I first contacted Simpson Millar regarding an injury case. My case was taken on by Shazia Ahmed. I found Shazia to be excellent and very professional. She was always available when needed and advised... See more
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Louise Johnson handled my claim, it was clearly explained to me what each stage entailed, and she was very easy and pleasant to talk to on the telephone. I was notified as soon as she received any... See more
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From Gillian Sue Anstruther.. Thank you for all the care.. support & professional conduct throughout my claim.. Georgina ( nee Emsley) now Reid has been exceptional all the way through it.. She's trul... See more
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I would like to thank Simpson Millar and in particular Paul Stevens. I had severe food poisoning at an all inclusive resort in Mexico nearly 5 years ago. The well known tour operator procrastinated fo... See more
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Company details
Written by the company
We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.
Contact info
39 St Paul's Street, LS1 2JG, Leeds, England, United Kingdom
- 01138 810 633
4.8
Excellent
234 reviews
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Excellent Advice
Communication was good and when it needed to be.
Advice was sound and based on realistic expectations rather than pie in the sky promises.
September 27, 2024
Reply from Simpson Millar - Leeds
Thank you for your feedback! We’re so pleased to hear that Sarah provided you with excellent advice and kept communication clear and timely. We believe in offering trusted, realistic advice, and it’s great to know that Sarah delivered this for you.
If you ever need our assistance again, please don’t hesitate to reach out.
Wishing you all the best,
The Simpson Millar Team
Great service
They spoke to me in good time and was very clear with me so I understand everything.
September 18, 2024
Reply from Simpson Millar - Leeds
Thank you for your feedback! We’re glad to hear that our communication was timely and clear, and that you felt well-informed throughout the process. Ensuring our clients fully understand everything is always a priority for us.
If you ever need our assistance again, please don’t hesitate to reach out.
Wishing you all the best,
The Simpson Millar Team
A good experience with Simpson Millar…
I chose to use Simpson-Millar following our recommendation from someone who would use their services. From the outset the company was efficient polite I was kept well informed at all times And the claim went through smoothly as I am impaired. It was important to me that someone could deal with this without making it a struggle for me, Amy who was looking after my case was helpful kind and made the process smooth. I would recommend using Simpson Millar Without reservation.
September 11, 2024
Reply from Simpson Millar - Leeds
Thank you for your thoughtful review and for choosing Simpson Millar based on a recommendation! We’re delighted to hear that your experience was smooth and that Amy provided the support you needed, especially given the challenges you mentioned. It’s so important to us that our clients feel well cared for and informed throughout the process, and we’re thrilled to know we achieved that for you.
Your recommendation means a great deal to us. If you ever need our help again in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Simpson Millar Solicitors very…
Simpson Millar Solicitors very Professional and Caring. We also got good results.
August 1, 2024
Reply from Simpson Millar - Leeds
Thank you for your positive review! We're delighted to hear that you found our team at Simpson Millar both professional and caring, and that you were pleased with the results of your case. Providing quality service and achieving good outcomes for our clients is what we always aim for.
If you need any more assistance in the future, please don't hesitate to reach out to us.
All the best,
The Simpson Millar Team
Good service received.
My claim was dealt with professionally. I was kept informed of progress at all times. Jai-Inder Rattan was very helpful and I felt I could phone him whenever I needed clarification on anything to do with my case.
August 14, 2024
Reply from Simpson Millar - Leeds
Thank you for sharing your experience with Jai-Inder Rattan and our team. We're glad to hear that you found our service to be professional and that you were well-informed throughout your claim. Ensuring our clients can reach out for support and clarification is crucial to us, and it's great to know Jai-Inder was there when you needed him.
If you ever require our services again or have any further questions, please don't hesitate to contact us.
All the best,
The Simpson Millar Team
Great industrial disease compensation service
I contacted Simpson Millar after reviewing a number of solicitors. I was looking for someone to help me and my mother claim on behalf of my late father. The case was complex and somewhat historical. I spoke to Anthony Waddington in the Leeds office. He agreed to take on the case, he explained what we would need to do. He was both optimistic and realistic. He guided us through every step always available for advice, he answered every inquiry quickly and clearly. Eventually we won our case. I could not have asked for better.
August 15, 2024
Reply from Simpson Millar - Leeds
Thank you for sharing your experience with Anthony Waddington and our team at Simpson Millar. We are glad to hear that Anthony was able to guide you effectively through such a complex and significant matter. His commitment to being accessible and providing clear, timely responses is something we value highly. We're pleased that the outcome was positive and met your expectations. Your recommendation means a great deal to us, and we'll be sure to pass your kind words along to Anthony and the rest of his team.
Should you or anyone you know need our assistance in the future, please don't hesitate to reach out.
Wishing you all the best,
The Simpson Millar Team
A very big thank you.
From start to finish Simpson Millar were excellent, always kept me informed at every point of the journey for compensation. I had agreed from the start that I could be contacted at any time, wow, did this help, snipits of information from me requested late evening / weekend, a cancellation by another person for an MRI and could I attend the following day, absolutly brilliant. And of course when the settlement was made again totally looked after and guided maticulosly throughout.
