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Rated 1 out of 5 stars

This is the WORST possible company you could deal with! Any positive review you see on this page is from their staffs. It’s been 3 MONTHS since I paid the initial $24 and the $65 ( Which wasn’t mentio... See more

Rated 1 out of 5 stars

Scam company , Take your money then ask for more to do a final unlock , Fake Trust pilot reviews on their web page , I should have checked here first ! Avoid at all cost this unlocking service is... See more

Company replied

Rated 1 out of 5 stars

Be aware! Read the small print and term very carefully! The initial price given is just for an eligibility check and then an additional amount is given for the full process! Despite being told tha... See more

Rated 5 out of 5 stars

Although my phone was successfully unlocked, I must admit that the process wasn't as straightforward as the website made it seem. To complete the unlocking procedure, it was necessary to use a sim car... See more

Company details

  1. Cell Phone Unlocking Service

Written by the company

Established in 2007, SIMUnlocks is a leading Internet-based technology company specializing in providing comprehensive cost-saving solutions within the mobile phone industry. As the premier unlocking company globally, our core mission revolves around empowering users with clarity within an industry often plagued by chaos and a lack of transparency. In essence, our aim is to equip users with the necessary tools to assert full control over their mobile phones, thereby liberating them from the constraints imposed by network providers and phone manufacturers. SIMUnlocks offers a suite of services, including phone unlocking, enabling users to seamlessly utilize their mobile devices on any compatible network across the globe. This newfound freedom to select network carriers yields numerous advantages, foremost among them being substantial long-term cost savings.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

77 reviews

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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WORST possible company you can deal with

This is the WORST possible company you could deal with! Any positive review you see on this page is from their staffs. It’s been 3 MONTHS since I paid the initial $24 and the $65 ( Which wasn’t mentioned anywhere at all ) to get my iPhone unlocked. The service was supposed to be instant but took A MONTH before getting any response from them that they couldn’t unlock my device and I can pay for premium unlock which costs around $400 and because of the nature of the delay, They would refund both the eligible checks and the unlock fee to my account in form of credit notes ( which is useless by the way). I asked if they could offer some discounts for the delay atleast they said No. Now I’m getting a partial credit notes refund and when I asked them about it ( even quoting their previous mail) they went mute. I’m sure they have other scam websites like this everywhere. Avoid at all costs

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Total rip off

Total rip off. Don't be sucked in. No sense asking them to refund cuz it will not happen. Asked to unlock a simple Samsung ATT S24. Never happened.lpst all money of course and never unlocked our S24. Sad.

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company
Started with 24$ they said can instantly unlock my phone. Sent me a email with my phones basic info that I can get free myself. Then they need another $55 before it can be unlocked. O it gets better. Nope. Unlock can’t be done. I need to pay $465 for premium unlock. Wow. How is this company still in business. Scamming the ones that don’t know that’s how. Ok so please give me a refund. Nope. It in their garbage website credit that I can’t use. I’m filing a BBB and FCC report and contacting my bank. How they manage to get 5 stars is from inside service themselves.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

I had an IPhone Promax 16 with the…

I had an IPhone Promax 16 with the carrier Boost Mobile. I tried to use this site to unlock the carrier. First they charge you between $14 to 28 to determine if your phone is eleigable then they post the basic phone info as if they have done a through search. Then, they ask for another $68 to unlock the phone. After paying, you'll get another email in 2 day asking for another $475 is required. They are scamers Don't use them

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!! "SIMUnlocks" promised to unlock my phone right on the spot "from the privacy of my own home" for only $14.99 then after I was charged, they asked for $65 more in order to unlock it! There was no mention of this upfront at all in the email. It was supposed to be only $14.99 to unlock and now I'm out the money and my phone is still locked. Big SCAM! BEWARE!!!

September 27, 2024
Unprompted review
Rated 1 out of 5 stars

Don't Do it.....they on the B.S.!!!!!!!!

i paid 24.99 to get the phone unlocked. Then they sent an email saying pay $55 more to get the phone unlocked. The $24.99 is to check to see if the phone is actually locked, if its stolen....etc. I could've told them that. What do they think people need their phones unlocked for? OOOh like we didn't know our phones were locked. I'm telling you not to do it...Also after to pay the initial money, then they tell you to read section 8 which clarifies that the $24.99 is just to check your phone for clearance. Hell naw!!!!!!!!!!!!!!

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM...

TOTAL SCAM.... Promised a unlock for 29.99 then ask for $55 more... Then the progress Said Failed... Then i email a different email for support and the charges on my bank is a totally different name.... I have been in contact with my Laywer . BBB and FBI working with my bank to bring these scammers to justice..,.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Do not use. They will tell you they can unlock, charge you twice, not do it, then decline to refund you. You have been warned!!!

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Be aware! I will never use again

Be aware! Read the small print and term very carefully! The initial price given is just for an eligibility check and then an additional amount is given for the full process!
Despite being told that the phone was eligible to be unlocked and that it was ‘clean’ with regard to being blacklisted. I was eventually informed that it was blacklisted.
Refund is only given as a credit note for a service I will never use again!
You have been warned!

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Not a Scam!!! Takes awhile though.

Really thought these guys were going to be legit website looks OK. Made the initial payment to run an eligibility check of $19.99. Once the eligibility check was completed, I was then asked to pay a total of $55 after about seven days. Phone was still not unlocked. I was then asked that my phone needed the premium unlocking service for $188. Company told me one to seven business days. The status bar shows 99%, but I have not received anything back from the company nor have I got an update on my order with today being the seventh day it says on their website that I will be eligible to receive my $188 payment and my $55 payment back, if they are unable to unlock with the premium $180 service. I have yet to receive a refund or any contact regarding my order so I wanna warn anyone that is looking at using their services. if anything changes or updated on my order, I will update my review here but until then do not use service zero stars.

Update: So after a month or longer they have successfully unlocked my iPhone 13 Pro Max that was on T-Mobile. The phone now says unlocked and is working on another Carrier. I wanna update anyone that is looking at using there service. In total I paid around $250 to get phone unlocked. In my situation it’s worth it and I thank this service to providing service they state they do. Again may take some time but phone will get unlocked it’s not a Scam and hope this helps anyone out there looking to use their services.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

"They scammed me!!

"They scammed me!!! Do not buy anything from these fraudsters. They don't warn you and ask for 2 PAYMENTS. In my case, they first took $18 and then $50 for a device that costs $50. Then they sent me a confusing code, and there's no talk of any unlocking here. These are some strange codes!! They also refused to refund the money. These are SCAMMERS!!!! They ignore me in the chat."

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

Dont use! Thank me later

They advertise they so good, they fast, it works, It didnt work. I spent my last, after 2 days I got a email saying they refunded me 80$ in total… the sad part is they refunded me in credits to there website, what could I do with credits, If my phone was rejected, I want my 80$ spent on my card… I will file a complaint to the BBB and get my money back.. 0 stars for me

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Don't do business with this company

So far it's been a frustrating experience with this company! They give you an unlock code but it won't work or unlock your phone and they aren't much help the just tell you to enter the unlock code which doesn't work.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

Please dont make business with website…

Please dont make business with website thay are charters i make orders and i pay first order € 23,30 end seconde order i pay € 13,79 end thay can not unlock end thay dont give money back please never make business with this peoples

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, clear instructions, and now I can enjoy the flexibility of choosing any carrier. Reliable and very trustworthy!

February 13, 2024

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