First experience with sixstarcruises and I would certainly use them again. Elizabeth was excellent, talked through our options, nothing was too much bother and explained everything thoroughly. She mad... See more
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Review summary
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Reviews shaping this summary
I have booked a lot of cruises with lots of different companies but in the last few years have been so pleased with six star I will not go anywhere else and Elizabeth Wright is amazing she is the... See more
Company replied
This will be our 5th cruise with RSSC. It is the first time that we have booked with 6Star Cruises. It was an excellent decision. Ms Mallon was our contact and in every way she was exceptional. I have... See more
Company replied
Rebecca Rimmer found us our ideal cruise Sge packaged it with care and thoughtfulness. Would definitely recommend Six Star Cruises. Rebecca helped us with every detail. Can't wait to sail.... See more
Company replied
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Returning to use Rebecca
We have just returned to use Rebecca at Six Star again .She always gives a truely wonderful service.
Fully satisfied and would certainly highly recommend.
November 17, 2025
Unprompted review
Reply from Sixstarcruises
Dear Jonathan
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Cruise plus land holiday in Canada/USA
This is the first time we have used Six Star Cruises and we were very impressed with their efficiency and recommendations. Elizabeth Wright was our Agent and she was so helpful - always on the end of the phone to advise and help. It was a fabulous programme put together by Six Star. We will definitely be using them again.
October 15, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for sharing your experience. We are very happy to hear that your first time booking with Six Star Cruises was such a positive one. Elizabeth will be thrilled to know her support and advice made the process smooth and enjoyable for you. we truly appreciate your kind words about our efficiency and recommendations.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer relations
Cruise Booking
Just completed the process of booking a cruise with the expert assistance of Lisa Paterson. She was extremely helpful and knowledgable and I’ll be contacting her again for any future bookings.
November 17, 2025
Unprompted review
Reply from Sixstarcruises
Dear Robert
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Excellent professional service from…
Excellent professional service from start to finish from cruise concierge Lisa Paterson at Six Star Cruises
November 16, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your feedback and 5 star review!
We are delighted to hear that Lisa provided excellent professional service throughout your journey with us.
Rest assured your feedback will be forwarded to Lisa and her manager and will be very much appreciated.
Thank you once again,
Kind Regards
Customer Relations.
I was lucky enough to speak to Lisa…
I was lucky enough to speak to Lisa Paterson. She helped me to book a cruise to Antartica . Absolutely fantastic service . Lisa is friendly, helpful and very efficient. She replied to my emails promptly and was able to answer all my queries . Couldn’t have been a smoother process .
100% satisfied customer .
November 14, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you received a fantastic service from Lisa.
Rest assured your kind review will be passed onto Lisa and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Great service
We have recently booked a couple of cruises, with Elizabeth Wright being our cruise concierge. She has been amazingly patient and helpful with all my perusings and questions. We have used Six Star for years and always found them to be efficient and helpful. However, this most recent experience has been the best, thanks to Elizabeth. She really does go above and beyond. An absolute star.
November 6, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you for your 5-star review!
We are delighted to hear that Elizabeth made your booking experience exceptional. She truly is dedicated to providing the best service, and your kind words will mean a lot to her.
We appreciate your continued trust in Six Star Cruises and look forward to helping you plan many more unforgettable journeys.
Thank you once again.
Kind Regards
Customer Relations.
Wonderful experience
This is the first time we have booked through six star cruises and it has been a great experience. Erin has been wonderful, very professional, always quick to respond to any questions we have had and also proactive with supply of information to us. Special thanks to her for forwarding my request to Regent for a special beer to be available on board for my husband (fingers crossed they can do this for us).
Will definitely use six star cruises again.
November 10, 2025
Unprompted review
Reply from Sixstarcruises
Dear Elaine
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Rebecca is an excellent specialist…
Rebecca is an excellent specialist /advisor - always very helpful and a credit to the company -'sixstarcruises'. I would highly recommend.
November 10, 2025
Unprompted review
Reply from Sixstarcruises
Dear Carole
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
118 is my first go to
Have used 118 many times. Agents very helpful with a good knowledge. Laura Wing always goes out of her way to find the best.
November 6, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
Thank you for your continued loyalty to Cruise118 and SixStarCruises. We are very pleased to hear that our team has consistently provided helpful service and expert advice. A special thank you for highlighting Laura Wing, her dedication to finding the very best options truly sets her apart.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Booking a holiday is always a joy with Elizabeth
Booking a holiday is always a joy and Elizabeth’s knowledge makes the whole process very simple
November 4, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are so pleased to hear that booking your holiday was such a joyful experience and that Elizabeth’s expertise made everything feel effortless. Her deep knowledge and friendly approach are exactly what we aim to deliver with every booking.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Sixstarcruises
I was so impressed with our Specialist Travel Concierge, Elizabeth, when I contacted Sixstarcruises last Friday to book a cruise/hotel holiday. I could sense from our conversation that she knew her job inside out and, while she dealt with me in a very professional manner, she was also very easy to talk to and spent a lot of time looking at all the options to put our holiday package together for us.
