staff…

It was fairly quick and efficient staff was very helpful had a few hiccups but got it worked out.I would have liked to be able to borrow a little more but am thankful for what I was approved for.This was my 3rd loan with them very satisfied they helped me out.Thank you.

March 27, 2026
Unprompted review
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Reply from SimpleFinancial

Hi Karen,

Thank you for your continued trust in us — we really appreciate you coming back for a third loan. We're glad our team was able to work through the hiccups and get everything sorted for you. We always aim to make the process as quick and smooth as possible while approving amounts we feel are responsible and manageable.

Thanks again for your kind words and for choosing us when you needed help.

Rated 5 out of 5 stars

Amazing staff

Amazing staff! Easy and simple! No hassles no issues. Great company!

March 27, 2026
Unprompted review
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Reply from SimpleFinancial

Hi Najette,

Thank you for the great review! We're very happy to hear that you found the process easy and hassle-free and that our staff made a good impression. Providing simple and reliable service is exactly what we aim for.

We truly appreciate your support!

Rated 5 out of 5 stars

Great service and follow up

March 26, 2026
Unprompted review
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Reply from SimpleFinancial

Hi Vasee,

Thank you for the great review! We're glad to hear you were happy with the service and follow-up. We always try to make the process as smooth and responsive as possible. We appreciate your support!

Rated 5 out of 5 stars

Very fast and reliable would recommend…

Very fast and reliable would recommend to others

March 26, 2026
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Reply from SimpleFinancial

Hi Ross,

Thank you for the kind words! We're happy to hear you found the process fast and reliable. Your recommendation means a lot to us, and we're always here if you need anything in the future.

Rated 5 out of 5 stars

The process was very easy

The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.

March 24, 2026
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Reply from SimpleFinancial

Hi Pota,

Thank you for taking the time to share your experience. We're glad to hear that the process was easy and that our email communication helped clearly explain how the loan works. Making things simple and transparent for our clients is very important to us.

We truly appreciate your feedback!

Rated 5 out of 5 stars

It's easy and approachable...no time…

It's easy and approachable...no time wasted like it...

March 25, 2026
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Reply from SimpleFinancial

Hi Ricardo,

Thank you for the great review! We're happy to hear you found the process easy and straightforward. Our goal is always to make the application quick and accessible without unnecessary delays.

We appreciate you choosing Simple Financial.

Rated 5 out of 5 stars

Unreal

Ridiculous fast. The easiest, fastest payday loan ever!

March 25, 2026
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Reply from SimpleFinancial

Hi Justin,

Thank you for the review! We're glad to hear the process was fast and easy for you. Our team works hard to make sure clients can get the help they need as quickly as possible.

We appreciate your feedback.

Rated 5 out of 5 stars

Quick and easy

March 25, 2026
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Reply from SimpleFinancial

Hi Jeremy,

Thank you for your review! We're glad you found the process quick and easy. Providing a simple and efficient experience is exactly what we aim for.

We appreciate your feedback!

Rated 4 out of 5 stars

That you guys are very quick at a respond and easy application process

You guys we really quick at getting back at me about my application and approve
of application and your application process very simple and easy good job.

March 24, 2026
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Reply from SimpleFinancial

Thank you for the great review! We’re glad to hear the application process was simple and that our team was able to get back to you quickly. Providing fast responses and an easy application experience is exactly what we aim for. We appreciate your feedback and your trust in us!

Rated 5 out of 5 stars

Simple

Simple, straightforward, easy and quick

March 23, 2026
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Reply from SimpleFinancial

Thank you for your review, Edith!

We’re glad to hear that you found the process simple, straightforward, and quick. That’s exactly the experience we aim to provide for all of our clients. If you ever need assistance again, our team will be happy to help.

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Hi Brandon,

Thank you for the great review! We're glad to hear the process was quick and easy with no headaches. That’s exactly the experience we aim to provide for all of our clients.

We appreciate your support!

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Hi there,

Thank you for your review! We’re glad to hear that you found the service very quick. Our team works hard to make the process fast and straightforward for our clients.

We appreciate your support!

Rated 5 out of 5 stars

Pass payout thanks

Pass payout thanks

March 21, 2026
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Reply from SimpleFinancial

Hi Alicia,

Thank you for the 5-star review! We’re happy to hear that your payout went smoothly. Our goal is always to make the process quick and reliable for our clients.

Thanks again for choosing us!

Rated 5 out of 5 stars

Amazing

These folks are very courteous and goes above and beyond to help me

March 18, 2026
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your kind words, Patrick! We’re happy to hear that our team was able to assist you and provide a courteous experience. Helping our clients and going the extra mile is always our goal. We truly appreciate your feedback.

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your kind words. We're very glad to hear you had a positive experience with our team.

Our goal is always to provide Canadians with a simple, respectful, and professional service when they need financial assistance. We truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great company!!

Professional and polite!!

March 15, 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review. We're happy to hear that you found our team professional and polite.

Providing clear communication and respectful service is very important to us, and we're glad your experience reflected that. We appreciate you choosing us and taking the time to leave your feedback.

Rated 5 out of 5 stars

My experience with SF was great

My experience with SF was great — what a lifesaver.

March 3, 2026
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your kind words, AA! We’re really glad to hear that your experience with Simple Financial was a great one and that we could be there when you needed us. Our goal is always to provide a fast, respectful, and straightforward process for our clients. We truly appreciate your feedback

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