Great quality & unique styles. I am very happy with my purchase at Simple Moderne. I get many compliments and questions while wearing my new pieces. Next to this, their customer service is except... See more
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Edited review** after leaving this feedback Simple Moderne immediately contacted me. A free Return label was provided & a refund made in a very quick time frame. Awful dress Very cheap and flims... See more
Beautiful, stylish clothing. I found the quality to be of a high standard, fabrics are strong and fall nicely. Items arrived within expected time frame also 👍 Only reason 4 stars instead of 5 is t... See more
The delivery of the order was delayed by several months beyond the promised timeframe. No one responded to messages or emails, even though this had been promised. As a result, it was unclear whether t... See more
Company replied
Company details
Written by the company
Simple Moderne is a Netherlands based clothing brand offering a fusion of Goth and Punk styles for casual wear. Established in 2016, Simple Moderne is setting the style in alternative fashion, bringing it down to daily, comfortable yet trendy wear. We partner with international clothing and accessory designers to compile our unique collections. We handpick every single item to make sure that it matches our concept and our defined quality standards. Our business model and growing online presence allows us to offer Express shipping to all countries in the EU & the United Kingdom.
Contact info
1825KK, Alkmaar, Netherlands
- +31641140431
- info@simplemoderne.com
- simplemoderne.com
3.5
Average
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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two months to receive my order
Took nearly two months to receive my order and a lot of follow up emails
Customer service was really nice and helpful however the delivery time was awful
August 11, 2025
Reply from Simple Moderne
Dear Sabina,
Thank you for your honest feedback.
We’re truly sorry that the delivery time did not meet your expectations. As we discussed via email, your original parcel was unfortunately returned due to an address issue where the province in Norway wasn’t recognized correctly by the courier.
To make it right, we sent a replacement order without waiting for the return of the original package — doing everything within our power to resolve the issue quickly and at our own cost.
We're very happy to hear that you found our customer service helpful, and we truly hope your items are being enjoyed now. If there's anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sandra
Simple Moderne 🖤
I have asked for a return as nothing…
I have asked for a return as nothing fitted everything I check my request is this under review I JUST WANT TO SEND THE CLOTHES BACK AND GET MY MONEY BACK
July 3, 2025
Reply from Simple Moderne
Dear Joan,
Thank you for your message and your patience.
Your return request has already been approved, and we can confirm the return parcel is on its way back to us. As soon as it arrives and is processed, we’ll proceed with your refund promptly.
We truly hope to resolve this to your satisfaction and appreciate your understanding in the meantime.
Warm regards,
Sandra – Simple Moderne
Nice pieces but delivery took sooooo long
After a long time of waiting I received my tull skirts. They are very nice made. Every time I needed help the team answered me right away and they were really nice and friendly. Would buy again
June 21, 2025
Reply from Simple Moderne
Hi Danielle,
Thank you so much for your kind words and for taking the time to leave a review! 🖤 We're so happy to hear you loved your tulle skirts and felt supported by our team throughout. We truly appreciate your patience with the delivery — and we hope to welcome you back again soon for another great experience!
Warm regards,
Sandra – Simple Moderne
Happy with my clothes
It took a 2weeks longer before my order got shipped. But I’m really happy with the clothes I ordered.
June 20, 2025
Edgy sheer black pullover dress with stars
As usual, took a little while to ship BUT was worth the wait! Absolutely stunning dress, cannot wait to wear it … beautiful! Little tight to get over the head but once on is a dream xx 🖤🖤🖤
June 20, 2025
Delivery fast, but bad material
Delivery was fast. The product is not satisfactory. The fabric feels like plastic and not worth the money. I am disappointed.
June 15, 2025
Reply from Simple Moderne
Hi Anne,
Thank you for your feedback. We're sorry to hear the material didn’t meet your expectations. The trousers you ordered feature a pleated design, which can make the fabric feel a bit firmer at first — but it softens beautifully after the first wash.
We truly hope you've experienced that by now. If not, or if you have any further concerns, please don’t hesitate to reach out to us directly — we’d be happy to help.
