When we arrived someone was waiting to take the key which was a smooth service. On return the car was not there but we did get there early as we had no bags to collect from the carousel (only waited... See more
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When leaving a review, please share your thoughts on the booking process and any support you received from the Simply Park and Fly team, rather than the car park itself. If something didn’t go as planned with the parking provider you booked through our site, we’d really appreciate hearing from you directly. This allows us to follow up with the operator and work towards a quick resolution for you. Please note that feedback about individual car parks left here cannot be addressed by the operators and may delay our ability to help. Who We Are Simply Park and Fly is a UK-based airport parking comparison and booking platform that helps travellers find trusted and affordable parking options at major airports across the country. We don’t operate the car parks — we bring them together in one place so you can easily compare prices, locations, and services before you book. By partnering with established providers and offering transparent pricing, our aim is to make airport parking simple, reliable, and cost-effective for every traveller. Book with confidence and start your journey the easy way — with Simply Park and Fly.
Office 114, The Dock, 75 Exploration Drive,, LE4 5NU, Leicester, United Kingdom
No history of asking for reviews
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Replied to 20% of negative reviews
Typically replies within 24 hours
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very helpful staff when i needed to change terminals. good guys at drop off and pick up very courteous.
on time and will definitely use again,.

Reply from Simply Park and Fly Ltd
When we arrived at the terminal, they were waiting in the car park, greeted us with a smile and were very polite wishing us a nice holiday. Our flight was delayed on our return by 2 1/2 hours. We telephoned immediately we had collected our luggage and thought as it's the middle of the night there's no way they would be there... How wrong we were, we walked into the car park and there was our car. Really impressed with the service, we have used others and we have had to hang around and wait, not what you want in the middle of the night. If Simply Park and Fly Ltd were a lager, they'd probably be the best!

Reply from Simply Park and Fly Ltd
I've used Simply Park and Fly on a number of occasions, every time I fly from Gatwick. No issues, they pick up the car promptly (as long as you call ahead as directed), and I've never had to wait more than a few minutes to collect my car upon return. Also one of the most competitively priced parking options. Reliable service, which I'd recommend, and will continue to use.

Reply from Simply Park and Fly Ltd
Excellent service .. Staff absolutely on the ball..Car was waiting on pick up. Thoroughly professional.
Would use again for sure. Brilliant !

Reply from Simply Park and Fly Ltd
We have used this company on many occasions when flying from Heathrow. On our most recent experience this month, we found them to once again be very reliable and friendly. They were waiting for us when we arrived, and we only waited a couple of minutes upon our return. I would highly recommend their service.

Reply from Simply Park and Fly Ltd
Good price, easy drop off and collection. Professional, friendly staff. Highly recommended.

Reply from Simply Park and Fly Ltd
Have used several times and it is a very easy and reliable service. The car is always returned as we left it. The drop off and collection point is very close to departures and arrivals so no long walk.

Reply from Simply Park and Fly Ltd
Brilliant service. Flight arrived early but rang after collecting luggage, walked over to the meeting point and waited 5mins and my car was delivered! Thought I would have to wait longer but NO! I will be booking again!

Reply from Simply Park and Fly Ltd
A little confusion on arrival as we went to the wrong agent who was only 50 yards away from where we wanted to be. On our return we had a little trouble contacting the agent on the phone as the line was busy and had to wait 10 mins for the car to arrive but overall it was very good service for the price

Reply from Simply Park and Fly Ltd
Both when leaving the car and having it returned after our flight the operatives of Sure Parking were excellent. They were there when we arrived to leave the car and on our return the wait was minimal. Will use them again. Booking with Simply Patk and Fly is easy and simple.

Reply from Simply Park and Fly Ltd
From booking online with Simply Park and Fly to dropping the car off and picking up again everything ran smoothly as usual.

Reply from Simply Park and Fly Ltd

Reply from Simply Park and Fly Ltd
Everything went great. Good communication, the car was collected and brought back to the terminal on time,the people were polite. Couldn't ask for more. I'll definitely use them again.

Reply from Simply Park and Fly Ltd
Pick up and return were punctual and easy. Very friendly staff.

Reply from Simply Park and Fly Ltd
From the initial online booking to the car delivery on return of trip at Gatwick South , everything ran smoothly and efficiently.
A member of staff was there to meet us when we dropped off the car and similarly the car was there by the time we walked through passport control.
The price was very competitive with other companies and with no hidden costs.
I highly recommend Simply Park at Gatwick.

Reply from Simply Park and Fly Ltd
I have been using Simplyparkandfly for quite a few years. Pricing is always reasonable and the service is good. You very rarely have to wait long for either drop off or collection. The key thing for me is the collection of your car, you never want to be waiting long especially when returning from a holiday with the family.

Reply from Simply Park and Fly Ltd
When we arrived someone was waiting to take the key which was a smooth service.
On return the car was not there but we did get there early as we had no bags to collect from the carousel (only waited a few minutes). I was bothered that whomever had driven my vehicle had re-adjusted the steering column and it was very low - I dont believe there was a need to adjust this.

Reply from Simply Park and Fly Ltd
The booking process was easy, we were met at the agreed time and the car was returned exactly on time. Everything went extremely well.

Reply from Simply Park and Fly Ltd
Used before and will use again.
Process from booking on line was easy.
Proces from arrivalat airport to drop off was very easy to follow the instructions.
Collection process was also straight forward.
Looking forward to next trip

Reply from Simply Park and Fly Ltd
It was all so simple.Drop off, was easy to find car park.Met promptly. Walked into South Terminal.
Arrival, called after baggage collected. Walked to car park pick up point, waited a few minutes and car arrived. Drop off and pick up charge included in payment. I would highly recommend.

Reply from Simply Park and Fly Ltd
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