I like the results presentation. On negative note, analysis took 4 days after lab receipt of specimen. Also did not test for LPa as they said there was not enough blood sample. I sent exactly as instr... See more
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SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.
Contact info
111 Terrace Hall Avenue, 01803, Burlington, United States
- support@siphoxhealth.com
- siphoxhealth.com
Replied to 94% of negative reviews
Typically replies within 1 week
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Expensive
Expensive, took too long to get the results and even though the entire process was done under the “live instructions” with one of their coaches they said not enough blood was received to process all the test I had paid for.

Reply from SiPhox Health
Pointless if they dont test what you ordered
Pro was the easy and painless process of collecting. Problem is they only tested half of the labs I ordered due to saying they didnt have enough plasma. I followed the instructions to a t and filled the capsule to the 2nd line as directed. I have tried reaching out to see why this was an issue with no response back.

Reply from SiPhox Health
Una was a great help
Una was a great help! She was patient and instructive every step of the way. She was quite knowledgeable about the blood collection process, and I was finally able to get enough blood for the sample, with her assistance!!
Customer service is very slow and then…
Customer service is very slow and then said I was at fault for placing the wrong order and refused to correct it. I asked for the change within an hour. Customer service replied several days later.

Reply from SiPhox Health
I like the at home testing and price
I like the at home testing and price. Was easy to do. Soo fa pretty good system. Directions were easy to follow. Cons, Couldn't see how much blood in test tube. Difficult for me so two of my tests failed with not enough blood. The blood comes out slow then faster then slow. Made me nervous, I was worried if I had enough or to much.
Doctor Tash. Thank you for telling me things on assessment. Here are things you need to know about me. 72 years age, I get an injection for cholesterol every six months. Very expensive. Statins cause me problems. This shot limits cholesterol in liver. Only started last Sept 2025. That BMI is not correct. I work out 6 days a week. Cardio rucking and HITT biking, and weight training. 1 hour 10 min, weight training and 45 min cardio with 40 pound ruck. I eat very clean, 2144 calories,215.8 protein, Carbs 192.3, Fat 59.2 a day. I take 2 tablets Clinical Glutathione a day under tongue. Vitamin B complex, probiotics, vita C, and fish oil, Mens sport multvitamin, Magnesium, DHEA. I am following this process very close. So that day I was sick when I did blood test. I just had a intense cardio workout. I had no vitamins or food for over 16 hours. My blood pressure has been low. I use Dexcom patch( Stelo) to watch my glucose and what happens when I eat foods. I still work. Sheetrock, mudding and taping. So Doctor Tash you know me better now. My body fat decreasing and gaining lean muscle. I am not stressed at all. Help me to understand your assessment. Not sure where it is, sorry. I think my biological age is very wrong. Should be down in low 60's....Please help me. Thank you Doctor Tash!!
Expectations
Expectations: Be prompt, reply when a question is asked, advise if there is a delay and the reason.
Results: They picked up my blood work from the post office on 1/8, but did not list it as received until the 1/13. I called, no one answered. Left message, no one returned my call. Sent message through their website text message and all I got was an answer from the AI BOT.
Totally dissatisfied due to lack of communication.
My subscription is set to renew on 1/28 and I will not be renewing.
I’m not sure they are even in business since no one answered or called me back. Be careful……

Reply from SiPhox Health
I like the results presentation
I like the results presentation. On negative note, analysis took 4 days after lab receipt of specimen. Also did not test for LPa as they said there was not enough blood sample. I sent exactly as instructed. LPa was one indicator I wanted the most, so disappointed.
Bad experience
First, the website had the markers included with each test listed incorrectly. When I received my test kit I saw certain markers I needed were not included in the test I selected even though the website said otherwise.
After working through that, with support, they sent me a replacement kit which took over 2 weeks to receive.
Once I sent in my test, they only were able to give me a partial result due to “not enough blood”. I did my sample collection with their live video consult and filled the tube as instructed. They offered nothing to make that right until I reached out and then offered $20 refund which isn’t enough for a service that wasn’t provided.
It also took over a week from when I sent the sample back to get results.

