Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... See more
Company replied
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Review summary
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I have the Sophie t shirt in Grey and love it. I ordered it in the same size in Pistachio and it was far far too big for me even though i had read the reviews and sized down. I emailed initially Sinea... See more
Company replied
Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days
Company replied
Delivery was super quick. Unfortunately because the Orla Skirts are satin they arrived with strong creasing so will need to be pressed. Also the navy Orla Skirt is a lot lighter in colour than appe... See more
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Company details
Written by the company
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Contact info
Ireland
- sineadkeary.com
4.2
Great
318 reviews
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Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from Sineadkeary
We are so delighted you love your sweatshirt!
Reply from Sineadkeary
Thank you for your kind feedback!
We’re delighted to hear that your order arrived so quickly and that the trousers fit perfectly.
We appreciate you taking the time to share your experience and hope to serve you again soon.
Very prompt delivery
October 28, 2025
Reply from Sineadkeary
Thank you for your feedback!
We’re pleased to hear that your order was delivered promptly.
We truly appreciate your support and look forward to serving you again.
Quality excellent
Quality excellent. Packaging excellent. Buy fit not so much. Trousers came up small. Jacket came up big. Still awaiting refund :(
October 28, 2025
Reply from Sineadkeary
Thank you for your feedback. We are pleased to hear that you were satisfied with the quality and packaging of your order. We apologize for the issues with sizing and any inconvenience caused. Regarding your refund, kindly provide your order details to hello@sineadkeary.com so we can follow up promptly.
Beautiful well made suit
October 28, 2025
Reply from Sineadkeary
Thank you for your kind feedback! We’re delighted to hear that you are pleased with your suit. Your satisfaction is our priority, and we appreciate your support.
Reply from Sineadkeary
Thank you for your feedback! We’re thrilled to hear that you love your sweater and hope you enjoy wearing it.
Reply from Sineadkeary
Thank you for your feedback! We’re delighted to hear that you are happy with your jacket and that it fits true to size.
Sizing issues
Hi, I ordered the large in the pink cardi but the sleeves and shoulders were too long and too wide. I find it hard to get your sizing right.
I loved the colour and the quality of the cardi but it just didn't look right
October 28, 2025
Reply from Sineadkeary
Thank you for your recent order and for taking the time to share your feedback. We’re delighted to hear that you loved the colour and quality of the cardigan.
We completely understand how challenging it can be to get sizing just right, and we’re sorry to hear that the sleeves and shoulders didn’t fit as expected. Your feedback is very valuable, and we will certainly pass it along to our product team to help improve our sizing guidance.
If you would like, we’d be happy to assist you with an exchange for a different size or style that may fit better, or process a return please contact hello@sineadkeary.com. Please let us know how you’d like to proceed, and we’ll ensure it’s handled promptly.
Thank you again for your support and for choosing us. We hope to make your next experience a perfect one.
Reply from Sineadkeary
Thank you for your kind feedback! We’re delighted to hear that the trousers were a good fit and that you’re happy with your purchase.
We appreciate your support and hope you continue to enjoy wearing them.
1st time purchase
1st time purchase. Purchased online. Very accurate description and swift delivery with lovely follow-up email . Delighted with my purchases, quality is lovely
October 28, 2025
Reply from Sineadkeary
Thank you for sharing your experience with us! We’re thrilled to hear that your first online purchase met your expectations and that you were delighted with the quality of your items.
We’re also glad that you found the description accurate and our delivery and follow-up service satisfactory. Your kind words mean a lot to us, and we hope to continue providing you with an excellent shopping experience in the future.
First time to order from Sineadkeary…
First time to order from Sineadkeary and delivery was quick. Dress I ordered was beautiful, and fitted true to size. Quality is outstanding. My only complaint is I am only 5ft1 and you don’t do a short leg length which puts me off buying some of your pieces ( ie trousers) which is a shame.
October 28, 2025
Reply from Sineadkeary
Thank you for taking the time to share your experience with us. We’re delighted to hear that you loved your dress, that it fit true to size, and that you found the quality outstanding.
We completely understand your concern regarding the lack of a short leg length option. Your feedback is very valuable, and we will pass it along to our product team for consideration as we continue to improve our range.
We truly appreciate your support and hope this won’t discourage you from exploring more of our collections in the future.
Reply from Sineadkeary
Thank you for your kind feedback! We’re delighted to hear that you adore your plum satin trousers and that you found the length and style fabulous.
We truly appreciate your support and hope you continue to enjoy wearing them.
Beautiful pink cardigan, amazing quality and style.…
Ordered beautiful pink cardigan and absolutely thrilled! Quality is amazing and it fits perfectly. Colour is beautiful - went for pink after seeing it on Jennifer Wrynne. Highly recommend!
