Simply Home Mirrors Reviews 208

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, often describing them as stunning, sturdy, and well-packaged. Many people are also very satisfied with the staff, highlighting their helpfulness, politeness, and excellent communication. The delivery service is often noted for its efficiency, with many customers receiving their items promptly and appreciating the helpfulness of the delivery drivers. However, some customers experienced issues with delivery times, reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the product quality was poor, with items arriving damaged or not matching the advertised description. There were also occasional mentions of difficulties with returns and refunds.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. While many customers praise the mirrors for their... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the mirrors,... See more

Staff

Clients share positive opinions on staff. Many customers praise the helpfulness and politeness of delivery... See more

Order

Users describe ambiguous interactions with order. While some customers received their orders quickly, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a Brooklyn Black Curved Top Large Grid Mirror, which is absolutely stunning. Order took a little while to be delivered, but Simply Home were great, they kept us updated with the o... See more

Rated 5 out of 5 stars

I ordered the Marble Arch Black Trim Mirror which was the exact measurements I had been searching for in my space. The mirror was delivered in less than a week so great turnaround, and the live tr... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with the mirror I’ve just received. It’s absolutely stunning and well worth the money. I’ve never seen such high quality compared to the mirrors in high street stores! 100% would re... See more

Company replied

Rated 5 out of 5 stars

We received a beautiful mirror from Simplyhome. There were two minor defects, which were resolved to our satisfaction. The mirror itself is of high quality so we would definitely buy from Simplyhome a... See more


Company details

  1. Furniture Manufacturer

Written by the company

Exclusive Affordable Furniture & Accessories For Your Home


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

208 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing service

This company is amazing they have the most awesome and spectacular items.
They are so understandable and very good communications
The workers are so polite and lovely and place your items where you want them to go
Definitely purchase from here again and others should to recommend to everyone

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Just simply superb!!!

Just simply superb! Was sceptical of ordering at first but i must say i need not of worried at all. Was informed from start to finish and updated on the actual delivery day of an approximate time for the delivery. The quality of my Mirrored dining table is great and the price was even better. Would highly recommend SimplyHomeUK to anyone wanting decent modern furniture for a good price. Delivery guy's were polite and professional! I would certainly order from SimplyHomeUK again for sure.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

When looking at Simply Homes UK's website to decide which dressing table to choose I made the decision to go for the plain mirrored one although the white mirrored one looked beautiful too! From ordering, to delivery, they offer excellent customer service! I would order from this company again! It was delivered by two very helpful delivery guys and it came ready assembled! I am so happy with my beautiful dressing table! 🩷

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great product and delivery

Connor and Mason were really lovely and professional, called me about an hour before delivery to let me know what time they'd get to my house. Unpacked the item to make sure it wasn't damaged as well before they left. No complaints, thank you very much :)

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Haven’t unwrapped my delivery yet as…

Only just this minute been delivered so excited to unwrap it though but delivery was super fast and connor and the other delivery driver were so lovely professional polite and helpful thank you so much will defo buy again from you guys highly recommend

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant team of Connor and Mason

Brilliant team of Connor and Mason. They deliver the item on time and I received phone call from them 30 minutes before arrival. The gorgeous dressing table was repacked and checked. The item is in immaculate condition for a very handsome price. I cannot be happier with the delivery and the item. Thank you :) a++++ service and item.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Dressing table

Both Connor and Mason delivered my dressing table such nice lads and even carried it up my first flight of stairs which saved me a massive job great delivery service

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding 😃

Happy with furniture, delivery guys Conner and Mason were the best , great guys, plenty of notice for delivery and was able to track throughout the day, unpacked and inspected the furniture before leaving, very happy customers thanks guys 😊

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Craig and Johnny for your…

Thank you to Craig and Johnny for your excellent delivery service. We ordered a chest of draws which were a pain to take it up the stairs but they did this without fuss they put it together and made sure I was happy with it. Great service so thank you. Cheaper than most places and gives my room some glam.

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Mirrored Dinning Table …

Made an order for a mirrored dinning table, price was very good , way cheaper than everywhere else ,delivery was very fast , Craig and David delivered the table in an excellent condition, they put together the table, which was very helpful , i am extremely happy with my purchase and will be buying again from Simply home.

Thank you Craig and David for your excellent service

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

This is my first time to buy from this company and I am very impressed with their customer service. They kept me informed of the journey of my order right from the start up to the date of delivery. The delivery crew Craig and James were the icing on the cake. Very polite men and my parcels were taken to the room of my choice after they checked for any defects and my items were all in pefect condition. They approached me with so much dignity and respect. Keep up the excellent work, and I will definitely refer my family and friends to this company.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you SimplyHomeUK.com for a great…

Thank you SimplyHomeUK.com for a great service, my mirrored dressing table and chest drawers are absolutely beautiful and classy and a big thank you to Craig & Johnny for an exceptional delivery experience their politeness was a breath of fresh air.... they worked well together, left the place clean and made sure I checked over the pieces before they leave.... I was also amaze the pieces was fully assembled and I was able to track live delivery giving me the opportunity to go out and come back.... 👍 Happy Customer

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Jade Hope - absolutely amazing company

Absolutely fantastic company from start to finish. Kept me up to date with emails & messages to say when it would be delivered, what day & what time etc. I ordered the mirrored dressing table it is absolutely amazing! I'm honestly over the moon with it. Delivery drivers Craig & Johnny were absolutely fantastic. They were so polite, so helpful, on time & nothing was to much trouble. They took it straight upstairs for me & unpacked it. Fantastic delivery drivers, a credit to your company. Couldn't believe it was assembled as well I'm so so pleased with everything. I will definitely buy again from you. Thank you so much again.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with product

Very happy with product, customer service, updates and delivery. Delivery men were informative and ensured product was intact and in excellent condition before leaving. Great service 😊

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

From ordering my sideboard to delivery…

From ordering my sideboard to delivery this company has been amazing. I cannot fault them one bit. My sideboard looks absolutely stunning 10/10 I asked the delivery guys if it would be possible to take the sideboard upstairs onto the landing. Most things I’ve ordered in the past they refuse to take upstairs. Even though it says a room of your choice. But these guys did not bat an eyelid. Amazing customer service. As I’ve had such a good experience with this company I’ve already made my second purchase.

March 4, 2023
Unprompted review

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