Great quality & unique styles. I am very happy with my purchase at Simple Moderne. I get many compliments and questions while wearing my new pieces. Next to this, their customer service is except... See more
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Edited review** after leaving this feedback Simple Moderne immediately contacted me. A free Return label was provided & a refund made in a very quick time frame. Awful dress Very cheap and flims... See more
Beautiful, stylish clothing. I found the quality to be of a high standard, fabrics are strong and fall nicely. Items arrived within expected time frame also 👍 Only reason 4 stars instead of 5 is t... See more
The delivery of the order was delayed by several months beyond the promised timeframe. No one responded to messages or emails, even though this had been promised. As a result, it was unclear whether t... See more
Company replied
Company details
Written by the company
Simple Moderne is a Netherlands based clothing brand offering a fusion of Goth and Punk styles for casual wear. Established in 2016, Simple Moderne is setting the style in alternative fashion, bringing it down to daily, comfortable yet trendy wear. We partner with international clothing and accessory designers to compile our unique collections. We handpick every single item to make sure that it matches our concept and our defined quality standards. Our business model and growing online presence allows us to offer Express shipping to all countries in the EU & the United Kingdom.
Contact info
1825KK, Alkmaar, Netherlands
- +31641140431
- info@simplemoderne.com
- simplemoderne.com
3.5
Average
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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Simple purchasing process
Simple purchasing process, speedy delivery and great quality product x
August 12, 2020
Unprompted review
The pants I ordered were nicer then…
The pants I ordered were nicer then expected, arrived safely to Australia in a timely manner.
August 10, 2020
Unprompted review
Happy Customer
My package arrived sooner than expected. The skirt was as the website pictures showed and the sizing is true.
August 10, 2020
Unprompted review
Love the Style
Great service, professional and prompt delivery. I've bought a few apparels which I just love the style of them. Thank you Simple Moderne.
August 5, 2020
Unprompted review
Reply from Simple Moderne
Thank you so much for your lovely feedback Tania!
Not worth the price
Thanks Hod at least the style is same, however material is not as good as I thought, the worst part is the package, it’s shipped from China, whole jacket is smelling like chemicals plastic and that wrap up in that plastic tape......
If this is half of the price, I would not have problem, but for the price I’m spending, I’m not very happy with it
August 4, 2020
Unprompted review
Reply from Simple Moderne
Dear Shirley ML Tse,
Thank you for your comment. We are very sorry to hear about your experience. We have posted your order from our international processing center located in Singapore. Our team is instructed to process all packages with disinfectant spray to prevent any possible spread of bacteria. Hence the smell might be there from the packaging. We have indicated this on our website along with our recommendation on how to treat items before wearing. We just want to make sure safety of our team and customers.
If you are not happy with this purchase, we will also be happy to receive this back for a refund. Please feel free to consult our customer service team if you will need any assistance with this.
Kind regards,
Simple Moderne Team
Unfortunately I found the fabric and…disappointing
Unfortunately I found the fabric and quality of the items I purchased not good. Fabric was cheap for what you pay. This was very disappointing as the designs are fabulous.
My parcel was shipped from China which I found surprising as I thought it would have been made in the Netherlands. My items were jammed into the parcel so tightly and scrunched up that I can’t get the creases out.
August 2, 2020
Unprompted review
Reply from Simple Moderne
Dear Julie,
Thank you for your feedback. We are sorry to hear that you did not like the material of the two items that you have purchased. We have selected these materials to best represent the style, but the feel and look is very individual. As indicated on our website we do not produce our clothes in the Netherlands. We work with small international producers to compile our collections.
Our team is instructed to pack items securely in compact parcels to meet international shipment standards. We are sorry if this has caused you some trouble.
We wish to have heard from you within 14 days from the moment of delivery so that we could issue our free return label to return this order. Unfortunately, it is too late to return, but if you are unhappy with this purchase, we will be happy to look for the most feasible solution for you. Would you be so kind as to contact our customer service via: support@simplemoderne.com so that we could assist you with this?
Kind regards
Simple Moderne Team
Good service
I absolutely love this site and everything I’ve bought from it. I have no complaints and had no issues with anything I received. Postage was of course a bit slow because I’m directly on the other side of the globe, but I can’t complain about that - the clothing was well worth the wait and everything was amazing quality and true to size
July 31, 2020
Unprompted review
Beautiful
Beautiful, stylish clothing.
I found the quality to be of a high standard, fabrics are strong and fall nicely.
Items arrived within expected time frame also 👍
Only reason 4 stars instead of 5 is the sizing is quite small compared to a standard Australian sz10, but will definitely buy again with this in mind
July 31, 2020
Unprompted review
I would order again
I would order again. The only draw back is it took a long time to receive the order , but they were upfront about that. I got two totes and a dress and love it all . Stay honest and you’ll stay successful
July 28, 2020
Unprompted review
Love my new jacket
Love my new jacket, looks exactly like the picture so no surprises. Just one odd detail, there are no labels in the jacket. No wash or material label. Not even a brand label? Arrived in about 3 weeks.
Otherwise very happy.
July 28, 2020
Unprompted review
Absolutely satisfied
My order arrived on schedule, all clothing fit very well, absolutely satisfied
July 27, 2020
Unprompted review
Very nice clothes
Very nice clothes - actually better than I’d expected
July 27, 2020
Unprompted review
I have ordered from Simple Moderne a…
I have ordered from Simple Moderne a number of times ... all of the clothes that I have purchased have been exactly what I ordered and of an excellent quality. When I needed help on an order the reply was prompt and the advice rational and reasonable in these times ... my order arrived and I am really happy with the service received. Great company, great clothes, great quality, I will be buying from them again.
July 27, 2020
Unprompted review
I ordered a garment on 9 May
I ordered a garment on 9 May, with tracking information indicating that it was dispatched to the airline on 16 May. I received no tracking information from 16 May to 1 July despite contacting Simple Moderne for updates. Eventually Simple Moderne resent the item and I received the original and replacement item 3 months after the order was placed. While i recognise that management of shipping is difficult during covid it would have been great if the company had been more proactive in managing my issue. The garment was great and sizing was perfect.
July 27, 2020
Unprompted review
Reply from Simple Moderne
Dear Cathrena,
Now both of your items - the original package and the re-sent should have reached you.
We hope you have found the use of one extra shirt!
Please always feel free to consult with our customer service directly via: support@simplemoderne.com
Kind regards,
Simple Moderne Team
Love my clothes!
Only took 3 weeks to receive my delivery in Sydney Australia, Love the clothes, maybe size up for pants that don’t have elasticised waist. Having more AU size 12&14 would be great.
July 25, 2020
Unprompted review
I'm in Australia and very nervous about…
I'm in Australia and very nervous about my purchase but what can I say it frigging amazing!!!! I absolutely LOVE my jacket and will definitely be purchasing more from this site. Highly recommend it!!!!
July 24, 2020
Unprompted review
This was an average experience
This was an average experience. The packaging was really messy . The skirt was stuffed ( yes stuffed!) into a plastic bag.. with one piece of tissue. I do not expect the luxury standard of Net a Porter or Matches.. but Simple Moderne, who design interesting products, would gain by lifting the standard of their pack and ship service.
July 24, 2020
Unprompted review
Clothes came out BRILLIANT!
July 22, 2020
Unprompted review
Reply from Simple Moderne
Thank you so much for your feedback!
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