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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the staff's friendly nature and the quick, efficient resolution of issues by the support team. Reviewers often highlight the reliable performance of the hosting service and the expertise demonstrated by the support staff. However, a significant number of people were dissatisfied with the website's functionality, experiencing frequent downtime and instability. Many also reported extremely poor response times from customer service across various channels, with tickets often going unanswered for days or weeks, and some customers reported significant technical problems.

What people talk about most

Service

Users describe ambiguous interactions with service. Many reviewers express significant dissatisfaction,... See more

Website

Customers consistently note negative experiences with website performance. Many reviewers report frequent and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Response time

Reviewers highlight negative aspects of response time, with many expressing dissatisfaction with the slow and... See more

Staff

People report positive experiences with staff. Many customers praise the team as great, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.1

Average

TrustScore 3 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Very Bad Hosting enka support system…

Very Bad Hosting enka support system bahut hi kharab hai ense live chat me kuchh bhi puchho jo problem ati hai sirf enka ek hi jawab hota hai ticket bharo aur waha pe reply bahut samay baad ata hai

mera recomention yehi rahega ki koi organic site enki hosting pe mat karna nhi to kab site band rahegi apko pata hi nhi lagega aur apki site puri tarh se band baja denge ye log

yadi aap social traffic se kar rahe ho to lene ke bare me soch dsakte ho lakin hosting apko bahut pareshan kar degi

me 2 sal se use kar rha hu pahle teligram pe support diya karte the vo achha tha jab bhi reply ata turant notification aa jata tha lakin ab enke support system me kab reply ayega apko pata hi nhi chalega

me to enki hosting se apni sitye ko hata liya hai

lakin enki thodi tarif bhi kar deta hu ye kam paise me jyada traffic ko jhel lete hai

lakin site kab band rahegi vo koi bharosa nhi hai mahine me 3-4 bar to pakka hai usase kae guna apka revanue me loss ho jayega aur site ki band baja denge

baki apke hosting ko average man sakta hu lakin support system ko aur bahatar karde to jyada achha rahega

aur jo live chat me banda bhaitha rahata hai usko bhi kucch gyan ho jaye to jyada achha rahega vo pura bewkuf inshan hai chhoti si problem ka ticket bharwata hai

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

I have been using SiteCountry for…

I have been using SiteCountry for hosting, but recently, my hosting panel stopped working even though my hosting is still active. The issue? They let the panel license expire! This is completely unacceptable.

The worst part is their support team—no timely response, no resolution, and it feels like they just don’t care. A hosting provider should ensure smooth operations for their customers, but SiteCountry has failed terribly in that regard.

If you're looking for reliable hosting with good support, I do not recommend SiteCountry. Their lack of responsibility and poor customer service has caused unnecessary trouble.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bhai manoge nahi aap

Bhai manoge nahi aap
Sabse best service hai es company ki
Mind blowing yar I love u site country
Aur meri jab bhi koi problem ho turant solve hoti hai aur sabse achi bat a hai ki hamara hosting terminet hone se pele worn karke hai taki am thik kar sake amari site main kuch dikkat ya fir copyright issue ho to aur kya bolu yar buy karo best hai mera khud ka experience hai 3 year se

March 1, 2024
Unprompted review

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