I like the results presentation. On negative note, analysis took 4 days after lab receipt of specimen. Also did not test for LPa as they said there was not enough blood sample. I sent exactly as instr... See more
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SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
Contact info
111 Terrace Hall Avenue, 01803, Burlington, United States
- support@siphoxhealth.com
- siphoxhealth.com
Replied to 94% of negative reviews
Typically replies within 1 week
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Testing was super easy
Testing was super easy. It really doesn't hurt! I liked how detailed the results are and how it easily flagged numbers that were out of range. I also like the action plan it gives you - it gives you suggestions for what to do to fix the things that are off. I feel like I learned so much about my results. It gave me peace of mind about a lot of things and showed me what things I need to watch out for.
I’m glad I connected with pika
I’m glad I connected with pika. She took the time to explain everything thoroughly for me, especially the areas that I didn’t understand. She broke it down into my terms that I could understand and set up a great plan for me. Moving forward. Highly recommend her.
She was SUPER patient and helpful
She was SUPER patient and helpful. She was very descriptive in helping when I was trying to poke my finger (like specific to where I was supposed to). VERY helpful
Wonderful service
Emilija was fantastic. She was so friendly, she provided very clear instructions, and the whole experience was very helpful. Having her walk me through the process made everything much easier.
Lousy customer service!
I’m trying to return this kit for a refund, been at this for two days trying to register it with five failed attempts.no help or response from customer service. Don’t waste your money!
Maria made my experience easy and she…
Maria made my experience easy and she was friendly and easy to talk to! Thank you
Excellent and Insightful health coaching call
My health coaching experience was very insightful and helped me gain clarity on my blood test results and clear up any concerns I had regarding my results.
I was given lots of recommendations for improving my health and future test results and my action plan was very thorough and claw to understand. Looking forward to putting the plan into action to help improve some of my markers on my next text. Thank you
The kit is easy to process and ship…
The kit is easy to process and ship out, the person who explained my results answered all my questions.
Quick, easy, painless
This process is so great. The blood draw is quick and easy and my coach, Billie, was fabulous to work with while I went through the process the first time. I highly recommend this for anyone who wants a regular blood draw.
Kind of disappointed
Kind of disappointed, I though my estrogen and RBC would be measured and one of 3 primary reasons I wanted this service.
Una was great for my first session…
Una was great for my first session today. She was patient & explained everything thoroughly & made the process easy.
Billie was so helpful and did a great…
Billie was so helpful and did a great job leading me through the steps in a clear and concise way. It was an easy process!
Great experience
Very helpful very personable very patient just had an all-around good experience should be commended for a really making the person feel comfortable
I had a great experience with the live…
I had a great experience with the live phone support for my at-home blood draw. The representative was patient, clear, and very reassuring throughout the entire process. They walked me through each step, answered my questions, and made something that initially felt intimidating much easier and stress-free. I really appreciated their professionalism and support.
This is one of the most complete blood…
This is the most complete blood test I ever see in my life . I wish this company to expand over Europe as well . Way to go SiPox Health !!! Excellent company
This was a very concerning experience.
This was a very concerning experience.
After waiting several weeks for results, I received repeated emails asking customers to “please be patient.” Eventually I was informed that both of my samples had been accidentally destroyed — a cortisol test and an Ultimate test — even though they were collected on different days using different collection methods.
Having two separate samples lost or destroyed raises serious concerns about sample handling and internal quality control.
I was issued a full refund. The amount of time lost and the complete failure to process either sample made the experience extremely frustrating.
Until their processes and communication improve, I would avoid.

Reply from SiPhox Health
Great experience and timely responses
Great experience and timely responses. Ghidaa did a great job and was a pleasure to work with.
Having someone to monitor and walk us…
Having someone to monitor and walk us through the first drawing of blood was very reassuring and the lady did a superb job. The drawing process was easy and virtually painless. Siphox seemed to think of everything in the kit, including a pen to fill out the ID card.
Collection good, but lab time...
There are a ton of reviews about the collection process but very little about the wait time for results. Don't get me wrong, I was pleasantly surprised with the kit and ease of the collection process. Siphox also has a pretty good tracking system that allows you to follow the status of your kit. However, once you've done your collection and it gets to the lab, the updates get sparse and vague.
The last update I received was two business days ago telling me that my sample was currently being analyzed at the lab and I would hear from them soon. I suppose it was silly of me to think I would get results later that day, but the message kind of implied that. I guess it means within several days? Maybe clearer wording would have helped.
So far, my experience has been okay, but the updates on lab time are somewhat lacking. I'm still anxiously awaiting results.
Very Helpful for Successful Collection
Una Alispahić was very helpful with walking me through the steps to complete the collection. The tips and guidance she provided made it much easier for me to complete the collection.
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