Simpson Millar - Leeds Reviews 234

TrustScore 5 out of 5

4.8

39 St Paul's Street, LS1 2JG Leeds, England, GB


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Rated 5 out of 5 stars

I first contacted Simpson Millar regarding an injury case. My case was taken on by Shazia Ahmed. I found Shazia to be excellent and very professional. She was always available when needed and advised... See more

Company replied

Rated 5 out of 5 stars

Louise Johnson handled my claim, it was clearly explained to me what each stage entailed, and she was very easy and pleasant to talk to on the telephone. I was notified as soon as she received any... See more

Company replied

Rated 5 out of 5 stars

From Gillian Sue Anstruther.. Thank you for all the care.. support & professional conduct throughout my claim.. Georgina ( nee Emsley) now Reid has been exceptional all the way through it.. She's trul... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Simpson Millar and in particular Paul Stevens. I had severe food poisoning at an all inclusive resort in Mexico nearly 5 years ago. The well known tour operator procrastinated fo... See more

Company replied


Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services
  4. Personal Injury Attorney

Written by the company

We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.


Contact info

  • 39 St Paul's Street, LS1 2JG, Leeds, England, United Kingdom

  • 01138 810 633

4.8

Excellent

TrustScore 5 out of 5

234 reviews

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Rated 5 out of 5 stars

Very professional and friendly service…

Very professional and friendly service from Esther Salter…

It has been a very long journey with our solicitor Esther Salter to resolve our SEN Tribunal and we received a high standard professional service to get to a positive outcome of the case. She has always been friendly, encouraging us to keep it going until end of the resolution and most importanly taken prompt actions with appropriate discussions with us. I wanted to highlight that
Esther is very well organized her work and kept us informed timely manner.

Thank you so much Esther for your great support.

November 4, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Chaminda, thanks for taking the time to give us some feedback and for your 5 star rating. It's great to hear that Esther has been able to provide such a good service and get the outcome you wanted. I will pass your kind words on to her. If there's anything else you need, please let us know. Best wishes, Laura

Rated 5 out of 5 stars

Excellent..Highly satisfied with the…

Excellent..Highly satisfied with the service, was kept well informed throughout our selling process. A very helpful and attentive team, will definitely use Simpson Millar again. Highly recommended.

October 28, 2021
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Reply from Simpson Millar - Leeds

Hi David, thanks for your review. I'm pleased the team were able to provide such a good service and keep you informed. Thanks for the recommendation. Best wishes, Laura

Rated 1 out of 5 stars

Dreadful

In years of property dealings never have I come across any firm who do not respond to any calls or emails and appear to be basically incompetent.

October 19, 2021
Unprompted review
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Reply from Simpson Millar - Leeds

Hi Rebekah, I'm sorry that you feel that you've not had the best service from us. Please email marketing@simpsonmillar.co.uk so we can look into this and try to resolve any issues. Best wishes, Laura

Rated 1 out of 5 stars

Had to keep chasing and rude staff member

Would NOT recommend .
My personal experience was via their conveyancing team.
I had high expectations following initial call back.
Ineffective communication , I had to constantly keep chasing for updates and I found one member of the team to be patronising, unhelpful and downright rude.
I personally have had a nightmare experience which is still not over.

October 15, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Ros, I'm sorry that you've felt let down by our service. So that I can look into this for you, could you email reviews@simpsonmillar.co.uk with a bit more information. Many Thanks, Laura

Rated 5 out of 5 stars

Highly recommend for SEN advice and tribunals

I came to Simpson Millar for support when I began to feel bullied by the local authority after starting the SEND tribunal process for my child. Sarah Woosey is extremely knowledgeable, gets straight to the heart of the issues and gives excellent advice. She was also very empathetic about the emotional toll the tribunal process takes on parents and children. Thanks to Sarah, my child is now for the first time in a school which is truly meeting their needs.
I cannot recommend her highly enough to any parent or carer seeking proper support to meet their child's needs.

October 8, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Kate

Thanks so much for taking the time to leave a review. I am very pleased to hear that you had such a positive experience with Sarah and she was able to help you and your child so well. I will pass on your kind words to the team. If there is anything more that we can do to help following your case, please do not hesitate to get in touch.

Many thanks

Finley

Rated 4 out of 5 stars

Member or usdaw

Three long years .4th solicitor .jon tinman .fianally got to the end of my claim .very helpful .kept me informed every step of the way .very pleased with the service i recieved thanks again jon .