July 22, 2024
Unprompted review
Reply from Simpson Millar - Leeds
Thank you for your enthusiastic review! We're thrilled to hear that you found our service exceptional from start to finish. At Simpson Millar, we're committed to keeping our clients well-informed at every stage, providing timely updates and being readily available. Your ability to be flexible, particularly with last-minute opportunities like the MRI appointment, undoubtedly helped in managing your case efficiently.
We're glad that you felt fully supported through to your settlement and that our guidance was clear and helpful. Should you need our services again in the future, please don't hesitate to reach out.
All the best,
The Simpson Millar Team
Georgina and the team at Simpson Miller…
Georgina and the team at Simpson Miller dealt with our negligence case efficiently, professionally and most of all, (important to us) with empathy. From the onset communication was clear and to the point.
My family and I highly recommend Simpson Miller and thank them for their support which resulted in a successful claim against the NHS’s negligence.
Lynn, Kate and Thomas Nolan
June 27, 2024
Unprompted review
Reply from Simpson Millar - Leeds
Thank you for taking the time to leave such a positive review. We're grateful to hear that Georgina and our team were able to support your negligence case with the efficiency, professionalism, and empathy that you needed. Clear communication is crucial, and we're glad this was your experience throughout the process.
We're pleased to have achieved a successful outcome for you and your family, and your recommendation is greatly appreciated. Thank you for placing your trust in Simpson Millar.
Should you need our assistance again in the future, please don't hesitate to reach out.
All the best,
The Simpson Millar Team
Lizzie
Lizzie was kind understanding professional and allways keept me well informed I can't fault the service she gave me. And can't thank her enough.
June 19, 2024
Reply from Simpson Millar - Leeds
We're delighted to hear that Elizabeth provided you with such supportive and professional service. Ensuring our clients are well-informed is crucial to us, and it sounds like Elizabeth excelled at this. We appreciate your recognition of her hard work and dedication. Your gratitude means a lot to us, and I'll make sure to pass on your thanks to her.
If you ever need our services again, please don't hesitate to get in touch.
All the best,
The Simpson Millar Team
You don’t even deserve one star !
You don’t even deserve one star !!
An absolute shower of a company, you seam to go through staff like no other company I’ve ever dealt with. Four in the last three years have fumbled their way through my son’s case.
Taking almost four years to sell a property & return his late mother’s ashes.
Absolutely disgusting service & had the audacity to charge thirteen thousand pounds for the shoddy service. I wouldn’t let near anything ever again.
June 9, 2024
Unprompted review
Reply from Simpson Millar - Leeds
Thank you for taking the time to provide your feedback. We are very sorry to hear that you were dissatisfied with our service. Your experience does not reflect the high standards we aim to maintain at Simpson Millar, and we are sorry for any frustration caused. We are aware of the difficult circumstances in which we were instructed in this matter and are sorry to hear of your loss.
We would like to clarify that the total charge of thirteen thousand pounds was not solely our legal fees, but included other external costs, which are outside our control.
The process was lengthy due to the complexity of the case. Unfortunately, matters of such complex natures do take time, and we regret any upset this may have caused.
In recent months, we have been diligently working with the trustees to ensure a smooth transition and proper management of the trust, which has now concluded. We acknowledge that the process has been lengthy and regret any inconvenience this has caused.
We appreciate your patience and understanding. If you have any further questions or would like to provide additional feedback to help us improve our services, please email us at reviews@simpsonmillar.co.uk.
All the best,
The Simpson Millar Team
It did all take a while as these things…
It did all take a while as these things do. However was informed all steps of the procedure
June 7, 2024
Reply from Simpson Millar - Leeds
Thank you for your feedback. We understand that legal processes can sometimes be lengthy, but we're glad to hear you felt well-informed at each step of the way. Your patience is greatly appreciated. If there are any aspects of our service you think we could improve to make your next experience even better, please feel free to let us know at reviews@simpsonmillar.co.uk.
All the best,
The Simpson Millar Team
Thankyou!!
This was a long process but Simpson Miller kept me up to date and communication was excellent. Thank you Sabina for all your help. Highly recommended x
May 28, 2024
Reply from Simpson Millar - Leeds
Thank you for your kind words and for taking the time to share your experience with us. We understand that some processes can take longer than expected, and we're glad to hear that Sabina kept you well-informed and supported throughout. Your recommendation means a lot to us. I'll be sure to pass on your thanks to Sabina for her hard work and dedication. Thank you for choosing Simpson Millar, and we're here whenever you need our help again.
All the best,
The Simpson Millar Team
Great company
Nathalie Swanick is very caring, open & honest. She handled my case with sensitivity & professionally but also with the human touch. I didn't feel I was just a case number but felt listened to.
May 7, 2023
Unprompted review
Reply from Simpson Millar - Leeds
Thank you for sharing your experience with us! We're delighted to hear that Nathalie Swanick provided you with caring, open, and honest support throughout your case.
