SimplyExcess Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, noting that the prices are significantly lower than those offered by car rental companies, often saving them a small fortune. People also appreciate the top-class service, finding the website easy to navigate and the process of obtaining a quote straightforward. Many consumers highlight the peace of mind they gain from using this service. However, some customers mentioned that they did not have to make a claim, so they could not comment on the claims process or the customer service in that regard. Conversely, a few other people also felt that the company handled their claims incredibly efficiently, with one reviewer receiving reimbursement within three days and another having their claim accepted in full in less than a week.

What people talk about most

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the cost is... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Claim

Customers consistently note ambiguous experiences with claim. Many reviewers did not need to make a claim, so... See more

Value for money

Clients share positive opinions on value for money. Many reviewers found the service to be excellent value,... See more

Website

Customers had positive experiences with the website. Reviewers consistently found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, commu... See more

Rated 5 out of 5 stars

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply... See more

Rated 5 out of 5 stars

First time we have used Simply Excess I was nervous about car Hire Simply Excess gave peace of mind & confidence to drive in an unfamiliar car. thankfully I didn't need to make a claim.The communica... See more


Company details

  1. Insurance Broker
  2. Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

A must for car rental abroad

Used simply excess for recent holiday to Spain. You are always given the hard sell when you arrive to Spain regarding car excess. I just showed them my Simply Excess documents and they stopped talking and gave me the keys. Far better option then taking out rental excess. Highly recommend.

August 30, 2025
Rated 5 out of 5 stars

Good value

I have had Excess insurance for a few years now and saved a small fortune on car hire prices, with the added peace of mind. This company makes it easy to compare, with an overview of bullet points for each policy, so it is easy to see the options and choose the best provider for your needs.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, provides all the info and advice you need. Stops you needing to pay the hire company ridicules rates. This is the future!

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

The price was good for the service…

The price was good for the service levels provided. I found the reminder emails after booking were useful. Would have given another star but I didn’t have to make a claim so I don’t know how that would have gone.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to arrange

Quick and easy to arrange at a much cheaper price than either EasyJet or the car company were offering. I had peace of mind and some money to pay the excessive baggage charge at the airport.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very straightforward to set up

Very straightforward to set up and much cheaper than the rental company or competitors. Thankfully, I didn't have to claim but I definitely had peace of mind based on other reviews.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Same as most other people

Same as most other people, peice of mind at a fraction of the car hire firms price. Didn't use it but the contact with Simply Excess has been very professional both before and after the trip

August 11, 2025
Unprompted review

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