October 7, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Margeret,

Thanks so much for taking the time to leave a review. It is great to hear that you had a positive experience with Jon. If there is anything more that we can do to help, please do get in touch with one of our teams!

Many thanks,

Finley

Rated 5 out of 5 stars

House sale

I was reluctant to use a on line solicitor but after ringing round local lawyers , they were too busy with the stamp duty reduction to take the conveyancing of my fathers flat sale.
Read some reviews on this company so I went for it , no issues recommending them , Dawn and Rebecca were first class always keeping me up to date
They were excellent

Tom

October 7, 2021
Unprompted review
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Reply from Simpson Millar - Leeds

Hi Tom

Thanks so much for taking the time to leave a review. I am very pleased to hear that Dawn and Rebecca were able to help you so well with the sale. If there is anything more that you need from Simpson Millar in the future, please do not hesitate to get in touch.

Many thanks,

Finley

Rated 5 out of 5 stars

My cancer story

I was diagnosed in November 2020 with mesothelioma and given a very short life expectancy, I was offered and took chemotherapy to slow the advance of the cancer but refused further treatment after the terrible side effects from the first dose, in January 2021 it was suggested to me that I seek compensation because I had been exposed to asbestos, i was very unsure if I should proceed at first but then I spoke to Helen Grady of Simpson Millar who put me in touch with Anthony Waddington who pursued my case throughout with determination and attention to detail finding insurers for companies I had worked for in the sixties and ensuring that they faced their liabilities, in August 2021 the insurers admitted liability and settled with a payout of £170.000. This money will ensure My future care needs, if you have a similar problem and you are doubtful and unsure then just do it contact Anthony Waddington he will be able to help, coincidentally after having my two Covid jabs I am much better and looking forward to Christmas !

October 6, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Dear Mr Loveridge,

I’m so sorry to hear about your diagnosis. It’s great to know that Anthony and Helen have been able to support you through your claim and help get the compensation you need for your ongoing care. I will pass on your kind words to them both – I know they’ll be pleased to hear that you’re feeling well.

All the best to you and your family,

Finley

Rated 5 out of 5 stars

Leeds Simpson Miller

Excellent! Jessica was great from beginning to end.

October 4, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Anon, thanks so much for rating us 5*! I am glad to hear you had a positive experience with Jessica.

Rated 5 out of 5 stars

Recommended for transfer of equity or buying and selling

Sophie Whitby was full of advise and help. She was dealing with the transfer of equity as I had a right to purchase my ex husband's interest in the property. I was very stressed at the time but she was very professional and kept me informed on a regular basis. I would thoroughly recommend her.

October 1, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Anna

Thanks so much for taking the time to leave a review. I am very pleased to hear that Sophie was able to help you so well in what was clearly a very stressful time for you. If there is anything more that Simpson Millar can do to help moving forward, please do not hesitate to get in touch with us!

Many thanks

Finley

Rated 5 out of 5 stars

The whole process from initial enquiry…

The whole process from initial enquiry to conclusion was handled sensitively and proffesionly Our family were kept well informed and supported throughput particularly by Gary Frith who was absolutely brilliant.
Many thanks to Simpson Millar
David and Karen Ford

October 1, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Karen

Thanks so much for taking the time to leave a review. I am very pleased to hear that you had such a positive experience with Gary. If there is anything more that we can do to help, please do not hesitate to get in touch.

Many thanks,

Finley

Rated 5 out of 5 stars

Highly recommend for buying/selling your home

Our solicitor Mohammed was beyond supportive, understanding, and professional throughout the purchase of our new home. He was clear with communication, proactive with ensuring the sale was progressing, and easy to get hold of which I’ve had difficulty with other conveyancy firms. Thank you, would highly recommend your service, reasonable price too.

September 28, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Laura

Thanks so much for taking the time to leave a review. It is great to hear that you had such a positive experience with Mohammed and congratulations on your new home! Once you have settled in, do take the time to have a look at our website as we may be able to assist you with some other services as we have experts in a variety of fields.

Many thanks,

Finley

Rated 5 out of 5 stars

Conveyancing.

Really professional service from start to finish. Would highly recommend. Jessica ensured we were kept up to date at all times.

