The customer service was excellent both on the phone and via email. I was delighted to be reassured that the faulty foot pedal speed controller for my much-loved 44 year old Singer sewing machine coul... See more
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Singer is a leading brand in the sewing machine world. We supply the latest models, plus steam presses & overlockers. Never knowingly undersold. FREE UK delivery. Singer sewing machines are used & trusted by thousands of dressmakers, quilters, and crafters to help produce dresses or quilts. We offer sales, parts, and accessories as well as sewing machine repairs
Contact info
Whitley Road 219, NE26, Tyneside, United Kingdom
- colin@singermachines.co.uk
- singermachines.co.uk
No history of asking for reviews
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Replied to 33% of negative reviews
Typically replies within 1 week
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THE BEST star rating I give is more then 5*******
I’ve also rated you 5 stars with a review on google,😊 but to me you deserve more then 5 stars, excellent service and lovely caring very helpful shop workers…
.I’ve ordered many times from you before and everything has been great, quick delivery, well made items i thank you so much for your reliable excellent service.
I had so much trouble when I ordered a item from another company and I lost work and money waiting for them to sort out a item to which they had sent me the wrong part for my singer confidence 7470 machine, I sent emails and what’s app messages with photos of the the wrong item they had sent me…and I also phoned them but I wasn’t getting anywhere until I decided to send the wrong item back to them which I had to pay p&p for their mistake and I’m still waiting for my refund🙄🙄😡 3weeks on…🤨😠🤔 Not a Happy Hoppy Sewing Bunny 🐰😡 they are inconsiderate/rude and ‘No Sorry” apology for losing me time and money…. and still not got the part for my sewing machine so still no work or money until I receive the part ‘oder’ I want from SINGER MACHINE Ltd…
I will now ‘NOT or EVER SHOP” with the company that I had the bad experience with….. their part name being Coul- - - 🙄😡
The only company I will now order or use is “SINGER MACHINE Ltd….they are the best, I’ve never had a problem with them, they are so polite and very helpful /honest/reliable etc…..so its a BIG BIG Thank You from me!
One Happy Hoppy Hip Hop CUSTOME!
Keep up the good work!!!
It was quick and easy
It was quick and easy. No fuss and no extra ads, which is unusual these days.
Needed some advice on my Heavy Duty…
Needed some advice on my Heavy Duty 4423 machine which has sat idle after being looked and and serviced by a local guy ! One day in conversation with Stephen at Singer and its back in working order - no charge - Heroes
Easy ordering process and great warranty
Easy ordering process. Good price in that it includes a 10 year warranty. Excellent in that it is free next day delivery. Have always had singer sewing machines in the family as my great grandfather was a singer sewing machine rep. My present singer capri machine has just broken down after 47 years.
What a great website
What a great website, they have everything. I love the overcaster foot I recently bought, which didn't come with my machine. Just ordered some more needles, delivery is good too.
Same price as Amazon sale price
Same price as Amazon sale price. More information with Singer and made decision easier and I got free scissors worth £30. I'm very pleased and so will my granddaughter be. Arrives tomorrow free delivery.
So easy to find spare part
So easy. I emailed with a request for information on the part I needed to replace on my Singer sewing machine as it is 60 years old. Within 2 hours I received a reply with a link for the part I needed. Easily ordered and expected delivery today. Fantastic service. Thankyou Stephen.
Checkout was easy
Checkout was easy, price was less on manufacturers website than other selling the same item. I cannot comment on the item its self as it has not been recieved yet, but as it is from this very old established company I'm sure it will last as long as the one that was on the press when I bought it (first time I have had to replace in 6 years). WELL DONE SINGER

Reply from Singer Machines Ltd
My Singer Treadle Machine.
My Singer Treadle Machine was bought in 1942 by my Mum, I still use it. I hoped I could get spares to keep it going, and now I can. Thank you
The grip that holds the needle in on my…
The grip that holds the needle in on my over locker fell out when I changed a needle.
The machine is otherwise a good machine so was loathe to buy a new k e.
Someone suggested looking for a part. I googled and this site came up.
I hope I will be able to put it in when it arrives.
Learn to choose a sewing machine and have fun,too.
Yes, it was a satisfying experience like enjoying a successful activity, looking for the machine that meets your needs, and compare with others. The check out was no problem, luckily I can do Paypal easily, because I couldn't do the other.
Easy and quick
Easy to use page excellent company…
Easy to use page excellent company communication
Accessories for Singer machine
Easy to find the items I needed for my older Singer machine with a slant needle. The plate got damaged as a needle bent it. Quick delivery.
Online prices with shop quality service
Straightforward website.
Good pricing
Useful bundle
Excellent backup telephone customer service and support
Good warranty deal
The website was easy to use with cheapest price & 10 yr warranty
The website was easy to use, this company is by far the cheapest in uk for singer machines and they give a 10 yr warranty which gives that extra peace of mind & with next day delivery by DPD whats not to love :-)
My Sewing machine repair
My Singer Heavy Duty 4411 sewing machine was faulty and I paid £55 to get repaired.I waited 3 weeks and when it came back it was still faulty.I have tried different threads and stitches and it will not sew properly. When I phoned to ask why it was faulty, the man said that it was the thread and the fabric was using. I had been using my sewing machine for many months now and it would work fine with any thread that I would use. They have refused to give me a refund and I must look elsewhere to get it repaired. I am VERY disappointed
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