Simple Online Pharmacy | Online Doctor Reviews 41,147

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 22,634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the speed and efficiency from ordering to delivery. Many appreciate the quick processing and dispatch of orders, with some receiving their items the very next day. People also commend the helpfulness of the staff and the clear communication regarding their orders. However, some customers experienced issues with delivery, including packages being left in inconvenient locations or not being notified of delivery. A few reviewers also mentioned problems with order status communication or difficulties with reordering due to outdated information.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, professional,... See more

Order

Clients share positive opinions on order. Many customers praise the easy and straightforward ordering... See more

Product

Reviewers highlight positive aspects of the product. Many customers praise the quick delivery and the quality... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the service as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered monjaro for the first time on Monday and it arrived Tuesday lunchtime, what a brilliant service. Can't fault simple pharmacy from me doing the questionnaire and them emailing me straight a... See more

Company replied

Rated 5 out of 5 stars

Hi. Unfortunately I submitted my weight wrong they questioned it I resubmitted the correct weigh to them and explained how I got it wrong they dispatched my new order quickly. That proves to me they a... See more

Company replied

Rated 5 out of 5 stars

Great experience, sensible advice and support. I’ve lost all my excess weight on monjaro over a 12 month period. It’s had a massive impact on my health and mobility. Now looking forward to maintainin... See more

Company replied

Rated 5 out of 5 stars

Simple online pharmacy is the only company I found that supplies older clients- why should us oldies be denied help with our weight loss journey? Service is excellent, I get an email reminding me whe... See more

Company replied


Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK

Simple Online Pharmacy

Written by the company

Committed to keeping prices low.

Lowest Price Guarantee.

If you find a prescription medication at a lower price, we will match it.

If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order. Excluding GLP-1 medications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loving new packaging

Loving new packaging and service is always quick and reliable

May 24, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Katwin,

Thank you for taking the time to leave such a positive 5 star review of our service!

Dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Always hassle free and on time every…

Always hassle free and on time every time. Cannot fault the service

May 7, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Steven,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Carnt find a fault really 😃 easy…

Carnt find a fault really 😃 easy ordering on line sent my photo and got my order wegovy 3days after

May 19, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Michele,

Thank you for taking the time to leave such a wonderful 5 star review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Easy and quick

Easy and quick

May 24, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Michelle,

Thank you for taking the time to leave such a wonderful 5 star review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Good price recommend to everyone

Good price recommend to everyone

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Amin,

Thank you for your glowing 5 star review—we truly appreciate your recommendation!

Knowing that you would share your experience with others means a great deal to us. Thank you for your continued trust and support in the service we provide, and please know that we are always here to assist you whenever needed.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

This time you were very quick

This time you were very quick. Thank you.

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Stella,

Thank you for taking the time to leave a 5 star review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very discreet service

Very discreet service . Delivered on time .

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Tracey,

Thank you for taking the time to leave a review of our service.

We're delighted to hear you found our service discreet and your order arrived on time. If you need any further assistance, please let us know.

Rated 5 out of 5 stars

Highly recommend

From application to delivery, the service is first class. Would highly recommend Simple Online Pharmacy. There was a discrepancy with my initial application however I received communication instantly to update a specific criteria. I received my order the next day! Professional and efficient. Wouldn’t go anywhere else!

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Nicola,

Thank you for your glowing 5 star review—we truly appreciate your recommendation!

Knowing that you would share your experience with others means a great deal to us. Thank you for your continued trust and support in the service we provide, and please know that we are always here to assist you whenever needed.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Easy to order

Easy to order, package arrived the next business day. Very good.

May 22, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Nick,

Thank you for taking the time to leave a review of our service.

We're delighted to hear your order arrived quickly and that you had a great experience. If you need any help in the future, please let us know.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Simple easy process

Simple easy process. Delivery fast .

May 26, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Mr,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

As good as always

As good as always

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Mrs,

Thank you for taking the time to leave a 5 star review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Always fantastic

I have been ordering with Simple Online Pharmacy for nearly a year. Always on time, always packaged so well, insulated (as the medication needed to be kept cool). Would recommend 100%

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Dan,

Thank you for taking the time to leave a review of our service.

We’re delighted to hear that you had a positive experience, and we truly appreciate you sharing your feedback.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Excellent service with very prompt…

Excellent service with very prompt delivery.

May 24, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Gordon,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Delivered quickly and well packaged

Delivered quickly and well packaged, overall excellent service.

May 22, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Connie,

Thank you for taking the time to leave a review of our service.
We're delighted to hear your order arrived quickly and was well packaged. If you need anything else, please let us know.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Excellent service

Love how simple it is well packed really quick delivery I'd definitely recommend to anyone

May 24, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Paul,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Delivery

Delivery is always on time

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Rated 5 out of 5 stars

Amazing experience with Fiona over the phone

Decided to contact them about an order update. After some initial bumps with their AI assistant over the phone, I got through a human assistant quite easily. Fiona was very helpful and polite, reassuring me all the way and helping me with what I needed. She is a great asset to the company, get her a raise :)

May 27, 2026
Unprompted review
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Ana,

Thank you so much for your lovely feedback. We’re delighted to hear Fiona provided such a positive experience, and we will be sure to pass your kind words on to her. Your support is truly appreciated!

Our team is committed to providing caring and understanding care, and your feedback truly means a great deal.

If you ever need further support, please know that we’re always here to help.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Just ordered a copy of my prescription…

Just ordered a copy of my prescription for travel - very fast very efficient - perfect - thank you

May 27, 2026
Unprompted review
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Michele, 

Thank you so much for your kind feedback!

We’re really pleased to hear that your prescription request was processed quickly and efficiently. It’s great to know you’re happy with the service.

Rated 5 out of 5 stars

Great and fast

May 25, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Craig,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hello,

Thank you for taking the time to leave such a positive review of our service!

Fast delivery and dependability is something we work hard to deliver with every order, and we’re delighted that this was reflected in your experience. We take great pride in being there for our patients when it matters most, and your feedback is truly valued.

Kind Regards,
Patient Care Team

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