super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great... See more
Company replied
The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.
Company replied
This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much
Company replied
Company details
- #6 of 17 best companies in Loan Agency
- #12 of 25 best companies in Alternative Financial Service
- #5 of 15 best companies in Financial Institution
- #6 of 21 best companies in Non-Bank Financial Service
Written by the company
At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.
Contact info
4.8
Excellent
188 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast and very convenient...
This company is very respectful and convenient to work with.
March 12, 2026
Reply from SimpleFinancial
Thank you for taking the time to share your experience. We’re happy to hear you found our service fast and convenient, and that our team treated you with respect. At Simple Financial, we work hard to make the process as smooth and efficient as possible. We appreciate your feedback and look forward to assisting you again in the future if needed!
Reply from SimpleFinancial
Thank you for your feedback!
At Simple Financial, we carefully review every application to ensure the loan offered is responsible and affordable based on the financial information provided. In some cases, this means approving a smaller amount than initially requested to help ensure borrowers can manage repayments comfortably.
We’re glad we were still able to assist you and appreciate you choosing Simple Financial. If you ever have questions about how loan amounts are determined, our team is always happy to help.
— Simple Financial
Reply from SimpleFinancial
Thank you for your kind review! We’re very happy to hear that the application process was easy and that we could help when you needed it. Our team works hard to keep things simple and efficient for our clients. If you ever need assistance again, feel free to reach out anytime.
Reply from SimpleFinancial
Thank you for the great feedback! We’re glad to hear you found the process fast, easy, and simple — that’s exactly the experience we aim to provide. We appreciate you choosing Simple Financial and are here anytime you need us.
Great customer service
Great customer service. Easy and fast process. Gave me a loan when no other companies would.
March 6, 2026
Reply from SimpleFinancial
Thank you for your kind words, Renee! We’re glad to hear you had a great experience with our team. Our goal is to provide fast, simple service and help when others can’t. We truly appreciate your trust and look forward to assisting you again in the future.
So easy and fast!
March 5, 2026
Reply from SimpleFinancial
Thank you for the great review, Amanda! ⭐ We’re glad to hear that you found the process easy and fast. Our team works hard to make everything as simple and efficient as possible. We truly appreciate your feedback and look forward to helping you again in the future!
Reply from SimpleFinancial
Thank you for your review! We’re glad to hear that you found the process simple and easy. Our team works hard to make borrowing as straightforward and fast as possible.
Reply from SimpleFinancial
Thank you for your feedback! We're happy to hear you found the service fast and effective. Providing quick and straightforward support is exactly what we aim for. We appreciate your review and look forward to assisting you again if you ever need us.
super helpful friendly understanding…
super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !
March 2, 2026
Unprompted review
Reply from SimpleFinancial
Wow, thank you so much for the amazing review! 🙏
We truly appreciate your kind words about our team. Providing a friendly, understanding, and fast experience is exactly what we strive for every single day, so it means a lot to hear that it made a difference for you.
We’re grateful for your trust and are always here if you ever need us again.
Extremely fast response and deposit
Extremely fast response and deposit. Complete within minutes.
March 1, 2026
Reply from SimpleFinancial
Thank you for your review!
We’re happy to hear the process was fast and smooth from response to deposit. Making things simple and efficient for our clients is always our goal.
Super fast and easy!
February 27, 2026
Unprompted review
Reply from SimpleFinancial
Thank you for the great feedback! We're happy to hear your experience was fast and easy — that's exactly what we strive for. We appreciate your support!
Service was fast and helpful
Service was fast and helpful. Look forward to seeking future assistance with them.
February 26, 2026
Unprompted review
Reply from SimpleFinancial
Thank you for your kind words, Steven!
We’re glad to hear the process was fast and helpful for you. We truly appreciate your trust and look forward to assisting you again whenever you need us.
Reply from SimpleFinancial
Thank you for your feedback!
We’re happy to hear you experienced prompt service, providing quick and efficient support is always our goal.
Just like the name says
Just like the name says, it was a very simple process. Very quick decision and very quick deposit
February 24, 2026
Reply from SimpleFinancial
Thank you so much for your review!
We love hearing that the experience truly lived up to our name. Keeping the process simple, fast, and stress-free is exactly what we aim for. We’re glad the decision and deposit were quick for you.
We appreciate your trust!
Very easy process
Very easy process, fast service and you receive money faster after approval. 100% recommend.
February 16, 2026
Reply from SimpleFinancial
Thank you, Shumaila, for the amazing feedback!
We’re happy to hear the process felt easy and that you received your funds quickly after approval. That’s exactly the experience we work hard to provide every day.
Your recommendation means a lot to us!
I really appreciate the support and the…
I really appreciate the support and the financial assistance the service was excellent
February 21, 2026
Reply from SimpleFinancial
Thank you for your kind words!
We truly appreciate you taking the time to share your experience. Providing supportive, respectful financial assistance is very important to us, and we’re glad you felt well taken care of.
We’re always here if you need us again.
Reply from SimpleFinancial
Thank you, Christopher!
We’re glad you found the process easy and quick — that’s exactly what we strive for. We appreciate your support and your trust in us.
This company is truly wonderful i…
This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much
February 8, 2026
Unprompted review
Reply from SimpleFinancial
Thank you so much, Joanne. Your message truly means a lot to us.
We believe everyone deserves access to fair and respectful financial support — including seniors. We’re grateful you chose us and that we could be there when you needed help.
Wishing you all the very best, and thank you again for your trust.
The entire process was very smooth
The entire process was very smooth. There wasn't a long wait for the loan.
February 11, 2026
Reply from SimpleFinancial
Hi there, thank you for your review!
We’re really happy to hear the process was smooth and that you didn’t have to wait long for your loan. Thanks again for choosing us — we truly appreciate your support!
Very fast and accurate service
February 18, 2026
Unprompted review
Reply from SimpleFinancial
Hi Vince, thank you for your review!
We’re glad to hear you found the service fast and accurate — that’s exactly what we aim for. Thanks again for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.