Simple Moderne Reviews 389

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great quality & unique styles. I am very happy with my purchase at Simple Moderne. I get many compliments and questions while wearing my new pieces. Next to this, their customer service is except... See more

Rated 3 out of 5 stars

Edited review** after leaving this feedback Simple Moderne immediately contacted me. A free Return label was provided & a refund made in a very quick time frame. Awful dress Very cheap and flims... See more

Rated 4 out of 5 stars

Beautiful, stylish clothing. I found the quality to be of a high standard, fabrics are strong and fall nicely. Items arrived within expected time frame also 👍 Only reason 4 stars instead of 5 is t... See more

Rated 1 out of 5 stars

The delivery of the order was delayed by several months beyond the promised timeframe. No one responded to messages or emails, even though this had been promised. As a result, it was unclear whether t... See more

Company replied

Company details

  1. Streetwear Store

Written by the company

Simple Moderne is a Netherlands based clothing brand offering a fusion of Goth and Punk styles for casual wear. Established in 2016, Simple Moderne is setting the style in alternative fashion, bringing it down to daily, comfortable yet trendy wear. We partner with international clothing and accessory designers to compile our unique collections. We handpick every single item to make sure that it matches our concept and our defined quality standards. Our business model and growing online presence allows us to offer Express shipping to all countries in the EU & the United Kingdom.


Contact info

3.5

Average

TrustScore 3.5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Bought a pair of harem trousers and a…

Bought a pair of harem trousers and a dress. Both of good quality. Delivery happened quite fast.Ordered pants a size bigger than a europe size and they fit perfectly. I will order again...

October 4, 2020
Unprompted review
Rated 4 out of 5 stars

Great quality

The quality is really good and items are exactly as described BUT their sizing on the website can be vague. As the clothes are meant to be oversized, it mostly works out, but if you are on the cuddlier side then be aware that upper arm and upper leg sizing may not be as generous as it would appear

September 24, 2020
Unprompted review
Rated 4 out of 5 stars

Bigger bags

I love the clothes but the last piece I ordered it was put into a bag too small which it came out all creased not how you want to see the item and I hate ironing. Makes the clothes look cheap w hen they are badly creased use bigger bags .

September 20, 2020
Unprompted review
Simple Moderne logo

Reply from Simple Moderne

Dear Kate,
Thank you so much for this valuable feedback.
We will inform our production/processing on this!

Best regards,
Simple Moderne Team

Rated 1 out of 5 stars

All broken accessories came when…

All broken accessories came when delivered

August 29, 2020
Unprompted review
Simple Moderne logo

Reply from Simple Moderne

Dear Janet/Matt,

We are sorry for your experience. We have investigated your order and our communication and this is what we have determined:
Unfortunately, you have reported the issue way past due our return date so we could not determine whether it arrived damaged or the damaged occurred while wearing (washing your items). To mitigate this, our customer service representative has offered to issue our store credit for the damaged item, yet we have not heard back from you on this! This offer is still open. Please feel free to respond to us via: support@simplemoderne.com and we will be happy to assist you further.

Kind regards,
Simple Moderne Team

Rated 5 out of 5 stars

Best customer service

Best customer service. This was my first time purchasing and I couldn’t be happier.
Too is even nicer than the photo. Quality. Is great. Really happy.

August 27, 2020
Unprompted review
Rated 4 out of 5 stars

Two items purchased and happy with both

I ordered two skirts: the Casual Minimal Rock Goth Pleated Skirt and the Mixed Pattern Lace Overlay Skirt. Both skirts are beautiful and well made. The Casual Minimal Rock Goth skirt is made of lovely fabric, it will be a perfect summer skirt. I love the fact that the material is not too flowy. Since this is a wrap skirt, the weight of the fabric will help keep the skirt in place especially on a slightly windy day.
I'm not sure that the photo of the Lace Overlay Skirt is giving it justice, but maybe that's just a matter of personal preference. The skirt is actually darker in reality than in the photo which, personally, I am delighted about. That white layer does not come through as strongly as it does in the photo.
There was one hiccup, though. As I had not purchased anything from them before, I sought sizing advice for the Lace Overlay Skirt but never received a reply. Consequently, I ordered my usual size M. The skirt turned out to be a full size smaller, an S despite the M label sewn in. I measured the waist and the measurement was consistent with size S both according to their general size chart and the sizing specific for this garment. The sizing issue is the only reason this is a 4* review.
I notified them of the problem and the situation was quickly remedied. They dispatched another skirt right away. I normally swim in size L but in this case size L is actually a medium, so it fits me perfectly.
I cannot wait for an opportunity to wear both skirts. The lace skirt would be perfect for a theatre outing, for example, paired with studded ankle boots and a nice coat.

August 22, 2020
Unprompted review

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