I ordered monjaro for the first time on Monday and it arrived Tuesday lunchtime, what a brilliant service. Can't fault simple pharmacy from me doing the questionnaire and them emailing me straight a... See more
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Review summary
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Hi. Unfortunately I submitted my weight wrong they questioned it I resubmitted the correct weigh to them and explained how I got it wrong they dispatched my new order quickly. That proves to me they a... See more
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Great experience, sensible advice and support. I’ve lost all my excess weight on monjaro over a 12 month period. It’s had a massive impact on my health and mobility. Now looking forward to maintainin... See more
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Simple online pharmacy is the only company I found that supplies older clients- why should us oldies be denied help with our weight loss journey? Service is excellent, I get an email reminding me whe... See more
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Company details
Written by the company
Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK
Simple Online Pharmacy
Written by the company
- Committed to keeping prices low.
Lowest Price Guarantee.
If you find a prescription medication at a lower price, we will match it.
If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order.
Excluding GLP-1 medications.
Contact info
77 Dunn Street, G40 3PA, Glasgow, United Kingdom
- 0141 774 5023
- customerservices@simpleonlinepharmacy.co.uk
- simpleonlinepharmacy.co.uk
4.7
Excellent
41K reviews
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Answered my queries well.
May 23, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi trish,
Thank you for taking the time to leave us such positive feedback!
We believe that patients should feel empowered with knowledge, and it’s wonderful to hear that this was reflected in your experience. We’re delighted that the quality of our service and the information provided helped you feel confident in your choices.
Your feedback is greatly appreciated and motivates our team to continue providing the best care and support.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Nichola,
Thank you for taking the time to leave a 5 star review of our service.
We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Shirley,
Thank you for your wonderful 5 star review of our service!
We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.
Kind Regards,
Patient Care Team
Ordered from Simple on Line Pharmacy as…
Ordered from Simple on Line Pharmacy as I have every single months for the last 14 months - was referred to a prescriber to make sure I could still have it - prescriber the agreed my medication telling me it was sent out on Monday - I then didn’t receive my medication until late Wednesday afternoon when the gel pack was extremely warm and melted the box that it came in was all smashed up - I’m just hoping that the pen will be ok to still use - paying all that money monthly and am just not happy with the time and state of my parcel when I eventually received it
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Caroline,
Thank you for your feedback, and we’re sorry to hear that you were unhappy with your recent delivery experience.
We understand your concerns regarding the condition of the parcel on arrival and appreciate that this may have caused worry, particularly with temperature-sensitive medication.
We can see that we have not received any direct contact regarding these concerns. If patients have any concerns regarding delivery, packaging, or the condition of medication on arrival, we kindly ask that they contact our team directly so we can review the matter promptly and provide the appropriate guidance and support.
A member of our team will also reach out to you directly regarding your concerns.
Kind regards,
Patient Care Team
I didn't receive the amount I had paid…
I didn't receive the amount I had paid for. I've emailed with details and a photo of the opened contents, but still not heard anything ....Edit. The company have been in touch and rectified the situation. Great customer service 👏
May 26, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi john,
Thank you for taking the time to update your review of our service. We truly appreciate your feedback, as it helps us continue to provide the best care and support for our patients.
We would firstly like to apologise that you did not receive that amount that you had paid for. This is not the level or service we aim to provide and I can only apologise for this.
I can see a member of our Patient Care team has contacted you to rectify the issue and I am so happy to hear we have managed to sort this out for you.
If you have any additional queries or concerns, please do not hesitate to get in touch with the Patient Care Team who will be happy to support.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Dawn,
Thank you for your wonderful review of our service!
We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.
Kind Regards,
Patient Care Team
Excellent service
Excellent form, easy to understand and complete. Simple ordering service, which was very much appreciated.
May 14, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Alison,
Thank you for taking the time to share such positive feedback.
We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.
Kind Regards,
Patient Care Team
Reply from Simple Online Pharmacy | Online Doctor
Hi Sue,
Thank you for taking the time to leave such a wonderful 5 star review of our service!
We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.
Kind Regards,
Patient Care Team
Good so far
So far so good!.. although taking the picture was a bit fumbly for me lol..but phoned customer service and a lovely lady helped me through it!.. fast delivery, planning on taking my first injection tonight. Ive had it before from another provider and worked a treat, lost 16lbs in 6 weeks on 0.25mg unfortunately had other things came up ££ so had to stop.
May 26, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hello,
Thank you so much for sharing your experience.
We’re really pleased to hear that, despite the photo being a bit tricky at first, our customer service team was able to help you through it — we’ll be sure to pass on your kind words to the team member who assisted you. It’s also great to hear your delivery was fast and that you’re feeling confident moving forward.
We wish you all the best as you start your first injection, and we’re here if you need any support along the way.
