Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... See more
Company replied
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I have the Sophie t shirt in Grey and love it. I ordered it in the same size in Pistachio and it was far far too big for me even though i had read the reviews and sized down. I emailed initially Sinea... See more
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Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days
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Delivery was super quick. Unfortunately because the Orla Skirts are satin they arrived with strong creasing so will need to be pressed. Also the navy Orla Skirt is a lot lighter in colour than appe... See more
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Company details
Written by the company
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Contact info
Ireland
- sineadkeary.com
4.2
Great
318 reviews
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This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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First time in your shop in dundrum…
First time in your shop in dundrum yesterday and the clothes are so fab ,I only went in for a top and came out with a dress and co ord 😄
The staff were so nice and helpful
September 4, 2025
Unprompted review
Reply from Sineadkeary
Thank you for your lovely feedback.
We’re delighted you enjoyed your first visit to our Dundrum store and found pieces you love.
It’s wonderful to hear our team made your experience so positive—we look forward to welcoming you again soon.
Needed to return a size in exchange for…
Needed to return a size in exchange for a smaller size and the process was very simple. I had received the new item in a week.
August 27, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re pleased to hear the exchange process was straightforward and that you received your new item promptly.
Reply from Sineadkeary
Thank you for your feedback.
We’re glad to hear your order arrived promptly and met your expectations.
Just popped into Sinead Keary’s new…
Just popped into Sinead Keary’s new store in Dundrum shopping centre.
I have always been a massive fan of her Bamboo Pyjamas. They have served as a massive hit in my family at Christmas time. The quality and fitting is superb and serves as the perfect gift for anyone.
The store was immaculately turned out with her staple pieces and new incoming collection.
Sinead was there herself welcoming every customer who walked through the door. Having spoken to her myself I was blown away with how genuine and helpful she was.
I am now a massive fan of this brand and think that its Ethos, style and quality would be a fantastic edition to anyone’s wardrobe.
Thank you Sinead for a fantastic experience today.
August 30, 2025
Unprompted review
Reply from Sineadkeary
Thank you so much for sharing your experience.
We’re delighted to hear how much you and your family have enjoyed our Bamboo Pyjamas and that your visit to our new Dundrum store was such a positive one.
It’s wonderful to know you were warmly welcomed and that you connected with Sinead personally.
We truly appreciate your kind words about our ethos, style, and quality, and we’re so pleased to have you as a valued supporter of the brand.
Fast and excellent service
July 31, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you were happy with the speed and quality of our service.
Refund
Hi
I sent back goods via tracked postage. I have sent an email re the processing of refund. This email has not been answered. Can you please process my refund or update me. Very poor customer service. You have your goods back as they were signed for and also have my cash. Disappointing service overall. Can you process my refund please. Having just read other reviews here on the processing of refunds, it seems that this is across the board ignoring emails lengthy delays with refunds. As an Irish company ye should be mortified to treat customers so poorly.
August 1, 2025
Reply from Sineadkeary
Thank you for reaching out and for bringing this to our attention.
We sincerely apologize for the delay in responding to your email and for any frustration this has caused.
We can confirm that your refund has now been processed.
Please allow a few working days for it to appear in your account, depending on your bank.
We truly value your feedback and will continue working to improve our service.
Beautiful skirt
This is a beautiful skirt. Everything about it is perfect: the fit, style, colour and comfort. It can be worn casual or dress it up, it's so versatile. it's one of the nicest pieces I have added to my wardrobe for summer, I will get loads of wear out of it. I'm delighted I bought it.
August 1, 2025
Reply from Sineadkeary
Thank you for your lovely feedback.
We’re so pleased to hear you’re delighted with your skirt and that it’s such a versatile addition to your wardrobe.
We hope you enjoy wearing it throughout the summer and beyond
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear the quality exceeded your expectations and that you’re happy with your purchase.
Excellent quality
July 29, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you’re pleased with the quality of your purchase.
Delivery to Canada was quick however…
Delivery to Canada was quick however custom charges were not so good, overall happy with product
July 24, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re pleased to hear your order arrived quickly and that you’re happy with the product.
We understand customs charges can be inconvenient, and we appreciate your understanding as these fees are determined by local authorities.
We value your support and look forward to serving you again.
Excellent quality & fast delivery
Always speedy delivery, amazing customer service.
Quality of each piece far exceeds the price.
August 1, 2025
Reply from Sineadkeary
Thank you for your kind words.
