SimplyPayMe Reviews 56

From 22nd May to yesterday when I told them not to continue my application there was no progress with them despite regular reminders. They continually claimed that the issue was with their payment provider. Normally this should take 3 to 5 days. I would not recommend anyone to use this company, and have gone elsewhere.

We have been trying to set up to accept payments for over a week and keep getting emails saying that we will receive a response in 48 hours and then another saying they are waiting on a response to their question but no question has been asked. This apparent quick and easy set up has taken nearly 2 weeks and now have received a message saying it is all resolved yet we are still not set up - help!!!!

I've been trying to get this worked out for a while my money transfer

Your customer service reps. Have been awesome, top of the line service, they have answered and solved all my questions. Give stars and 2 thumbs up

I have recently started using the SimplyPayMe to collect payments for my business. I have found the whole process seamless from start to end. I now really rely on the app, and will continue to use it going forward to collect my customer payments.

I’ve worked with SimplyPayMe as a partner for some time and have always been impressed by how flexible, agile and solutions driven they are. It’s obvious from working with their team that they have lived and understand the requirements of small businesses, this in then reflected in the service they provide - this proves invaluable in helping to support our business, clients and customers alike.

I have been using SimplyPayMe to take payments for my business for a little while now. I have found it essential to my business with the current restrictions, being able to take payments from my customers without putting anyone's safety at risk. I highly recommend to anyone who is looking for a simple but great option when running their business

I first discovered SimplyPayMe back in 2018 when I started working with them collaboratively to support small independent merchants.

Having worked in payments for the majority of my career, I was blown away by their excellent & simple to navigate platform as well as impressed with their company wide focus on keeping the customers needs at the front & centre of all they do. They work tirelessly to ensure business of all sizes & geographies are given access & guidance through the complex payment ecosystems, which can be difficult to navigate for even the most sophisticated of businesses.

I cannot recommend this company highly enough!

Having worked with SimplyPayMe as a partner in multiple companies, they have proven to be one of the most flexible and efficient companies I've had the pleasure of working with. Their team consists of seasoned, motivated professionals who will always do their utmost to resolve challenges with the end-customers', or, the small business owners' best interest at heart. Truly a company driven by the right values who continue to always look for new ways to improve the lives of SMEs all over the world.

Perfect app for what I need, excellent service. Highly recommend.

Perfect app for my business! I have been using the app for a while now and really cant fault it. Especially good, in the current pandemic, at keeping all staff and clients safe. The customer support team are always quick to respond and deal with everything so efficiently. Couldn’t recommend highly enough.

I have just started using the SimplyPayMe app. I have so far been very impressed with how easy the app is to use. I have a large team of people, and being able to allocate jobs to them really saves me a lot of time, and also I am able to keep track of what is going on in my business. The customer service team have been great when I have had any questions, and come back to me as soon as possible. Would highly recommend.

Questions question questions
I signed up to give simply pay me a go and it looked ok I did a test payment that strangely came through into my account quite quickly.......good first impressions being used I see. NOW took my first real payment over five working days ago and my payment still says PROCESSING why? Sent an email and have had no reply so it would seem I’m£95 out of pocket at this point. How
Long does it take to process a real payment? Please answer me as it’s not looking good at this point

I have recently taken a payment via debit card on 25th aug. To date (3rd sept) this is still "processing". I was under the impression (as it popped up on 25th,) funds will clear by 1st Sept. No way of calling, so emailed yesterday, still no answers or help.

No need for a card reader. Just use your smartphone. Simple, efficient and low cost. Even more useful during covid19 as it's a contactless and cashless way to accept payments.

The experience with SimplyPayme is seamless. The App is simple to use and the team is always there to help and guide you.

Great app, easy to work and excellent support team when technical difficulties.
Thank you!

Further to my review below ( from 2 days ago) I would like to update it to say that both the CEO and Maggi have both been brilliant in sorting out the fiasco of not been able to use my account since October.

Thank you so much for all your help. Been much appreciated. You have now gone from one star to 6 stars ⭐⭐⭐⭐⭐⭐ - cant give the extra star here so ive created it myself

Great app, great service and customer support, I would highly recommend using this.

Very happy with the experience of Smarttrade App.
Will be a great benefit to me.