SimpleFinancial Reviews 188

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient service, highlighting the quick loan process and rapid response times. Many people appreciate the helpful, friendly, and understanding staff, noting their professionalism and willingness to assist. The user experience is frequently described as easy, straightforward, and seamless, making the overall process very positive. However, some customers also noted that they did not receive the full amount they requested, and a few felt that their specific needs were not fully understood. Conversely, a small portion of people felt that the company never helped them at all.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the fast, efficient, and reliable... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being helpful,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed of service,... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the courteous, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !

Company replied

Rated 5 out of 5 stars

I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great... See more

Company replied

Rated 5 out of 5 stars

The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.

Company replied

Rated 5 out of 5 stars

This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much

Company replied


Company details

  1. #6 of 17 best companies in Loan Agency
  2. #12 of 25 best companies in Alternative Financial Service
  3. #5 of 15 best companies in Financial Institution
  4. #6 of 21 best companies in Non-Bank Financial Service

Written by the company

At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast loan

Fast loan, wow

November 4, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We really appreciate your feedback! It’s great to hear you were pleased with the speed and ease of our service.

Rated 5 out of 5 stars

Fast service

Fast service

November 4, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We appreciate your feedback! It’s great to know our speedy service met your expectations.

Rated 5 out of 5 stars

Exceptional cooperation and speedy…

Exceptional cooperation and speedy delivery.
Very professionally and simple process, as company name implies.

November 3, 2025
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your wonderful feedback! We’re delighted to hear you found our process professional, simple, and true to our name. We appreciate your trust in us and look forward to serving you again!

Rated 5 out of 5 stars

Everything timing politeness quick…

Everything timing politeness quick action

November 2, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We really appreciate your feedback! It’s great to hear you were satisfied with our timing, politeness, and quick action. Thanks for choosing us!

Rated 5 out of 5 stars

I got approved for less than excepted…

I got approved for less than excepted but service was fast and convenient.

November 1, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your feedback! We’re glad to hear the process was fast and convenient. Since this was your first time with us, your approval amount may start a bit lower, but as you borrow with us again and build history, you’ll become eligible for higher amounts in the future. We appreciate you choosing us!

Rated 5 out of 5 stars

Fast and super easy

Fast and super easy! Thank you

October 30, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We really appreciate your feedback! Glad to know the process was fast and simple for you.

Rated 1 out of 5 stars

They are a joke and if I was you don't…

So simple finacial I see you complained about my review and I will do as you asked ok this time and if you must know truth can be hurtful and like everything bad has consequences but I have never ever had a problem with my reviews ok just you because I will tell you something i have respect for everyone until they don't deserve it and the proof i have from the way you spoke to me in denying me is wrong and you can do what you want because you see i did nothing wrong because I know my rights of freedom of speech because my friend taught me and you might know him Canada's soon soon to be Prime Minister Pierre Poilievre and you keep telling people what you did to me and he might just find out ok so I hope this is better

October 25, 2025
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

At Simple Financial, we follow strict responsible lending practices as required by Ontario’s lending regulations.

We understand it can be frustrating to be declined, but lending decisions are never personal — they’re based entirely on financial eligibility and affordability criteria to protect our clients from overextending themselves.

We always treat every applicant with respect and professionalism. Our commitment is to lend responsibly, even when that means saying no.

Rated 5 out of 5 stars

Amazing service fast and effortless…

Amazing service fast and effortless great company to deal with :)

October 23, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your wonderful feedback! We're delighted to know you found our service fast and effortless. Providing a smooth, positive experience for every customer is always our top priority, we truly appreciate your trust in our company.

Rated 5 out of 5 stars

Quick

Quick , speedy and reliable service
Wow

October 19, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you so much for your kind words! We’re glad you had an amazing experience and that our team could assist you quickly and kindly.

Rated 5 out of 5 stars

Amazing fast kind

October 19, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you so much for your kind words! We’re glad you had an amazing experience and that our team could assist you quickly and kindly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look