September 27, 2021
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Reply from Simpson Millar - Leeds

Thanks so much for rating us 5*, its great to hear you would recommend Jessica!

Rated 5 out of 5 stars

Good outcome

I am happy with the conveyancing work the company did for me. I was under pressure from my buyer to sell quickly so I expected the transaction to be more difficult than it actually was. The questions from my buyers solicitor were resolved with no nonsense and the whole transaction was dealt with smoothly and quickly for me . Thank you

September 22, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi MJ

Thanks so much for taking the time to leave a review! It is great to hear that you had such a positive experience with Simpson Millar and we hope to hear from you again soon if you ever require anymore legal services!

Many thanks

Finley

Rated 5 out of 5 stars

Totally professional

Totally professional, very thorough with regard to every detail. Worthy of 5 star.

September 19, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Trevor, thanks so much for rating us 5*!

Rated 5 out of 5 stars

Charmouth House Purchase

I recently instructed Simpson Millar in the purchase of my house in Dorset. My conveyancer Sophie Whitby was a pleasure to deal with, being at all times professional, reassuring and helpful. Her assistant Lisa Cullen was always so pleasant and it was a delight dealing with her too. I would wholeheartedly recommend Simpson Millar and will certainly return in the future.

September 19, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi there,

Thanks so much for taking the time to leave a review. It is great to hear that you had such a positive experience with Sophie and that she and Lisa were able to help you so well through the conveyancing process! If there is anything else that we can do to help, please do not hesitate to get in touch.

Many thanks

Finley

Rated 5 out of 5 stars

Purchase of 62 White Furrows

Purchase of 62 White Furrows, Cotgrave, Notts.

From the outset both by phone and on email, the staff were friendly and helpful. Circumstances caused by the pandemic have been difficult to say the least; they been very supportive of my personal situation.
Hazel Lindson

September 18, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi Heel

Thanks so much for taking the time to leave a review. It is great to hear that the team here at Simpson Millar could help you so well with the purchase of your new house! A huge congratulations goes out from us.

I wish you all the best for the future!

Many thanks

Finley

Rated 5 out of 5 stars

I have successfully completed with the…

I have successfully completed with the help of SM who have kept me informed at every stage.
I particularly liked the ‘fixed fee’ outline offered to me at the start.
The buyer of my property was not so lucky and struggled with communicating with his solicitor and I have recommended SM to him for another time.

September 18, 2021
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hello there

Thanks so much for taking the time to leave a review! It is great to hear that you rate Simpson Millar 5*! If you ever require any of our services again in the future, do not hesitate to get in touch or go online!

Many thanks

Finley

Rated 1 out of 5 stars

Conveyancing service absolute worst

I have gone for Conveyancing service. Its absolutely pathetic experience. The case handler for my application was changed twice and due to this I lost 2 weeks. When ever the case handler is changed, they will take another week to go through the file - so yet another week is lost. Multiple people will ask you to send acceptance email for the same thing, for instance if I am happy for them to place searches etc. and they wasted at-least a week to agree among themselves if they can place the searches.
Not professional in emails. They don't even bother to read full email from client. One liner, incomplete responses, lack of ownership, typos in the client reports they generate - all these show their abysmal professionalism.
They sent bunch of documents for my review and to sign them. And they missed the critical TR1 form until I found and highlighted. It has been a very tough journey with this lot.
I don't recommend them at all.

September 16, 2021
Unprompted review
Simpson Millar  - Leeds logo

Reply from Simpson Millar - Leeds

Hi, I'm so sorry that you have felt let down by our service as client experience is extremely important to us. I'd like to look into this for you, so that I can do that could you please email reviews@simpsonmillar.co.uk with more information and your matter reference. Many Thanks, Laura

Rated 4 out of 5 stars

Massive thank you to Helen Martin and…

Massive thank you to Helen Martin and her team. They pulled out all the stops to get us completed on time. Giving the fact they are extremely busy at the current time Helen always made sure to answer my emails.
I did pester quite a lot and felt sometimes a call would of been better. But again they are extremely busy at this current time. So I thank you for putting up with me.

September 15, 2021
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Reply from Simpson Millar - Leeds

Hello

Thanks so much for taking the time to leave a review. I am very pleased to hear that you had such a positive experience with Simpson Millar. If there is anything more that we can do to help, please do get in touch.

Many thanks,

Finley

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