I like the results presentation. On negative note, analysis took 4 days after lab receipt of specimen. Also did not test for LPa as they said there was not enough blood sample. I sent exactly as instr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am blown away by the details of lab results. It does not only provide the markers, but also explanation as to possible reasons for high or low numbers. Drawing blood was very easy as well and entir... See more
Having someone to monitor and walk us through the first drawing of blood was very reassuring and the lady did a superb job. The drawing process was easy and virtually painless. Siphox seemed to thin... See more
Although I was tempted not to do the live session as the only reason I needed a new kit is I didn't let the sample dry. Working with Jasmina ensured I got everything right and I didn't have to keep co... See more
Company details
Written by the company
SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
Contact info
111 Terrace Hall Avenue, 01803, Burlington, United States
- support@siphoxhealth.com
- siphoxhealth.com
4.4
Excellent
588 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Una did an amazing job walking me…
Una did an amazing job walking me through the steps. Would recommend.
March 9, 2026
Unprompted review
The company lost my sample and won't refund.
The company lost my sample. They gave no comfort about any potential HIPPAA/privacy issues, and their explanation of what happened did not track with what their portal was saying. Their only offer was to send a replacement kit, not an extra, just a replacement. I was also refused a refund to cancel the remaining term of my subscription.
March 6, 2026
Unprompted review
Reply from SiPhox Health
Hello Edward, we’re sorry to hear about the experience you described.
Losing a sample is understandably frustrating. When a shipment issue occurs with the courier, we work to trace the package, and if it cannot be recovered, the sample is safely disposed of according to strict medical and privacy handling standards. In those situations, we send a replacement kit so the testing can be completed.
We’ll review your case directly to understand what happened and follow up with you.
Interesting data but analysis takes way too long.
I really value the insights Siphox Health provides, but the current processing times are a significant hurdle. I recently waited over a month for results from a January blood draw. In an era of instant data, this delay makes it difficult to rely on the service for timely health tracking. I'd love to stay a loyal customer, but faster turnaround times are essential for this to remain a viable tool for me.
March 4, 2026
Unprompted review
Reply from SiPhox Health
Thank you for your feedback, and we truly appreciate you sharing your experience with us.
Our standard turnaround time for results is 7–10 business days from the moment the sample is delivered to the lab. The delay you experienced is not representative of our typical service, and we sincerely apologize for the inconvenience it caused.
We understand how important timely results are for effective health tracking, and we are actively working to improve our processes to help prevent situations like this in the future.
Our team will also follow up with you directly to ensure we address your experience and assist further. We truly value your support and hope to continue providing insights that help you stay on top of your health.
So good and easy
March 8, 2026
Unprompted review
Reply from SiPhox Health
Glad to hear it, Javier. That's exactly what we're going for.
Easy draw method is easy
So far I am very happy with my experience. The call with Emilija to do the easy draw blood collection was so helpful. She was calm and patient and explained each step clearly. I am looking forward to my test results.
March 5, 2026
Unprompted review
Reply from SiPhox Health
Calm and patient during a blood draw goes a long way. Glad Emilija delivered that, Carrie Ann - your results will be with you soon.
Thorough and professional
Pika, my health consultant, was phenomenal. She kept things in perspective, she was calm and professional, yet encouraged me in areas where I can improve. She didn't rush the call at all, either, which seems to happen most of the time with medical professionals. She provided a very solid action plan that I feel is attainable. I plan on scheduling another appointment with her in the next two months.
March 4, 2026
Unprompted review
Reply from SiPhox Health
The fact that you're already planning a follow-up says a lot. We are glad Pika made the session worth coming back to, Julie.
It was super easy and the guidance…
It was super easy and the guidance through the call made everything seamless.
March 5, 2026
Unprompted review
Reply from SiPhox Health
Megan, that's exactly the role the call is meant to play: making the whole process feel like one smooth experience rather than separate steps. Thank you for sharing your experience!
Organized and quick
Marjia was very clear and thorough. The process was quick and organized and painless!
March 5, 2026
Unprompted review
Reply from SiPhox Health
Marjia's thoroughness really does make the difference. Appreciate you taking the time to note it, Kathryn.
very patient guidance
March 2, 2026
Unprompted review
Reply from SiPhox Health
Mary Celia, that's exactly the kind of support we want every customer to walk away with. Glad it made the difference.
Una was very patience and friendly
Una was very patience, took her time and made it a great experience. She did everythign step by step and focussed on getting it done properly.
March 2, 2026
Unprompted review
Reply from SiPhox Health
That kind of care during a collection call makes such a difference. Really happy it landed well for you, Joost.
Best blood draw ever!
I'm horrible, I can't remember my person's name. But she was amazing! She made it easy and let me do what I needed to do to not freak out ie pacing back and forward while using the warming pad. It really didn't hurt! I was so surprised! Can't wait to see what my blood work looks like.
February 26, 2026
Unprompted review
Reply from SiPhox Health
A blood draw that genuinely didn't hurt and left you excited to see results - that's the experience we're after, Lyn. Thank you for sharing!
Patience Led to Success
Una was very patient with me when I couldn't access my camera. I even got off the call and got back on with no success. As she was attempting to suggest another step, I found a little button that turned it on. I was excited like a child. We both got a good laugh out of my computer challenges. Una took me step by step in such a kind way to get the proper bloodwork.
February 26, 2026
Unprompted review
Una was absolutely wonderful.
Una was absolutely wonderful.
Ran into issues during the test with blood flow, she was extremely patient and helpful.
Best blood draw experience I've ever had.
February 26, 2026
Unprompted review
So simple and quick!
Marija made this so easy to do! I was a little intimidated when I first received the kit but she made it so easy and quick. Absolutely everything you needed (down to the pen to complete the identification card) was included in the kit. Very excited to get my results!
February 26, 2026
Unprompted review
Very clear and very kind communication
Very clear and very kind communication
February 26, 2026
Unprompted review
Billie was knowledgable and patient…
Billie was knowledgable and patient through the whole collection process. It wasn't difficult but there were a lot of steps and without her guidance it might have taken significantly longer.
February 25, 2026
Unprompted review
I had trouble getting my kit registered…
I had trouble getting my kit registered and SiPhox was more than patient with helping get it done. I’m anxious to get my results.
February 23, 2026
Unprompted review
She was so friendly took her time to…
She was so friendly took her time to explain every step so thoughtfully that it really made me comfortable with the process. Was nervous and made the process so easy!!! ❤️❤️❤️❤️❤️
February 24, 2026
Unprompted review
The consultant did a fantastic job…
The consultant did a fantastic job walking me through the process
February 23, 2026
Unprompted review
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