SimplyMeds Online Reviews 

28,743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,891 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast and efficient delivery service, often receiving their orders the very next day. Many people found the ordering process to be very simple and straightforward, with an easy-to-navigate website. Reviewers consistently praised the excellent service, competitive pricing, and the availability of products, often helping them get needed medication quickly. However, some customers also noted issues with delivery, including items not arriving or being significantly delayed. A few other people also felt that some packages arrived damaged or that medication was spoiled due to transit conditions.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its ease of use, efficiency, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting its ease and simplicity,... See more

Product

People report positive experiences with product, often highlighting the ease of ordering and timely delivery... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for the Altruist brand of suncream. Which isn't always easy to find but it's very ethical (doesn't sell in China, so it's completely animal friendly) and I've used it before. Ordered and... See more

Rated 5 out of 5 stars

I needed antibiotics asap, my GP wasn't taking appointments and I was in pain with a UTI. SimplyMeds made my life so much easier, ordering was simple and my tablets came next day. Thank you SimplyMed... See more

Rated 5 out of 5 stars

Fantastic experience with this company. We ordered travel medication for a upcoming holiday abroad. Very simple easy ordering process. Order was verified by a pharmacist, so all good.... See more

Rated 5 out of 5 stars

Smooth easy to use service where I could find what I wanted and order it and it arrived exactly when it said it would! An excellent service and I will be using again. Prices are very competitive too!... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Medical Supply Store
  4. Online Pharmacy
  5. Online Prescription Medication Vendor

About SimplyMeds Online

Written by the company

FREE DELIVERY We offer free delivery on all prescription orders

Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.

Gold Standard Customer Service Our expert staff are always there to help

Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.

Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.

Ordering for the 1st time?

Written by the company

Get 10% off your 1st order with code: TRUST10
Why not try us out today? You will not be disappointed in our treatments or service.

Our Price Promise

We guarantee we won't be beaten on price

We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

29K reviews

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4.8

All reviews

(28,743)

4,845 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied customer

I was having troubles getting Softpore from regular pharmacies so tried the internet pharmacies and went with SimplyMeds Online. The items came quickly unfortunately the courier took them to the wrong address.
SimplyMeds sorted it all out and I got a replacement delivery next day.
I will now be using SimplyMeds much more.

July 6, 2026
Rated 1 out of 5 stars
SimplyMeds Online logo

Reply from SimplyMeds Online

Hello Russell,

Thank you for your review.

We are sorry to hear that you have experienced an issue with your medication dose. We have checked our records and cannot see that we have received any previous correspondence from you regarding this matter.

Please contact our Customer Service team on 0208 262 3252 or email info@simplymedsonline.co.uk, so we can investigate this further and assist you.

We look forward to hearing from you.

Kind regards,

Simplymeds Online

Rated 3 out of 5 stars

Never arrived

Never arrived. Emailed support but never got a response.

Support reached out after leaving a review and got the item resent which has now arrived.

July 10, 2026
SimplyMeds Online logo

Reply from SimplyMeds Online

Hello Stan,

Thank you for your email.

We sincerely apologise that your previous correspondence appears to have been missed. We will be looking into this further with the team today to establish what happened.

Please be assured that this is not the level of service we expect from our Customer Service team, and we apologise for any inconvenience this may have caused.

A member of our team has contacted you today to confirm some delivery details so that we can investigate this matter further and assist you as quickly as possible.

Thank you for your patience and understanding while we look into this for you.

Kind regards,

Simplymeds Online

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