I was looking for the Altruist brand of suncream. Which isn't always easy to find but it's very ethical (doesn't sell in China, so it's completely animal friendly) and I've used it before. Ordered and... See more
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I needed antibiotics asap, my GP wasn't taking appointments and I was in pain with a UTI. SimplyMeds made my life so much easier, ordering was simple and my tablets came next day. Thank you SimplyMed... See more
Fantastic experience with this company. We ordered travel medication for a upcoming holiday abroad. Very simple easy ordering process. Order was verified by a pharmacist, so all good.... See more
Smooth easy to use service where I could find what I wanted and order it and it arrived exactly when it said it would! An excellent service and I will be using again. Prices are very competitive too!... See more
Company details
About SimplyMeds Online
Written by the company
FREE DELIVERY We offer free delivery on all prescription orders
Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.
Gold Standard Customer Service Our expert staff are always there to help
Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.
Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.
Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.
Gold Standard Customer Service Our expert staff are always there to help
Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.
Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.
Ordering for the 1st time?
Written by the company
- Get 10% off your 1st order with code: TRUST10
- Why not try us out today? You will not be disappointed in our treatments or service.
Our Price Promise
We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.
Contact info
Unit K2 Beckingham Business Park, CM9 8LZ, Tolleshunt Major, United Kingdom
- 020 8262 3252
- info@simplymedsonline.co.uk
- simplymedsonline.co.uk
4.8
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy online ordering
Easy online ordering with minimum questions to answer. Good communications once order process begins to final confirmation of order. Goods will packaged and delivered in a timely fashion
July 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Accepted order for out of stock item
Placed an order on 8th July for an item that said was ‘In Stock’ order accepted. Next day got an email from Royal Mail advising they were expecting my package, then received an email advising me to contact them and if I didn’t within 4 days my order would be cancelled and refunded as I was working I then attempted to call them on Sat 11th at 1130am as they were open until midday, answer machine said they were closed, dialled again - same. Heard no more from the company until 17th July asking me to review the service I received, to which I then realised I’d never received my order! Called company and was told the item had been out of stock and I’d been refunded. Completely wasted my time never used before and won’t in the future. No apology…!!!
July 8, 2026
Reply from SimplyMeds Online
Hello,
Thank you for your review.
We have looked into your account and can see that a member of our Customer Service team attempted to contact you regarding the item being out of stock at the time your order was being dispensed.
We always encourage our customers to contact us as soon as possible when we have attempted to reach them, as this allows us to resolve any issues with an order as quickly as possible and discuss the available options with you.
Regarding our telephone lines, as discussed, this has been passed to the relevant department to be investigated further. Our telephone lines do not close until midday, so we will be looking into why you were unable to get through.
We sincerely apologise for the issues you experienced with your order and completely understand how frustrating this situation must have been. We always do our best to maintain accurate stock levels; however, unfortunately, stock discrepancies can occasionally occur.
Thank you for your patience and understanding.
Kind regards,
Simplymeds Online
Easy to use app
Easy to use app, helpful sever, shipped quick, just a pity the delivery driver sent to the wrong address
July 7, 2026
Reply from SimplyMeds Online
Hello,
Thank you for your review. We’re pleased to hear that you found our app easy to use, our service helpful, and that your order was shipped quickly.
We’re sorry to hear about the issue with the courier driver sending your parcel to the wrong address. We completely understand how frustrating this must have been and apologise for any inconvenience caused.
We really appreciate your feedback and hope to provide you with a smoother delivery experience next time.
Kind regards,
Simplymeds Online
Amazing delivery within 24 hours simple…
Amazing delivery within 24 hours simple process great service
July 9, 2026
I had to stop using it because it burnt…
I had to stop using it because it burnt my skin . Only used for two days
July 9, 2026
Excellent service and communication
Excellent service and communication
Sensible pricing
Good delivery
Good range of products
July 9, 2026
Really fast delivery!
July 9, 2026
Seamless service and excellent…
Seamless service and excellent communication keeping me updated
July 8, 2026
fast delivery, medical device faulty
Delivery was fast, box was squished and medical device was faulty, had to get a replacement from the manufacturer
July 7, 2026
Reply from SimplyMeds Online
Hello Phoebe,
Thank you for your review.
We are sorry to hear that your order arrived with damaged packaging. We can assure you that orders do not leave our pharmacy in this condition, so unfortunately, the damage may have occurred while the parcel was in transit with the courier.
Regarding the issue you experienced with the device, as we are the supplier of the item, we would also recommend contacting the manufacturer directly. They will be best placed to provide further advice and assistance regarding the device itself.
We apologise for the inconvenience caused and appreciate your understanding.
Kind regards,
Simplymeds Online
Direct and easy to order
April 27, 2026
The service was fantastic from order to…
The service was fantastic from order to delivery.
July 11, 2026
Prompt delivery
July 9, 2026
Affordable price and very fast delivery.
July 9, 2026
Quick delivery and genuine products
July 8, 2026
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