Warm regards,
Sandra – Simple Moderne
Amazing love it
June 2, 2025
Skirt with a broken zipper, no answer from company, over 6 week delivery time
I ordered a skirt from Simple Moderne, it took over 6 weeks to be delivered (all the way to Spain, should have taken 5-12 days), when I contacted to inquire no one answered, until finally I demanded a refund, then I got a response.
When the skirt finally arrived the zipper is broken and once again, I can't get an answer from customer service of the company.
Can't recommend this shopping there.
May 5, 2025
Unprompted review
Worth the wait
It takes a little longer for the items to reach, but it’s worth the wait. The clothes are unique and lovely. Will be purchasing again!
April 25, 2025
Awful dress
Edited review** after leaving this feedback Simple Moderne immediately contacted me. A free Return label was provided & a refund made in a very quick time frame.
Awful dress
Very cheap and flimsy fabric and smells disgusting, like fishy plastic. Packaging showed shipped from Ali Express!! A lot of money for a bit of tat!!
April 8, 2025
Unprompted review
The gilet was inaugurated straight…
The gilet was inaugurated straight away. I love it. Not the shirt yet. The items are made to a high standard and the prices are more than justified. But the journey to me took longer. But ok. I still have other things to wear.
March 28, 2025
Tracking data.
March 27, 2025
Great belt at great price
Great belt at great price, well wrapped. Will be a repeat purchaser. Thanks!
March 21, 2025
Love the dress, good quality!
I love the dress qnd every purchase that i made. With this one I need some help, because the dress is little smalle so i call customers service and they really did everything so I can get what I wish for.
I recommend that you buy number bigger then you usuall have . Very good quality! Really love the simple moderne and I always coming back!
March 8, 2025
Love ,love ,love my new jacket
Love ,love ,love my new jacket, its even better than I expected, and arrived very promptly.
Good customer service aswell when I enquired about the tracking which appeared at one point not to be working, I had lost confidence a little bit because my last purchase from abroad used Yodel which then lost my item while having it tracked it to two different places, but this firm used Evri which was excellent.
Very happy with my new jacket.
March 6, 2025
Unprompted review
Love my products and experience with Simple Moderne
Love my products from Simple Moderne - I misplaced my email from them. Got help straight away - and theyr were really helpful and nice. The products were long on its way, but hey, I live in Iceland, nothing wrong about that..
March 2, 2025
Initially confusing advertising:now clarified
I did not realise this was a Chinese company , so took a long time to come .
I ordered the black and grey Bardot punk dress , this was fine ..unsure what the material is .
I also ordered “ layered elegance .Overlay dress and wide leg jumpsuit combo”( this is their wording) they sent the overlay dress and argue the wide leg jumpsuit is NOT included !
So be very careful what you order as it is not as advertised .
I am currently trying to get my money back for the jumpsuit that did not arrive but was advertised as part of the order !
Thank you for clarifying …I didn’t realise it was a Dutch company and secondly , yes there was confusion with the listing and the company did refund me and I believe have now clarified the listing .
I would like to know if the clothes are made in Hollland or elsewhere .
February 23, 2025
Reply from Simple Moderne
Dear Neena,
We’d like to clarify a few points regarding your experience. Simple Moderne is a Dutch company, and while shipping to the UK can sometimes take longer due to customs regulations, we always ensure that orders are processed and shipped as efficiently as possible.
Regarding the "Layered Elegance" dress and jumpsuit combo, as we have already discussed and resolved this matter with you, we would truly appreciate it if your review could reflect your overall experience, including how we promptly addressed your concerns. The product listing included both the dress and the jumpsuit under one product as separate variants, which unfortunately caused some confusion for several customers. As a result, we made the necessary adjustments to the listing and informed you of this change.
We always strive to be transparent and fair with our customers, and we appreciate your understanding.
Kind regards,
Simple Moderne Team
Another brilliant item!
Received the dress in good time, well documented in emails along it's journey and I was really very pleased with item, as usual. Well made and quirky design, again, as usual. Will be worn either dressed up or as every day wear. Love it and thank you once again Simple Moderne ❤️
January 31, 2025
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