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Sineadkeary Reviews 

318
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the products, finding them well-made and luxurious with accurate descriptions and great fit. Many people highlight the super fast and efficient delivery service, noting that items arrive promptly and are often beautifully packaged. Many people highlight the super fast and efficient delivery service, noting that items arrive promptly and are often beautifully packaged. However, some customers noted concerns regarding customer service, citing unresponsiveness, slow communication, and issues with the exchange and return process. A few other people also felt that sizing could be inconsistent, mentioning items were often oversized or that specific lengths were not suitable for all body types.

What people talk about most

Product

People report positive experiences with product quality, fit, and design, with many praising items as... See more

Quality

Consumers find quality to be positive, with many praising the exceptional quality, beautiful fabric, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the rapid and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as exceptional, impeccable, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... See more

Company replied

Rated 4 out of 5 stars

I have the Sophie t shirt in Grey and love it. I ordered it in the same size in Pistachio and it was far far too big for me even though i had read the reviews and sized down. I emailed initially Sinea... See more

Company replied

Rated 4 out of 5 stars

Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days

Company replied

Rated 5 out of 5 stars

Delivery was super quick. Unfortunately because the Orla Skirts are satin they arrived with strong creasing so will need to be pressed. Also the navy Orla Skirt is a lot lighter in colour than appe... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer
  3. Women's Clothing Store

Written by the company

Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.


Contact info

4.2

Great

TrustScore 4 out of 5

318 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(318)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unbelievable service ….

Unbelievable service ….. thank you so much …. Everyone adores your clothes on me

Thank you
Nan

December 29, 2025
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Reply from Sineadkeary

Thank you so much for your kind words! We’re thrilled to hear you and everyone around you are enjoying your pieces. Your support means the world to us!

Rated 5 out of 5 stars

Absolutely delighted with all my…

Absolutely delighted with all my purchases, as a curvy lady I wasn’t sure about the sizes but they are amazing!! Everything fitted beautifully and I am just sorry I have never ordered before!!! My new obsession

December 30, 2025
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Reply from Sineadkeary

Thank you for your support!

Rated 5 out of 5 stars

Quick delivery & great quality!

Really speedy delivery which I was very grateful for as I had left planning my Christmas outfit to the last minute!
Great quality, delighted with my items. Thank you.x

December 29, 2025
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Reply from Sineadkeary

Thank you so much for your lovely feedback! We’re thrilled your items arrived in time and that you’re delighted with them. Enjoy your outfit!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, and super fast delivery
10 out of 10

December 29, 2025
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Reply from Sineadkeary

Thank you so much! We’re delighted you’re happy with the quality and delivery!

Rated 5 out of 5 stars

Never disappoints

Never disappoints. High quality garments in beautiful packaging.

December 29, 2025
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Reply from Sineadkeary

Your support means everything!

Rated 5 out of 5 stars

Lovely company to buy from

Lovely company to buy from. Beautiful clothes. My only complaint about tops is, they are not suited for tall women tops very short.

December 29, 2025
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Reply from Sineadkeary

Thank you so much for your kind words! We’re delighted you love our clothes. We really appreciate your feedback regarding the length of our tops and will take it on board as we continue to improve our designs.

Rated 4 out of 5 stars

Excellent service

Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days

December 29, 2025
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Reply from Sineadkeary

Thank you for your feedback! We’re delighted you love your item. We also appreciate your note on sizing, it’s very helpful for other customers.

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery, perfectly packaged to ensure no damage. Fantastic quality and service.

December 29, 2025
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Reply from Sineadkeary

Thank you for your continued support.

Rated 1 out of 5 stars

The worst experience I have ever had

The worst experience I have ever had. Down to missing parcels and not refunding me my money then to only refund some of my money. Never again will purchase from this company.customer service is really bad too, very slow with very little explanation. Extremely disappointed

December 1, 2025
Unprompted review
Sineadkeary logo

Reply from Sineadkeary

We’re very sorry for the experience you’ve had and sincerely apologise for the frustration caused. This is not the level of service we aim to provide.

Please email us directly at hello@sineadkeary.com
with your order details, and our team will review your case and work to resolve this fully. We truly value our customers and want to make this right.

Rated 4 out of 5 stars

Fab quality but far roo long

Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up and obviously the additional cost, would put me off buying again. I would 100% agree that shorter leg lengths would make these the perfect buy! I would get them in every colour! I had been considering buying one of the long coats, but I think it would be too long now so probably won't -unfortunate as im sure the quality is fab.

December 30, 2025
Unprompted review
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Reply from Sineadkeary

Thank you so much for your lovely feedback! We’re thrilled to hear you’re pleased with the quality and fit of your cardigans and trousers. We really appreciate your comments about the length, we’ll take this on board as we continue to refine our designs.

We hope to have the chance to welcome you back in the future!

Rated 2 out of 5 stars

Poor International Delivery to USA

Poor International Delivery to USA. Customs costs as separate fee after purchase through carrier almost doubled price of item. Whereas tariffs are what they are, this wasnt fully and transparently disclosed to buyers and came as a surprise. Delivery and returns are not yet on par with other brands delivering to USA - Holland Cooper, Fairfax and Favor - both of which offer 2 day shipping all Tariffs included in the price at purchase. But I hope they will get there as they grow as a company in the future. This experience was widely shared by others also - on Lydia Millens Evergreen Facebook page.

October 10, 2025
Unprompted review
Sineadkeary logo

Reply from Sineadkeary

Thank you for sharing your feedback. We’re very sorry that the customs fees and international delivery process caused frustration, we appreciate that this wasn’t as clear as it should have been.

Please know that we’re actively reviewing our international shipping and returns processes to improve transparency and service for our US customers. We truly value your feedback and hope to provide a smoother experience in the future.

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