SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... See more
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See what reviewers are saying
Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... See more
I’ve used this company several times without any issues, but was recently sent some very short-dated hard water test strips. I phoned and spoke to a very helpful man who apologised and sent out a repl... See more
Great service ! I ordered the wee-testing sticks with next day delivery, and they duly arrived on time. The tests clearly showed I had an infection, my doctor's surgery gave me an appt that afternoon,... See more
Company details
Written by the company
SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.
Contact info
27-37 Eastfield Road, NN29 7RS, Wellingborough, United Kingdom
- 01933 664746
- info@simplexhealth.co.uk
- simplexhealth.co.uk
4.3
Excellent
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Recommended
Simplex have been great in terms of their knowledge and flexibility in helping us get lab tests done efficiently. Highly recommended.
December 6, 2022
Unprompted review
The goods I orderd were processed…
The goods I orderd were processed promptly and deliverd quickly. Good information about delivery
January 27, 2023
Unprompted review
Easy to buy and clear to use
January 18, 2023
Unprompted review
Pleased with the pH strips and alkaline…
Pleased with the pH strips and alkaline drops
Are helping me.
January 2, 2023
Thank you for the fast delivery and the…
Thank you for the fast delivery and the helpful after-service when I had questions.
January 6, 2023
I'm still waiting on my package
I'm still waiting on my package
:I have received my package ,and I'm happy with the service from the supplier ,
January 1, 2023
Reply from SimplexHealth Water & Health Testing
Customer contacted us after leaving this review. We have resent the order by tracked mail as the current order hasnt arrived. This delay is due to Royal Mail strikes in the UK.
Excellent product
January 5, 2023
Unprompted review
Great company great products
Great company, great products.my buying experience was easy and fast.
December 26, 2022
I didn't receive my order yet.
I didn't receive my order yet.
Chronopost came yesterday without warning and I was not there. And I cannot do anything since they don't aknowledge the reference of my order on tne net
November 29, 2022
Reply from SimplexHealth Water & Health Testing
Sorry to hear about your order not arriving, this is the first time we have been informed of this from you via your 1 star review, so we havent had a chance to address this non delivery. Its never an issue to assist customers who email us directly to info@simplexhealth.co.uk. I can see the order has been posted so please do contact us so we can assist you instead of through this review portal.
Simple test for lead in water
I ordered two lead test kits to check the water quality from my bathroom and kitchen taps, because I live in a very old building (built in the 1890s) and I don't know if there are any lead pipes hidden away somewhere. The kits were delivered promptly. The tests are very easy to do and the result is easy to read. It put my mind at rest that the levels of lead in my water are within legal limits.
November 9, 2022
Unprompted review
Online description mismatch with kit leaflet.
I was very disappointed when I received the OSU-Mercury kit because the online description of how to do the test with saliva did not match the description on the leaflet in the test kit box, which indicated I would need two additional chemicals. Had I known this I would not have purchased the kit.
November 12, 2022
Unprompted review
Reply from SimplexHealth Water & Health Testing
We are sorry to read this 1 star review about your delivery, I can see the order was sent on time with free 2nd class post and is on its way. Royal Mail has been slow at times due to the strick action and we appreciate customers that understand this and are patient. We havent had an email from you about your non-delivery, we ask customers to contact us at info@simplexhealth.co.uk, we are always happy to help.
Well made products
Well made products, very quick dispatch time , made several purchases , no complaints ……………………………………………..
November 7, 2022
Unprompted review
Never a problem with this seller.
Never a problem with this seller.
Always helpful and communication is excellent.
Email updates on your order throughout the process.
November 1, 2022
Small company that seems to be professional
Product details were clear on website and I like that the company is small and publishes its actual address, and local telephone number, and contact email on its website (bigger companies tend not to allow contact by email which I dislike). Product arrived quickly. Would recommend.
October 27, 2022
"Simply" Marvellous
"Simply" Marvellous
I have been using the product some time now. After the first time I got hooked on checking my body ph level everyday and this is an excellent way to assess the acidic or alkalinity levels.
October 10, 2022
Hardness on a budget
A cheap, simple method of measuring water hardness delivered swiftly.
September 26, 2022
This is very simple to use
This is very simple to use, but I found I was
bewildered at figuring out the results not being
medically minded. I matched the color, but
then there was no explanation as to how good
or bad that color was. What the body was doing
with that colored patch. I wish there was more information as it is worthless not knowing reason for color.
September 24, 2022
Unprompted review
good prompt service
September 12, 2022
Unprompted review
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