Making sure our clients feel listened to and understood is incredibly important to us, and we're thrilled that Nathalie made sure you felt valued and heard throughout the process.
Thank you once again for entrusting us with your case and for recognising Nathalie's exceptional qualities. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
All the best,
The Simpson Millar Team.
Really great communication
Really great communication and felt included and updated on each status of the procedure. Also, everything was explained and felt I understood and that there was not any scary legal speak.
April 26, 2024
Reply from Simpson Millar - Leeds
Thank you for your 5-star review and for taking the time to leave us your feedback We're glad to hear that our commitment to clear and expert communication made you feel well-informed and included at each stage of the procedure. At Simpson Millar, we always aim to ensure our clients understand their legal proceedings without the complexity of legal jargon, making the process as straightforward and accessible as possible. It's great to know that you found everything easy to understand and that our approach helped ease any concerns.
All the best,
The Simpson Millar Team
Professional and Personable service
Regular updates and explained the steps so it was easy to understand what was going on
April 12, 2024
Reply from Simpson Millar - Leeds
Thank you for taking the time to leave us your feedback. We're glad to hear that our commitment to providing regular updates and clear advice made it easy for you to understand each step of the process. At Simpson Millar, we aim to deliver trusted guidance that is easily accessible, ensuring our clients are well-informed and confident in their legal proceedings.
Should you need our help again or have any further questions, please don't hesitate to reach out.
All the best,
The Simpson Millar Team
A professional gem
Our contact, Sabina, was always very helpful, polite & informative. She was excellent in keeping us “in the loop” & dealt with all issues in a business like & professional manner.
April 15, 2024
Reply from Simpson Millar - Leeds
Thank you for sharing your experience with Sabina at Simpson Millar. We're pleased to hear that her professionalism, helpfulness, and polite manner made a significant impact on your case. Keeping clients well-informed and managing issues efficiently are key aspects of our service, and it's great to know Sabina excelled in these areas. We appreciate your kind words and will ensure they are passed along to her.
If you ever need our assistance or support again, please don't hesitate to reach out.
All the best,
The Simpson Millar Team
Excellent company
Excellent company. Paul Rimmer of the Leeds branch, dealt with my case . He kept me fully informed at every step and was very pleasant and helpful in all communication. Very pleased with the outcome.
April 8, 2024
Reply from Simpson Millar - Leeds
We're thrilled to hear about your excellent experience with Simpson Millar and particularly with Paul Rimmer. Keeping you fully informed and providing pleasant and helpful communication are key aspects of the service we aim to deliver. Paul represented our commitment to clear, expert advice and support throughout the process. We're very pleased to know you're happy with the outcome of your case. Your positive feedback is greatly appreciated, and I'll make sure to pass on your compliments to Paul.
Should you need our services again, we're here for you.
All the best,
The Simpson Millar Team
A Big Thank You to Simpson Millar…
I would like to thank Simpson Millar for all their help and advice, particularly Clara Jenkins who worked with me on a number of matters. She was kind, understanding and supportive as well as knowledgeable and efficient. She always put me at ease and gave excellent advice. She has helped me immensely and my experiences have been very positive. I would highly recommend this wonderful firm, and would happily use them again if the need should arise.
April 2, 2024
Unprompted review
Reply from Simpson Millar - Leeds
Thank you for taking the time to share your experience with Simpson Millar and to acknowledge the exceptional support provided by Clara Jenkins. We're delighted to hear about the positive impact Clara had on your case, with her combination of kindness, understanding, and expertise. It's exactly the level of service and support we aim to provide to all our clients. Clara's dedication to putting you at ease and offering expert advice is a wonderful example of our commitment to client care.
Your high recommendation of our firm and willingness to return if needed are greatly appreciated. I'll make sure Clara receives your kind words. Should you require our services in the future, we're here to assist.
Wishing you all the best,
The Simpson Millar Team
Simpson millar have been a brilliant…
Simpson millar have been a brilliant firm of solicitors, Eleanor walker dealt with my claim and was fantastic from start to finish, she was very professional, very helpful and thorough in getting my end result. I would highly recommend this firm if you have had an accident work
March 13, 2024
Reply from Simpson Millar - Leeds
Thank you very much for taking the time to share your experience with us. We're thrilled to hear that Simpson Millar, and specifically Eleanor Walker, provided you with exceptional service throughout your claim.
Eleanor's professionalism, helpfulness, and thoroughness are qualities we strive to embody in all our interactions with clients, and we're delighted that she was able to deliver on these fronts for you. Your recommendation means a great deal to us.
We sincerely appreciate your trust in us and your kind words.
All the best,
The Simpson Millar Team.
Absolutely awful experience
Absolutely awful experience with Simpson Millar. They never answer the phone or respond to emails and the only communication I have from them is irrelevant to my stage in the process. I’m sure if you are looking for something small they can help but they took on the Debenhams case & don’t have the staff to deal with the number of questions they receive so they simply ignore you instead.
March 6, 2024
Unprompted review
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