We’re delighted to hear you’re happy with our delivery, customer service, and product quality.
Your support means a great deal to us, and we look forward to continuing to exceed your expectations.
Crazy sizing
I'm size 12 normally and ordered different tops in size 10/12 and I'm really disappointed with them. They are all huge - I think I'd have to go down at least 2 sizes for them to properly fit and there's no way I'm a size 8. This was my first time buying from this brand and I don't think I will again. I see lots of reviews praising the quality of the clothes and packaging but that's meaningless if it's difficult to get clothing that actually fits.
August 8, 2025
Unprompted review
Reply from Sineadkeary
Thank you for sharing your feedback.
We’re sorry to hear the sizing did not meet your expectations and that your first experience with our brand was disappointing.
We understand how important accurate sizing is, and we will pass your comments to our product team for review.
If you would like, our customer service team can assist you with returns or exchanges to help find a better fit.
We appreciate you taking the time to share your experience.
Fab quality
The top fits very well and feels like great quality. Speedy service. Wearing to a wedding so it’s perfect with a skirt I have already.
July 25, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear the top fits well and meets your expectations in both quality and style.
We’re glad it arrived quickly and that it’s perfect for your upcoming occasion.
We hope you enjoy wearing it to the wedding.
Sizing problem
I loved the design and items are beautiful quality. However, they are far too big.
July 31, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re pleased to hear you love the design and quality of the items, but we’re sorry the sizing was not as expected.
We’ll share your comments with our team, and our customer service team will be happy to assist you with an exchange or return if needed.
Good clothes, true to size. Lovely selection
Efficient delivery. Appreciated the package, good presentation. Arrived safely.
July 30, 2025
Reply from Sineadkeary
Thank you for your feedback.
We're glad to hear the package arrived safely and that you were pleased with the presentation.
We appreciate your support and look forward to serving you again.
Reply from Sineadkeary
Thank you so much for your kind words. We're delighted to hear you appreciate the beautiful packaging and high-quality clothing — it means a lot to us.
We look forward to continuing to provide pieces you love!
I really do like the dress but I…
I really do like the dress but I ordered it because I wanted a selection of white clothing as I’m getting married this year. It was advertised as white but it is not. It’s a cream dress.
July 28, 2025
Reply from Sineadkeary
Thank you for your message, and congratulations on your upcoming wedding!
We're so sorry to hear that the dress did not meet your expectations in terms of colour. While we do our best to represent items as accurately as possible, we understand how important it is — especially for such a special occasion — to receive exactly what you’re looking for.
If you’d like to arrange a return or exchange, please feel free to reach out to us at hello@sineadkeary.com with your order number, and we’ll be happy to assist you.
Thank you again for your feedback, and we wish you all the best with your wedding preparations!
Elegant and comfortable
Ordered Friday. Received it via an Post Tuesday. Beautiful pieces which cater to sizes up to 20. Delighted on all fronts.
July 25, 2025
Reply from Sineadkeary
Thank you so much for your kind words and positive feedback! We're delighted to hear your order arrived promptly and that you're happy with the pieces.
It means a lot to us to know that our sizing and styles are being well received — thank you for your support!
Shocking Customer Service
I have sent 6 emails over the last 5 weeks all of which have been ignored. I returned 3 items 3 weeks ago, again no acknowledgement of same or refund issued. You now have the returned items & my money. For an Irish brand this is appalling customer service. I would not recommend this brand at all...
June 20, 2025
Unprompted review
Reply from Sineadkeary
We're very sorry to hear about your experience and truly regret any frustration caused. This is not the level of service we aim to provide.
Please email your order number to hello@sineadkeary.com, and our team will prioritise resolving this matter for you as quickly as possible.
Thank you for bringing it to our attention — we appreciate your patience and understanding.
Excellent online shopping experience
Quality clothes, true to size, fast delivery and warm correspondence. A very enjoyable online shopping experience and will definitely shop again.
June 30, 2025
Reply from Sineadkeary
Thank you so much for your wonderful feedback. We're delighted to hear you had such an enjoyable online shopping experience with us.
It's great to know that you were happy with the quality of the clothes, the accurate sizing, our speedy delivery, and warm correspondence. Providing a seamless and positive experience for our customers is always our goal, and it means a lot to hear that we’ve achieved that.
We truly appreciate your support and look forward to having you shop with us again soon!
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