First Sonos purchase for some time, but the sale was treated in the same friendly and efficient manner as my earlier purchases. In fact, Andrew remembered me, and I found the whole experience very eas... See more
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I bought four Monitor Audio C265 IDC with delivery to Austria. Perfect service via mail in advance. Shipping and customs went flawless! I got a trackingnumber and when the package arived at the the cu... See more
Company replied
I can highly recommend Simply Sound and Vision, great prices aside (My Sonos Five was £100 cheaper than anywhere else) the team that work here are great - Super helpful, friendly and very knowledgeab... See more
Company replied
Professional, knowledgeable, polite & thorough are words best used to describe the job done by Henry recently. My Sonos setup has never been better & wifi in the house now exceeds my expectations wit... See more
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Company details
Written by the company
Specialists in Home Audio since 2005. Advice, consultation, installation and supply of wide ranges of wireless audio systems and smart home technologies. Offering Sonos, NAD, Bluesound, Monitor Audio, Bowers and Wilkins and many other leading brands. With a state-of-the-art demonstration room, our trained experts will help you work out the best home audio and smart home system. Visit Simply Sound And Vision to get Hi-res music in every room!
Contact info
Unit 4 Heathlands Industrial Estate, Heathlands Close, TW1 4BP, Twickenham, United Kingdom
- 02089778633
- info@simplysoundandvision.co.uk
- simplysoundandvision.co.uk
4.9
Excellent
233 reviews
Asks customers to review
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Prompt service and excellent advice…
Prompt service and excellent advice with competitive prices. Product delivered within two days of order.
July 18, 2024
Prompt and competent service.
Prompt and competent service to reconnect our complex system, which had developed faults after 15 years working well (they installed the system 15 years ago). Very satisfied with the company and the products they sell.
July 19, 2024
Excellent sales and prompt delivery
June 25, 2024
Reply from Simply Sound and Vision
Thank you for taking the time to leave such a glowing review! We're delighted to hear that our customer service team was able to provide you with exceptional and helpful support. We always strive to deliver exceptional experiences, and your feedback reinforces our efforts. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
Best regards, Jake.
Had equipment in stock and demonstrated…
Had equipment in stock and demonstrated the ARC speaker.
May 8, 2024
Reply from Simply Sound and Vision
Hi Bruce,
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that we had the equipment you needed and that you had the opportunity to explore the ARC. Should you ever require assistance or have any questions in the future, don't hesitate to get in touch.
Kind regards, Jake.
Reply from Simply Sound and Vision
Hi Philip,
Thank you so much for your kind words and for taking the time to leave us another 5-star review! We're thrilled to hear that you had a great experience with our service and advice. Our team works hard to provide top-notch assistance, and it's incredibly rewarding to know that we've met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Best regards, Jake.
Great custumer service !
Henry came by and fixed my TV and remote today . He was so lovely and very professional , fixed the problem swiftly and was timely and neat. Highly recommend Simply sound and Vision - they have installed our entire TV system and sound system previously and are a very reliable and professional and knowledgeable company. 😊
March 13, 2024
Unprompted review
Reply from Simply Sound and Vision
Hi Mari,
Thank you so much for your glowing review! We're thrilled to hear that Henry provided you with such excellent service. Our team takes great pride in being professional and efficient, and it's wonderful to know that you found Henry to be both lovely and skilled in his work. We greatly appreciate your continued trust in Simply Sound and Vision, and we're grateful for the opportunity to serve you. If you ever need assistance with your TV system or sound system in the future, please don't hesitate to reach out. Thanks again for your kind words and recommendation! 😊
Best regards, Jake.
Great Experience
A Great company to do business with. Very good advice and very responsive
February 27, 2024
Reply from Simply Sound and Vision
Hi Steve,
Thank you so much for the 5-star review! We're happy to hear you found our advice helpful and that we were responsive. We're always here to assist you in any way we can.
Best regards, Jake.
Reply from Simply Sound and Vision
Hello,
Thank you so much for your kind words! We're glad to hear that you had a brilliant experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards, Jake.
Great company to do business with
Good price.
Great advice from the team. Super product and does exactly was asked for.
Speedy delivery.
I would highly recommend this company.
February 23, 2024
Reply from Simply Sound and Vision
Thank you so much for your wonderful review. We're thrilled to hear that you found our prices competitive and that our team provided you with excellent advice. We're delighted that the product met your expectations and was delivered promptly. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thank you for choosing us!
Kind regards, Jake.
Online Process
Ordering process was very straightforward and done in very little time.
Delivery was as stated with no issues to my items.
Would definitely buy from Simple Sound and Vision again.
February 13, 2024
Reply from Simply Sound and Vision
Hello Terry,
Thank you for your review. We're glad to hear that you found the ordering process straightforward and efficient, and that your items were delivered without any issues and within the expected timeframe. We appreciate your positive feedback and look forward to serving you again in the future at Simple Sound and Vision.
Best regards, Jake.
Prompt knowledgeable service
Prompt knowledgeable service. Speaker cable delivered that evening. Great service
February 6, 2024
Reply from Simply Sound and Vision
Hello David,
Thank you for your positive feedback. We're delighted to have provided prompt and knowledgeable service. It was our pleasure to ensure your speaker cable was delivered promptly. Should you need any further assistance or have any questions, don't hesitate to get in touch. Enjoy your new cable! 🎶
Kind regards, Jake.
Exceptional customer service
Exceptional customer service. The replacement part I needed was identified and I received it the next day. Also very fair price.
February 12, 2024
Reply from Simply Sound and Vision
Hi Geoff,
Thank you for your glowing review. We're thrilled to hear that you had a positive experience with our customer service and that we were able to promptly provide you with the replacement part you needed. If you have any further needs or questions in the future, please don't hesitate to reach out.
Best Regards, Jake.
Fantastic customer service
Very quick order delivery at no extra cost. There was an issue with the price being higher than a competitor and this was resolved incredibly quickly, customer service was superb.
January 17, 2024
Reply from Simply Sound and Vision
Hi Kenny,
Thank you for taking the time to share your feedback! We're pleased to hear that you received your order quickly, and we appreciate your understanding regarding the pricing matter. Our team is committed to providing excellent customer service, and we're here to assist you with any future inquiries or needs.
Sincerely, Jake.
Order handled very efficiently
January 17, 2024
Reply from Simply Sound and Vision
Hi Adam,
Thank you for your kind words! We're delighted to hear that your order was handled efficiently. If you have any more requests or if there's anything else we can assist you with, feel free to let us know. Your satisfaction is our priority!
Kind regards, Jake.
Reply from Simply Sound and Vision
Hello,
Much appreciated for your positive feedback! We are thrilled to hear that our assistance was helpful and efficient for you. If you have any more questions or if there's anything else we can assist you with, don't hesitate to reach out. Your satisfaction is important to us.
Best regards, Jake.
Reply from Simply Sound and Vision
Hi Kamil,
Thank you for your positive feedback. We're glad to hear that you had a great experience with our fast delivery. If you ever need anything else or have further inquiries, feel free to reach out. We appreciate your support 👍
Kind regards, Jake.
Very efficient and excellent service
December 12, 2023
Reply from Simply Sound and Vision
Hi Afshin,
Thank you so much for your kind words! We're delighted to hear that you found our service efficient and excellent. It was our pleasure assisting you. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your feedback! 🎄
Warm regards, Jake.
Responsive and helpful.
December 18, 2023
Reply from Simply Sound and Vision
Hello Rajinder,
Thank you for your positive feedback. We're glad to hear that you found our service responsive and helpful. If you have any further needs or questions, feel free to reach out.
Sincerely, Jake.
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