I would like to thank A member of your staff (Nachi Patil) Who's response helped me immensly in organising the repair of my ZIP Medusa Generator as I live here in Ireland.My Generator is vital to... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We had a series of questions about a new welder we had purchased from SIP. We sent them an email and explained our situation. Within five minutes we had a reply from Nancy, followed by a series of i... See more
Company replied
To be honest, I didn't expect much from my enquiry, which related to a 2007 battery charger. But the agent I spoke to, Rob, could not have been more helpful. I gave him the model/serial number. For se... See more
Company replied
We bought an SIP VSDD/RD 15KW variable speed screw compressor and it has been fantastic. The 1 year service was due and Nancy couldn't have been more helpful, organised the service quickly and kept... See more
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Company details
- Industrial Equipment Supplier
- Agricultural Machinery Manufacturer
- Automotive Repair Equipment Wholesaler
- Pneumatic Tools Supplier
- Welding Gas Supplier
- Welding Supply Store
About SIP Industrial Products Ltd
Written by the company
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Contact info
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, United Kingdom
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4.8
Excellent
356 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Compressor spec enquiry
Rang the customer service number to find out which compressor I had and to find out the specs
Spoke to Rowen she was very polite and helpful. She emailed me with all the information I needed
October 23, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you for your great feedback. We are delighted to hear that Rowen was able to assist you efficiently. We will endeavour to pass your kind words on to her .
Kind Regards,
Team SIP.
Great company to deal with
Great company to deal with, and decent product range with high quality
October 22, 2025
Reply from SIP Industrial Products Ltd
Thank you James for your 5* Review. Hope to continue working with you.
Please do not hesitate to contact us if you need anything further.
Kind Regards,
Team SIP.
The quick response and asking if there…
The quick response and asking if there is anything else that they can do
October 21, 2025
Reply from SIP Industrial Products Ltd
Hi Neil, Thank you for the 5* Review. It is appreciated and look forward to assisting you in the future.
Kind Regards,
Team SIP.
Spare parts required for a 2004…
Spare parts required for a 2004 compressor.
The web/technical teams have responded quickly and helped to locate the part despite repeated questions from me. They have been very patient!
Part despatched, so hopefully I will be 'compressing'again soon.
thanks
October 16, 2025
Reply from SIP Industrial Products Ltd
Hi Mark, Thank you for the wonderful feedback, it is appreciated. Look forward to helping you again in the future.
Kind Regards,
Team SIP.
Great Products
I’ve had a few of SIP products and they have all been brilliant, I have the autoplus 130a welder which worked perfectly without any issues start to finish whilst doing some rust repairs to my car, and their 4-in-1 air con unit is a god-send during the summer. Also me and my mate bought some SIP 3 ton jack stands to work on a joint car project as they were easier to use being a ratchet type. Will definitely be buying more products from SIP going forward.
October 16, 2025
Reply from SIP Industrial Products Ltd
Hi Josh, Thank you for the 5* Review. Absolutely glad that you are enjoying all all the products purchased from SIP.
Please do not hesitate to contact us if you need any further assistance.
Kind Regards,
Team SIP.
Warranty Issue
Had a recent issue with a warranty pillar drill and needed some parts sending ASAP, parts sorted, sent by Matt & Alexia and we fitted within a day or 2 and customer was able to get back up and running, Now issue with drill guard but once again all sorted for me to receive in a day or 2, really good service
October 16, 2025
Reply from SIP Industrial Products Ltd
Hi Richard, Thank you for the great feedback. Glad Matt and Alexia could get everything sorted quickly and get your customer up and running.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
Rob was very helpfull
October 14, 2025
Reply from SIP Industrial Products Ltd
Thank you for your 5* Review Darren, and it is good to see that Rob assisted.
Please do not hesitate to contact us in future if you need anything else.
Kind Regards,
Team SIP
4 Stroke - Garden Power!
I recently borrowed my friend's SIP 08231 4-in-1 multi-tool while working in the garden and was seriously impressed with what it offered.