We have used Cruise 118 in the past but this was our first time of using Sixstarcruises, which a frequent cruise traveller had recommended, and it certainly won't be the last.
I very much appreciate all the time and trouble Elizabeth took with me and, if this is the standard of all your Specialist travel Concierges, I will definitely also recommend the company to friends and family.
October 31, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are delighted to hear how impressed you were with Elizabeth’s service. Her professionalism, attention to detail, and friendly approach truly embody the high standards we strive for at SixStarCruises. It’s great to know she made your first experience with us so memorable, and we are thrilled to welcome you as a new guest. Your recommendation means a great deal to us.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Rebecca has been extremely helpful…
Rebecca has been extremely helpful helping my friends, my wife and I select our cruise. We normally sail with Regent, but we thought we would try Silversea for a change.
September 2, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are happy to hear that Rebecca was able to assist you, your wife, and your friends in selecting the perfect cruise. It's always exciting to explore something new, and we're thrilled you've chosen to try Silversea after your experiences with Regent. Rebecca will be so pleased to know she helped make the transition smooth and enjoyable.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
First Time Experience
This is the first time we have booked with Six Star Cruises and we have been impressed by the way Rebecca Rimmer handled our requirements. It was not a straightforward booking with a fair bit of chopping and changing but nothing was too much trouble for Rebecca. She listened to what we wanted and made the booking in a most professional manner. Thank you
November 5, 2025
Unprompted review
Reply from Sixstarcruises
Dear Mr Twine
Thank you for your kind review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Rebecca has handled your requirements impressively and nothing was too much trouble.
Rest assured your review will be passed onto Rebecca and her manager.
We really do value your business and are working hard to earn your continued patronage.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Erin Madine from Six Star Cruises
Erin Madine from Six Star Cruises
Is excellent. Always friendly, efficient and so helpful
October 14, 2025
Unprompted review
Reply from Sixstarcruises
Dear Valued Guest,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Erin provided such friendly, efficient, and helpful service. We’ll make sure Erin sees your kind words.
Thank you once again.
Kind Regards
Customer Relations.
Positive, professional and cheerful service.
Our contact/concierge at Six Star Cruises (Lisa Patterson) always provides us with a positive, professional and cheerful service. A terrific ambassador for your company.
November 2, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you so much for your feedback regarding Lisa Paterson. We are very happy to hear that she continues to provide you with such a positive, professional, and cheerful service she truly is a terrific ambassador for Six Star Cruises.
We will make sure your comments are shared with Lisa.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Brilliant Service
What a pleasurable booking experience today with Lisa Paterson! First dealings with Six Star Cruises and I have to say that Lisa exceeded all expectations in terms of knowledge and standard of service. Thank you.
October 30, 2025
Unprompted review
Reply from Sixstarcruises
Dear Paul
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
First class service
Great personal service from Rebecca Rimmer.
From initial inquiry to final booking with all questions answered and flight upgrade sorted within 2 hours.
Superb service
October 29, 2025
Unprompted review
Reply from Sixstarcruises
Dear Geoff
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
We have just returned from a wonderful…
We have just returned from a wonderful Mediterranean cruise that we booked through Rebecca. Rebecca was efficient and dealt promptly and responsively with the very few problems that we encountered.
October 29, 2025
Unprompted review
Reply from Sixstarcruises
Dear Guest
Thank you for your review,
We are happy to hear that you had a wonderful Mediterranean cruise and that Rebecca was able to support you efficiently throughout your journey. It's always our goal to ensure everything runs smoothly, and we are so pleased any issues were handled promptly. We truly appreciate you choosing to book with us and hope to assist you again with your next adventure.
Once again thank you kindly for your review it is very much appreciated.
Kind Regards
Customer Relations
Rebecca was very helpful.
Rebecca was very helpful and knowledgeable.
October 27, 2025
Unprompted review
Reply from Sixstarcruises
Dear Christopher
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
Six star from the start!!
I have just embarked on the booking process with Sixstar of a Silversea cruise in Sept 2027 to celebrate my Wife's 70th Birthday. Thus far, my experience has been outstanding thanks to the dialogue with our personal concierge Erin, whose telephone and email communications have been extremely informative and efficient. Erin has a great sense of humour and has answered all my questions without any hint of a "hard sell." As such, 20 months ahead of "sail away" we are already enjoying a six star experience
October 23, 2025
Unprompted review
Reply from Sixstarcruises
Dear Mr Stephens
Thank you for your 5 star review,
Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently.
Once again thank you for your review it is very much appreciated.
Kind Regards
Customer Relations
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