Sincera Insurance Reviews 

Wow, really happy and thanks for the smooth communication and quick handling

I have a positive experience with this company, they are really quickly and correct. Thank you.

The claim was very quick, one day to another I got the approval and now just waiting for the compensation. I’ll definitely do insurance again next times.

the whole opperation was smooth, easy and efficent. the costumer service was really helpfull and kind.

The first time I rented a car, I bought Sincera insurance. After returning the car, a screw was found in the tire, and the rental company sent me a Damage Invoice. Unfortunately, they didn't include all the documents the insurer required. Apparently, it's customary to send everything needed, so Sincera assumed I had just forgotten to attach them.

​Unfortunately, despite trying both by email and phone (which cost me a lot of time and nerves), I couldn't get the rental company to provide the necessary documents. Once I informed Sincera about this, the issue was resolved in a flash. It's a pity that the rental company either didn't know or didn't want to send what was required.

I had the mishap of grazing a rental car from Drivalia against a wall on my way to the airport to return it. I was charged €800 for bodywork damage. As soon as I saw the charge on my credit card, I filed a claim on Monday. It was approved on Tuesday, and I was reimbursed on Wednesday. I would say the service was impeccable. I would absolutely recommend it.

The company answer very fast and the whole process was done within 24 hours. And the dicision to accept our claim is wonderfull

Excellent service from start to finish. The claim process was straightforward, communication was clear, and everything was handled much faster than I expected. Payment was approved without unnecessary delays or complications. Very satisfied with the experience. Thank you

Super process, easy webpage for claim and processed the same day, absolutely satisfied

Excellent experience. I had full coverage insurance for a rental car in Albania and needed to make a claim after a minor scratch to the vehicle. The rental company charged €350 for the damage, and the insurance company reimbursed the full amount. The claim was approved quickly, and the money arrived in my account within a few days. Smooth process, fast service, and clear communication. Highly recommended.

Paid all my bills asap. Love it!

The response time was super fast, and the claim approved very smoothly. Really appreciated, and I am very happy that I have bought full coverage. Highly recommend purchasing full coverage.

I had to file an insurance claim due to a windshield damaged by a stone. Within a few hours, Sincera Insurance Claims Specialist confirmed that the amount charged by the rental company had been validated and accepted.
Congratulations on the speed of your response and service.
I would also like to compliment the portal used to submit the claim—it was very clear and quick to upload everything. Overall, the whole process was very straightforward and efficient.
I would recommend this service.

After having a crash the last thing you want is a lengthy claim process. Sincera made the process for claiming extremely easy.

My claim was processed within days with communication throughout.

My experience was excellent with the service provided. When I sent an email to insurance office they replied directly. After when I had all the documents ready to complete my claim on the site the procedure was very easy and clear.

I had a very negative experience with a car rental company after they charged me 350 euros for a car park ding. Luckily Sincera covered this without question and approved the claim within hours! Very good service so far, just waiting for the payment to arrive back into my bank.

Amazing service dropped car back at airport Saturday 30 May payment made to me 3 June.
Issue was hire company said said wen damaged car when we had not, thankfully we had this insurance

Very straight-forward claim process. A button straight on the main website, clear about what documents are needed. Once i had everything required and submitted, both the review and refund took me only 2 working days, even though it could take up to few weeks.

I recently filed a claim through this insurance company and I'm genuinely impressed with how seamlessly the entire process was handled. From submitting the claim to receiving the reimbursement of €82, everything was straightforward and transparent — no unnecessary back-and-forth, no hidden hurdles.

The communication throughout was clear and timely. I always knew exactly where my claim stood, which made the whole experience stress-free. The payout was processed quickly and landed without any issues.

It's rare to feel truly looked after by an insurance provider, but this company delivered exactly that. They did what they promised, and that matters more than anything. Would absolutely recommend them to anyone looking for a reliable insurer that actually comes through when it counts.