Thank you again for choosing us and for your lovely feedback.
Straight forward…
I had a few issues regarding the camera but other than that it was straight forward
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hello,
Thank you for your feedback!
We’re glad to hear the process was straightforward overall. We’re sorry to hear you experienced a few issues with the camera — we appreciate you mentioning this and will take it on board as we continue to improve the experience.
If you ever need help or run into any issues in the future, please don’t hesitate to get in touch.
Had a few queries regarding my order…
Had a few queries regarding my order babies the assistant was great and got it all sorted in one little phone call.
May 28, 2026
Unprompted review
Reply from Simple Online Pharmacy | Online Doctor
HI Joanna,
Thank you for your feedback!
We’re really pleased to hear our team was able to help resolve your queries quickly and efficiently. It’s great to know everything was sorted in just one phone call — that’s exactly the level of service we aim to provide.
We truly appreciate you taking the time to share your experience.
Very helpful and fast and efficient…
Very helpful and fast and efficient service very happy with service
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Annmarie,
Thank you for your kind words!
We’re delighted to hear that you found our service helpful, fast, and efficient. Providing a smooth and positive experience for our customers is always our priority.
We really appreciate your support!
Reply from Simple Online Pharmacy | Online Doctor
Hi Mary,
Thank you for your feedback!
We’re really pleased to hear you found the process quick and easy, and that your delivery arrived as expected. That’s exactly the experience we aim to provide.
We appreciate your support and hope to assist you again soon.
Great thank you
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hello,
Thank you for your feedback!
We’re glad to hear everything went well and really appreciate you taking the time to leave a review.
I appreciate the checkup on how my…
I appreciate the checkup on how my wegovy is working for me
May 28, 2026
Unprompted review
Reply from Simple Online Pharmacy | Online Doctor
Hi Linda,
Thank you for your feedback!
We’re really pleased to hear that you appreciate the check-ins on how your Wegovy is working. Monitoring your progress is an important part of making sure your treatment remains safe, effective, and right for you.
We’re always here to support you along the way — please don’t hesitate to reach out if you need anything.
Great service
Great service, quick and efficient. Delivery was quick and information concise and easly understood.
May 7, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hello,
Thank you for your great feedback!
We’re really pleased to hear you found our service quick and efficient, and that the delivery and information provided met your expectations. Making everything clear and easy to understand is something we really focus on, so it’s great to know that came through.
We truly appreciate your support and look forward to helping you again in the future.
Good trustworthy company.
Good trustworthy company.
Unfortunately, although I ordered on Saturday, I did not receive until Tuesday- and had 45min notification that it was coming this day prior to delivery
I appreciate that it was bank holiday weekend so deliveries are not as good as usual
May 28, 2026
Still waiting on my order 4 days after…
Still waiting on my order 4 days after placing my order. They have partnered with Royal Mail and they haven’t delivered as advised over the last 3 days even manipulating their own system to say delivery unsuccessful even though no one attempted a delivery. Customer service refusing a refund even though it’s clear they have not delivered on time and offering no help other than checking with Royal Mail! Will not be ordering from them again
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Karen S,
Thank you for taking the time to leave a review of our service. We truly appreciate your feedback, as it helps us continue to provide the best care and support for our patients.
Firstly, I would like to apologise for any inconvenience caused by the delivery delay. We understand the frustration a delay in delivery can cause, and therefore I have looked into your delivery further. I understand from your review, that Royal Mail did not attempt delivery as advised on the tracker. I sincerely apologise for any frustration this may have caused. Following your feedback, I will raise your case to Royal Mail to further investigate and improve our delivery service moving forward. Please be aware that Patient Care Team members see the same tracker as patients' and have no access to the system.
Following your review, I can see my colleague has reached out directly to ease your concerns and help reassure.
I understand you are looking to change provider moving forward. Although I am disappointed to hear this, please know we are here to support. Please do not hesitate to get back in touch if you have any further queries or concerns.
Kind Regards,
Patient Care Team
My order was delivered within the time…
My order was delivered within the time you said it would and it was well packed. The leaflet that came with it is very easy to understand.
May 28, 2026
Reply from Simple Online Pharmacy | Online Doctor
Hi Deborah,
Thank you for your lovely feedback!
We’re really pleased to hear your order arrived within the expected timeframe and that it was well packaged. It’s also great to know you found the leaflet clear and easy to understand! We aim to make everything as straightforward as possible.
We truly appreciate you taking the time to share your experience and hope to assist you again in the future.
Reply from Simple Online Pharmacy | Online Doctor
Hello,
Thank you for your feedback!
We’re really pleased to hear you found our service helpful and prompt, and that your request was dealt with quickly — that’s exactly what we aim to provide.
We truly appreciate your support and look forward to helping you again in the future.
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