Reply from SiPhox Health
Pika was fantastic! Siphox Health will be my go-to for years to come!!
Pika was fantastic. She explained the results like nobody ever has - terms that I could understand and she didn't great job correlating my lifestyle with my biomarkers... exactly what I have been looking for. This is probably the 10th "longevity" type service provider I have used...by far the best experience and I plan to stay with you guys for my journey.
Pros and Cons
I gave this experience 4 stars because there were a lot of great things AND a lot of not so great things. First, the price— it’s a great price for what you get! I was so impressed by how many things this test covers with such little blood. They did have me send 2 vials in and although they covered a lot, they did come up short on a few important things, like my ferritin and thyroid test (the two things i wanted the most). the email said they did not have enough blood and then offered me $20 off my
next test. I felt pretty disappointed about that.
The test itself has very thorough instructions- I was impressed by the package and easy to follow guide. The test itself left an awful bruise and marks on both my arms that are still pretty nasty a week later. The blood came out fast, much faster than I expected so you gotta move quickly!
Another odd thing— they sent a fedex bag that was too small so I couldn’t fit my kit in the bag. the fedex store gave me such a hassle and insisted i pay extra shipping. That was a pain!
The results were posted in 3 days, this really impressed me. However, here is the weird thing I ordered two different kits. And some had overlapping results (but they didn’t match up, different vitamin D levels, and so on). They weren’t off by much but it was still very strange that they got different results from the same blood! Very weird.
Also, if you have any questions don’t expect to get any responses from emails. I’ve emailed the company multiple times and have only been replied to once. I don’t know if they are just slammed and don’t have enough folks working (for the price, I imagine it’s hard to pay enough support). But this part was frustrating for me because it’s hard to get any answers.
With all that said, I plan to retest in 3-6 months and see if I’ll have a different experience. I was happy with what I received, but it did miss some key things for me. So hopefully next try will go better!

Reply from SiPhox Health
Accurate results, fast turnaround, with minor onboarding confusion
I had a really positive experience with SiPhox Health overall, and my results closely aligned with recent in-lab blood work I’ve had done, which gave me a lot of confidence in the accuracy and usefulness of the testing.
My first kit did take a little longer than expected to ship, but I appreciated that I was only charged for the kit I actually received — there were no duplicate or premature charges. Once I collected and sent in my sample, the turnaround time was impressively fast. I collected my sample on January 12th and received my results within 5–7 business days (actually before the end of that same week) like they stated I would.
The at-home collection process itself was straightforward, and the app experience was clean, intuitive, and easy to understand once everything was completed. I especially appreciated how clearly the results were presented and how helpful it was to see trends and context around the markers tested.
The only area where I experienced some confusion was during initial registration. The materials referenced a “call,” which I interpreted as a one-on-one or telehealth-style walkthrough. In reality, this was an online guided walkthrough using the same pages and visuals found in the kit, along with a short video. I also didn’t realize that sample collection was expected to happen at the same time as registration/walkthrough, which caused me to delay collection unintentionally.
That said, once I understood the process, everything went smoothly, and I was genuinely impressed with the overall quality, clarity, and results. With slightly clearer upfront language around registration and timing expectations, the experience would be nearly seamless. I would absolutely recommend SiPhox to anyone looking for convenient, at-home health tracking backed by real lab testing.
As someone who values data accuracy and clear processes, I appreciated the transparency of the results and the overall testing workflow.
Frustrating
Frustrating. Lab kit was delayed by weeks and by the time I got the first one they were sending a second

Reply from SiPhox Health
The woman who helped me was great
The woman who helped me was great! Explained everything really well
I love the convenience but wish for better instructions
I love the convenience of doing bloodwork from home. I do feel like there was a lack of proper instructions. The first time I went to get my bloodwork done I didn't realize I needed to stop supplements 24 hours prior to my blood draw. I even asked the chat bot on the site about it and it just said 12 hour fast. So I had to find another time I could do it...first available time to do it with a live call is at 7am in the morning which for me is a time when I'm working but I found a date that worked and the experience was better than I expected. The easy draw that goes in your upper arm was painless and I felt comfortable having the phlebotomist there with me on the live call to make sure I did everything correctly.
the person i spoke to was perfect and…
the person i spoke to was perfect and great.
Stefanija was clear and concise
Stefanija was clear and concise, and knew what she was doing. A rocky start was salvaged once I connected with Stefanija.
Horrible customer service when there is…
Horrible customer service when there is an issue.

Reply from SiPhox Health
Great precise instructions very patient…
Great precise instructions very patient and understanding. I was able to understand clearly what was being said and everything was explained in detail.
A great experience!!
My consultant was very kind and instructive!
My consultant, Stefanija, was very kind, supportive and instructive. She was specific in her directions, easy to understand, and walked me through each step of the process. I’m very grateful for her help!
Very helpful!
Stefanija was very patient and helpful with my collection. Thank you!
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