Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have the Sophie t shirt in Grey and love it. I ordered it in the same size in Pistachio and it was far far too big for me even though i had read the reviews and sized down. I emailed initially Sinea... See more
Company replied
Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days
Company replied
Delivery was super quick. Unfortunately because the Orla Skirts are satin they arrived with strong creasing so will need to be pressed. Also the navy Orla Skirt is a lot lighter in colour than appe... See more
Company replied
Company details
Written by the company
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Contact info
Ireland
- sineadkeary.com
4.2
Great
318 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sineadkeary
Thank you for your feedback. We’re delighted to hear you were happy with your order and that it arrived so quickly. We truly appreciate your continued support.
Extremely fast posting
Extremely fast posting. Beautifully packaged and presented.
September 24, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re so pleased to hear your order arrived quickly and that you appreciated the packaging and presentation.
As previously it was a painless…
As previously it was a painless experience. Love the coat. Fabulous quality.
September 30, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you love your coat and that your shopping experience was smooth once again.
Reliable Irish company
I have purchased quite a few different pieces from sineadkearys collection
Always happy with my purchases short delivery times products always arrive in excellent condition
September 29, 2025
Reply from Sineadkeary
Thank you for your continued support.
We’re delighted to hear you’ve been consistently happy with your purchases and that your orders have arrived promptly and in perfect condition.
Pyjamas legs too long
I've always wanted a really nice pyjamas and also to shop with Sinead Keary as I saw her shop in Kildare Village. I received my order of the bamboo pyjamas and loved it. I'm leaning to a size 16, but having read that the sizing is generous, I chose size 14 which is as described, except that it is too long. I am about 5ft 5ins and the problem is that it can't be turned up, as the lovely detail is at the feet.
September 29, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you loved your bamboo pyjamas and that your experience with us has been positive.
We appreciate your comments regarding the fit and length, and we will share them with our design team for consideration.
If you wish, our customer service team would be happy to assist with an exchange or alternative options to ensure the perfect fit.
Absolutely gorgeous trousers
Absolutely gorgeous trousers, I will be ordering in more colours! Also very prompt despatch and delivery, great communication. Very happy customer
September 29, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re thrilled to hear you love the trousers and that you’re happy with the prompt dispatch, delivery, and communication.
We look forward to welcoming you back for more colours!
Excellent quality
Excellent quality, well made and great fit. Will be adding to these pieces!
September 29, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you’re pleased with the quality, craftsmanship, and fit, and that you plan to add more pieces to your collection.
10/10
Order was made on a Thursday, and my products arrived the next day. Wasn't expecting that at all! Super fast delivery + incredible service + unmatched quality = 10/10
September 25, 2025
Reply from Sineadkeary
Thank you for your wonderful feedback.
We’re thrilled to hear your order arrived so quickly and that you’re happy with both the service and the quality.
Your kind words mean a lot to us.
Gorgeous quality and fit
Gorgeous quality and fit. Arrived within a couple of days. Scalloped top was lined which was fab.
September 25, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re so pleased to hear you’re happy with the quality, fit, and details of the scalloped top, and that your order arrived promptly.
Absolutely love the top...great quality…
Absolutely love the top...great quality as always
September 24, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you love the top and are so pleased the quality continues to meet your expectations.
Poor support service
Poor support service.
Lack of personal touch.
It cost me €13.50 to exchange my item.
September 24, 2025
Reply from Sineadkeary
Hi Rosaleen, Thank you for your feedback.
We’re sorry to hear you were disappointed with the support you received and the cost of exchanging your item.
We truly value your comments and will review them carefully as we continue working to improve our service and customer experience.
Never received item, have yet to hear back from customer service. Out hundreds of dollars and still awaiting refund.
I placed an order on 8/27 for something for my wedding in October. I live in the US so I expected a longer time period for the package to arrive and planned accordingly. To date, the package has never been delivered and I had to pay an extra $70 to release it from customers. This too was anticipated. When I reached out to the company regarding a refund for the item itself, I have never heard back. It’s been almost 2 weeks. I will continue my outreach to the company until I receive a full refund, but be forewarned. Their customer service is completely unresponsive.
August 25, 2025
Reply from Sineadkeary
Thank you for your message, and we sincerely apologize for the experience you’ve had. We understand how important this order was, especially with your upcoming wedding, and we’re very sorry for the delays in communication.
We can confirm that your refund request has now been processed in full. Please allow 3–5 working days for the funds to appear back in your original payment method, depending on your bank.
We truly regret the inconvenience this has caused and appreciate your patience and understanding.
The Aggie jacket
Very quick delivery and very happy with the Aggie jacket in black. I did size down and am happy with the fit.
September 1, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear you’re happy with your Aggie jacket and that the fit worked well for you.
It’s great to know your order arrived quickly too.
Well I ordered a skirt online and it…
Well I ordered a skirt online and it was delivered very quickly. Within two days which I thought was a great service.
August 28, 2025
Reply from Sineadkeary
Thank you for your feedback. We’re so pleased to hear your skirt arrived quickly and that you were happy with the service.
I love my skirt ❤️perfect with a nice…
I love my skirt ❤️perfect with a nice knit for this time of year ❤️
August 29, 2025
Reply from Sineadkeary
Thank you for your feedback. We’re delighted to hear you love your skirt and that it’s the perfect piece for this time of year.
Reply from Sineadkeary
Thank you for your feedback. We’re delighted to hear you’re pleased with the quality and love your new sweater.
Super fast deliveryand item exactly as…
Super fast delivery and item exactly as advertised
August 28, 2025
Reply from Sineadkeary
Thank you for your feedback. We’re glad to hear your order arrived so quickly and that the item met your expectations.
The fit is really poor
The fit is really poor ! Clothes made for washboards not women with curves
August 26, 2025
Reply from Sineadkeary
Thank you for your feedback.
We’re sorry to hear the fit wasn’t right for you. We truly value your comments and will share them with our design team, as we aim to create pieces that make all our customers feel confident and comfortable.
Please contact our team on hello@sineadkeary.com, they will be happy to facilitate an exchange or they can help you find a suitable alternative
Reply from Sineadkeary
Thank you for your feedback.
We’re so pleased to hear you’re happy with the clothes and fabrics.
Reply from Sineadkeary
Thank you for your feedback.
We’re delighted to hear the quality met your expectations and that you found exactly what you were looking for.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.