Simple Surprises Reviews 64

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Bought two pub boxes as Christmas presents. Very fast delivery. Both really enjoyed the presents. Quality and value for money was excellent. Would definitely recommend.

Rated 5 out of 5 stars

Accidentally forgot to select next day delivery when ordering on the week of Christmas, emailed them requesting to pay more for delivery in time for Christmas and they asked for no extra charge! Excel... See more

Rated 5 out of 5 stars

Great present for my grandson who loves to snack! Website and ordering process easy and hamper delivered as stated so all good. Lovely bright sturdy cardboard box - so recyclable which is important... See more

Rated 4 out of 5 stars

Bought this as a present and the recipient was very happy when it arrived. You would be able to buy items cheaper but compared to bar prices it is very reasonable

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4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

Perfect gift

Bought two pub boxes as Christmas presents. Very fast delivery. Both really enjoyed the presents. Quality and value for money was excellent. Would definitely recommend.

December 30, 2021
Rated 5 out of 5 stars

Excellent service!

Accidentally forgot to select next day delivery when ordering on the week of Christmas, emailed them requesting to pay more for delivery in time for Christmas and they asked for no extra charge! Excellent service and excellent product, very happy.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great present for my gamer grandson

Great present for my grandson who loves to snack! Website and ordering process easy and hamper delivered as stated so all good. Lovely bright sturdy cardboard box - so recyclable which is important to me when ordering items. Contents as described and very happy with purchase.

October 10, 2021
Unprompted review
Rated 5 out of 5 stars

Movie night package

We ordered the movie night package and what arrived was way better than I expected. The kids loved it. We will definitely be ordering from you again.

October 4, 2021
Rated 5 out of 5 stars

Movie night birthday present

Have ordered the movie night box for my son's birthday 🎂 he hasn't opened it yet but I'm very impressed with the website, ordering process & delivery of it. This was my 1st order & will definitely use again & recommend 👍

October 3, 2021
Rated 1 out of 5 stars

A week after placing my order

A week after placing my order, still not arrived to my brothers address, not terribly impressed with the service

September 30, 2021
Simple Surprises logo

Reply from Simple Surprises

Thank you for your recent order.

We can see that you placed your order on Thursday 23rd September and we handmade and posted out on Friday 24th September. Royal Mail then delivered it on Monday 27th September as shown on the live Royal Mail tracking service.

Please could you let us know if this is not correct from Royal Mail and we can reach out to them.

Many thanks again for your order and we hope they loved their gift box!

Rated 2 out of 5 stars

Too late

Too late for the birthday it was intended for

August 29, 2021
Simple Surprises logo

Reply from Simple Surprises

Hi there,

We are sorry to hear the gift box didn't arrive in time for the birthday.

We can confirm that the order was placed on standard delivery, which we shipped within 24 hours of receiving the order and it arrived within 48 hours of being shipped. We do offer a next day delivery service for urgent orders.

Thank you for your order and we hope they enjoyed the gift once received.

Dan and Sophie

Rated 5 out of 5 stars

Tasty treats

Excellent gift to send when you can’t get to the pub! Great packaging too.
Very pleased with the choice.
Thank you.

August 10, 2021

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