Being a 4-stroke, it was super reliable—and best of all, no need to mix fuel and oil!
Definitely going on my “next to buy” list.
Thanks SIP!
September 27, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you Oliver for your 5* Review. It is appreciated.
Kind Regards,
Team SIP
Reply from SIP Industrial Products Ltd
Thank you Willie for your 5* Review. Much appreciated and look forward to our continuing partnership.
Kind Regards,
Team SIP!
Excellent service from start to finish.
October 9, 2025
Reply from SIP Industrial Products Ltd
Thank you Gordon for your 5* Review. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
TOP SUPPLIER *****
A pleasure to do business with, buying experience is made easy and smooth, assisted by excellent, good old fashioned customer service. Polite and helpful at all stages of the transaction, will continue to use SIP, a top company. 5 Stars *****
October 8, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
We appreciate your 5-star review and continued support. Great to hear you had a positive experience with our team.
Look forward to working together again.
Kind Regards,
Team SIP
Amazing company and brilliant customer…
Amazing company and brilliant customer service. Will recommend to everyone. thank you for such good service through and through. very rare in this day and age. Thanks again
October 1, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Hello Kelly, We really appreciate your kind words and recommendation. It’s great to hear our service made such a positive impression, thank you.
Kind Regards,
Team SIP.
Excellent service great communication…
Excellent service great communication many thanks Dave, Unbrako precast concrete
October 1, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you, Dave for your 5* Review. Great to hear you were pleased with our service and communication.
Please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Item arrived as described and well…
Item arrived as described and well packaged.
Hose was a bit difficult to fit onto inlet and outlet fittings but managed to get them on with some struggling and now has a good secure fit.
September 22, 2025
Reply from SIP Industrial Products Ltd
Thank you Joe for the great review and the 5 stars and glad to hear your machine is working well now.
Should you need any further assistance, please don't hesitate to reach out.
Have a great afternoon.
Kind Regards,
Team SIP.
Helpful advice on charger
Customer service really helpful when giving advice about product.
September 24, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you Stuart for the 5* Review. We are glad our Team could help with advice on the charger, always happy to assist.
Kind Regards,
Team SIP.
Amazing company!
I am over the moon with the service we have received from SIP they have went above and beyond the call of duty for ourselves many times and the products they sell are some of the best we have used ever as a company.
September 24, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you so much for your amazing review, Dylan. We’re thrilled to hear that our team has been able to go above and beyond for you and that our products have made such a positive impact on your business.
We truly value your support and look forward to continuing to provide you with the best service.
Best Wishes,
Team SIP.
Perfect customer service and quick
Perfect customer service and quick
& friendly
September 23, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Hello Ian, Thank you for your kind words. We’re so glad you found our service quick and friendly and we look forward to helping you again soon.
Kind Regards,
Team SIP
Reply from SIP Industrial Products Ltd
Hi Nick, Thanks for your 5* Review. We’re pleased to hear you’re happy with our products and the service you received.
Kind Regards,
Team SIP.
Great service
The team at SIP really are superb, nothing is ever to much trouble and they always sort any issues that might creep up. Great experience from start to finish.
September 12, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you Robert for your 5* Review. We’re delighted to hear that you always have a positive experience with our team. We pride ourselves on being responsive and helpful, so it’s great to know this shows in the service we provide.
It is always a pleasure assisting you.
Best Regards,
Team SIP.
Fantastic service
Fantastic service. Dealt with Rob who was very helpful and managed to track down the part we needed.
Wren Cabinet Makers
September 10, 2025
Unprompted review
Reply from SIP Industrial Products Ltd
Hi Jack, Thank you for sharing your experience. We’re delighted Rob could help and get the part sorted for you. We’ll make sure he sees your 5* Review.
Please do not hesitate to contact us in future.
Best Regards,
Team SIP.
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