Sintra 

It was unlimited at first, and all of a sudden they changed to a credit system without an email notice. The interface keeps changing and it's no longer nice to use anymore.

Useful tool but dishonest marketing. When I bought the subscription Sintra was unlimited. After taking my money they made a change and now you have your subscription fees (same amount) plus a limited amount of credits you can use before having to pay more.

Very unhappy about this change AFTER my money was taken.

I’ve loved Sintra since day 1 and have been an early adopter. That being said after renewal they forced switched my account to a credit system where I don’t have nearly the level of capability anymore. They didn’t notify us ahead of time. They didn’t offer us a cancellation nor refund for the remaining time. They didn’t do any of the normal correct ways to implement a change with your customer base.

After reaching out to customer support I was met with zero support zero care for the customer and zero sorrow for truly upsetting a loud voice of support for them.

Because of this I can no longer recommend them I’ve moved my clients from their platform to alternates like marblism and advised others how we can replicate with better ai models.

I’m very disappointed in the direction this company went, the bait and switch they pulled and frankly feeling a bit scammed at this point by literally changing the entire platform from what I bought and supported to something completely different and much less effective.

TLDR run from this scammy company

Great app, very helpful. Helpers have good ideas and workflow is seamless.

This app has really helped me get my workflow going. I was skeptical the first few days but after having a demo it helped be a lot.

I’ve only been using Sintra for about 14 days, so I’m still getting to know the software, but so far it seems pretty good. It’s easy to use and has some helpful features, though the credits do run out faster than I expected. I’m giving four stars for now because I’m still learning the platform and want more time to see how it performs overall.

It can do anything you need it to, from websites to contracts to social media post it helps out alot and the Assistant is neat to have

It is a very smart and intuitive AI system.

Sinatra continues to go above and beyond to improve their overall customer experience. The team is always prompt in their responses, and they genuinely care about each customer's suggestions. The AI agents are wonderful and easy to train. They have already added so much value for me and various projects I am working on!

An amazing tool that has enabled me to better manage my team and drive productivity

They worked with me on my website and application marketing efforts. So far so good! Looking forward to gaining more clients through the service.

it is really nice but lacked some stuff for my brand

I've been using sintra now for about a few weeks and I have definitely seen the growth in my social media following and engagement since delegating the posting schedule to my agents. The business insights and strategies suggested have been a game changer, as a creative I am not business minded, so this tool has been a great help. The only thing i find frustrating is that I can't organise the chats or not sure where some of the documents go after I have viewed them.

I toyed with the app 7 months ago, not giving it a real shot to be honest, I did notice that the resuts were not much different that using Chat GPT alone. but I've been trying to cancel my subsciption. First through my phone... nope, cant do that... for my security I have to go to my computer???. I look up and see Im on the FREE PLAN, figuring I'm all good. I get charged again next month. then go to my computer. Ask the Sintra elves how to cancel. The details were unclear at best. I couldnt find how to cancel. They asked me for proof of my plan and my request for cancellation (My chat with them is my proof... seriously. Meanwhile They charged me a total of 7 months. I took 30 minutes to get to the bottom of this. Now, I foud the hidden gem. Shame on me for accepting this, shame on them for the bull... I had to go through. I ended up paying over 700$ cad. I'm starting to see they took lessons from Mr. Trump.

Sintra has been great! We have been able to completely replace our organic posting system with the social media helper. There is still so much more to explore!

So far the experience has been good. After I learned how to fully utilize the platform, I can most definitely see how it will be able to be useful for my businesses and all of my clients.

I have systemised a lot of processes with Clients and Staff to create simple procedures.
Staff have documented systems to follow.
Social Media is running smoothly.
Have recommended it to other business's that use our services.

I am only a couple of weeks in to using Sintra, but am finding it easy to use and extremely helpful, the helpers are amazing, showing me ways to grow my small business that I hadn't thought about. I can see huge potential for Sintra and my business as it grows for both social media and admin.

STAY AWAY! What has been a functional platform has gotten worse, and worse, and worse. In addition to those issues:
SEVERAL reviews here have mentioned the same new issue: they CHANGED to a credit system. I just spoke with support. The old system switched to a slower plan when you ran out of your unseeable credits, so you NEVER RAN OUT of service. Now suddenly, when you hit your credit limit you will prompted to PAY MORE or your out of luck until next month. I mentioned this to support, and explained that I did not sign up for this. They should NOT CHANGE the product I am paying for without making a refund possible. They replied with this: "Unfortunately, as per our refund policy, we’re unable to process refunds beyond the 14-day money-back guarantee period. This policy ensures fairness and consistency for all our customers.

"We’re really sorry to hear how frustrating this experience has been for you, especially given what you originally expected from the platform.
If there’s anything we can do to assist you further or if you need help making the most of your purchase, please don’t hesitate to let us know. We’re here to help and would love the opportunity to improve your experience with Sintra.
Thank you for your understanding."

It is understandable to make changes to services in a growing field, but it is horrible to make changes and refuse to own up to their issues, and refuse to even consider making things right.

In addition to that, the responses from the AI have been getting worse and worse. The previous function to search a past chat no longer works. And the chat history cannot be sized to show what the chat is about. So all history is currently useless without scrolling through and clicking on each one of the 2-3 words showing for the chat history.

I will admit, it is still mostly useable for new chats... It has been pretty good, but has been crashing more and more for me. It is at best currently UNRELIABLE in that department. I would consider very carefully their attitude toward switching things and not being accountable for that moving forward.

I am loving it! So many valuable ideas from Sintra AI staff. They are on top of it! Trusted partners that will be included in all decisions/ projects moving forward. Secret tool.