October 28, 2025
Reply from Sineadkeary
Thank you for your wonderful feedback! We’re thrilled to hear that you’re delighted with your pink cardigan and that it fits perfectly. It’s fantastic to know that you love the quality and color, and we appreciate your recommendation.
Your support means a lot to us, and we look forward to serving you again in the future.
Reply from Sineadkeary
Thank you for taking the time to share your experience. We’re delighted to hear that you found our staff lovely and that you were happy with the sizing of our clothes.
We truly appreciate your support and hope to welcome you back again soon.
Brilliant present for my beautiful…
Brilliant present for my beautiful wife, top quality material, you get what you pay for. Highly recommend, massive brownie points guys.
September 25, 2025
Reply from Sineadkeary
Thank you so much for your wonderful feedback!
We're delighted to hear that both you and your wife are so pleased with the purchase.
It’s great to know the quality met your expectations — we truly appreciate your kind words and recommendation.
Enjoy those well-earned brownie points!
Rough old coat from an unethical company - never again will I order from this company!
I ordered a coat from this company and the wool was such a poor quality, it was so rough, I have coats from Jigsaw and Hobbs and they are in another league. Also, be cautious, I initially did not pay delivery due to ordering over a certain amount, however due to returning the item I had to pay to return it and then ended up having a further £6 deducted. I think this is a really unethical way to do business and I will never order from this company ever again. Very disappointed.
October 24, 2025
Unprompted review
Reply from Sineadkeary
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations. We always aim to provide products of the highest quality and a smooth shopping experience, so it’s disappointing to learn that we fell short in this instance.
Regarding the return and delivery charges, our policy states that if an order no longer meets the free delivery threshold after a return, the standard delivery cost is applied. We completely understand how this can be frustrating, and we appreciate your comments — we’ll be sure to review this to ensure our policies are communicated as clearly as possible.
We value your feedback and will take it on board as we continue to improve both our products and service.
AVOID PURCHASING - €202 worth of a refund being withheld
I returned nearly €300 of clothes from Sinead Keary — €202 of that is being withheld. I’ve been told one top worth €112 was returned faulty therefore it will not be refunded. I asked what was the fault ? I was sent a photo stating there was a small make up mark on the inside lining of the top. They think keeping €112 of my money is ok? Under the EU Consumer Rights Directive and the Consumer Rights Act 2022, consumers are allowed to handle and try on goods when purchased online — just as they would in-store. A minor makeup mark from trying something on does not void my right to a refund.
They’re also refusing to refund me in cash for another 2 tops (€45 each), insisting on a credit note. I reminded them that under EU and Irish law, I have the right to cancel and receive a full cash refund, even on sale items. “Store policy” does not override the law.
Their response? “We must adhere to our policies.” Completely unacceptable.
I’m returning my entire order because I did not think the quality of the clothes was anywhere near worth the cost. Now they aren’t giving me €202 back. I have no need for a credit note from this shop. What’s more concerning, when I mentioned this to some friends, I was shocked to hear one of them had a similar encounter struggling to get a refund.
Posting this so other shoppers can think twice before purchasing from here.
October 21, 2025
Unprompted review
Reply from Sineadkeary
Thank you for bringing this to our attention.
We’re very sorry to hear about your experience in resolving your return.
Could you please email hello@sineadkeary.com with your order number and return details?
Our team will prioritise your case and work to resolve this as quickly as possible.
We truly appreciate your patience and the opportunity to make things right.
Beautiful clothing and wonderful…
Beautiful clothing and wonderful service.
My jacket arrived in Austalia quickly and fits perfectly.
The detail is exquisite and I have options to dress it up and down. A worthy investment.
September 29, 2025
Reply from Sineadkeary
Thank you for your wonderful feedback.
We’re delighted to hear your jacket arrived quickly, fits perfectly, and that you’re enjoying its versatile style and exquisite details.
We truly appreciate your support and kind words.
Extremely disappointing experience
I returned two items over five weeks ago and my return has still not been resolved. One dress was sent back to me, and the other they are refusing to refund or return. Communication has been very poor, and it’s taking far too much of my time to try and get this sorted. Unfortunately, I won’t be shopping here again and cannot recommend this company.
October 14, 2025
Unprompted review
Reply from Sineadkeary
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the delay in resolving your return. This is not the level of service we aim to provide. Could you please email hello@sineadkeary.com with your order number and return details? Our team will prioritise your case and work to resolve this as quickly as possible. We truly appreciate your patience and the opportunity to make things right.
Reply from Sineadkeary
Thank you for your feedback. We’re delighted to hear you’re pleased with the quality and fit of your skirt.
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