SIXT Danmark Reviews 1,111

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Very good experience at the CPH office, thanks to Mira. It would be great if Sixt can find out about the corporate agreements and how the rules are communicated to corporate employees living in DK so... See more

Company replied

Rated 3 out of 5 stars

Minute stone chip found on wheel rim after drop off. Customer signs for complete liability of everything. Charged 1800 DK to repair, left to prove it wasnt there when we hired. This was later refunded... See more

Company replied

Rated 1 out of 5 stars

0 stars! They lure you with a low price, but after a few weeks you get charged all kinds of fines and made-up rates. 300 euros damage costs, non-existing border costs, a 53 euro supplement when you ar... See more

Company replied

Rated 1 out of 5 stars

Booked a premium stationwagon (listed on Sixt's web site as BMW 5, Audi A6, or Volvo V90) several months in advance. When I showed up at the CPH airport, no such car was available and I was downgraded... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

SIXT Danmark tilbyder skræddersyede mobilitetsløsninger til både privat og erhverv. Sixt står ved sit motto om altid at tilbyde førsteklasses biludlejning til overkommelige priser på alle vores udlejningssteder. Vi har alt fra stationcars og cabriolet til varevogne og limousineservice. Vi glæder os til at byde dig velkommen på en af vores mange danske stationer.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing service

Amazing service,
I rented a car in Billund, they gave me a bigger car at the same price when they knew I was carrying big luggages. Always kind and smiling employees, very appreciable

September 5, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Gianfranco

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Great Customer service

September 2, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Cliente

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional handover of the car to me. None of the hard sell insurance like you get in Spain and Portugal. Felt very personal.

September 1, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Lene

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Hurra for Sixt Billund!

We have an amazing experience with Sixt Billund. They resolve us a mistake i made with the booking, the personnel was really helpful and friendly, they gave us an amazing new car and the process for returning it was incredible fast!

August 31, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Marina

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Extraordinary experience

The attention received was extraordinary. The professional who attended us was friendly, clear and answered all our questions. We got a larger car than booked, perhaps because of the intention to travel around Denmark and Sweden for 10 days. Thank you very much, the car was magnificent, highly ecological and powerful (hybrid), with a brilliant traffic navigator.

August 31, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Karl

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Perfect car and professional service

We rented a car downtown in Copenhagen in August. Very fast pick-up, a brand-new car and a super-easy drop-off.

I was pleased by the very professional staff, who also proposed buying the bridge pass with the rent, simplifying our trip.

Thanks!

August 31, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Luigi

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Copenhagen - 2 weeks vacation

Rented a car at Copenhagen Airport for 2 weeks vacation. SIXT were good value, easy t deal with and returning car was fast & efficient. I have used SIXT several times and are my preferred choice these days.

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear David

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 4 out of 5 stars

All perfect but no return report yet

All perfect, the car withdrawal, the car itself, the car return (self made, none was there, but instructions were clear). The only issue is that after three weeks I've not received any return status confirmation email/document. Was the car ok? Confirmation that the tank was full? ....what should I expect?

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mike

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Good experience

The new car was delivered promptly and I received all the necessary information, including the bridge crossing to Copenhagen. I recommend that you get a pass from the office. The equipment of the vehicle is above average, including navigation, for which I did not pay extra.

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Roman

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Love thw process to check in at the…

Love thw process to check in at the counter. You take a ticket then wait for your number to be called. I wish all car rental counters do the same rather than standing in line for a long time when it's ruch hour.

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Rodrigo

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 4 out of 5 stars

Good car rental experience with BEV

It was a good experience and I am satisfied with it. Check in was quick (in busy hour) and clerks very friendly and helpful. Car was better than expected. Also, Sixt is the only one apparently to have and push BEV in they range. Check out worked well aswell. Only minor thing is that the car rental park is pitch dark in the evening and you have to trust the report sheet until the day after. But I had no issues.

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Andreas

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Everyone provided professional and…

Everyone provided professional and quick service and the vehicles were very clean.

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mark

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

hassle free, great value

fuss free pick up and return, clean and top quality car, no complaints!

August 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Ben

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

I made the mistake to book a mini…

I made the mistake to book a mini leasing car with this company and thereby they kept my credit card information. Suddenly they just withdrew an enormous amount from my card after I had terminated my mini lease agreement. Just don't bother to do anything with this company they are crooks. How I properly have to struggle to get my money back, and will have to show up in the office and shout at them.

August 5, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Christian

Thank you for your review.

I have just checked the reservation number mentioned and I cant see any charges since may 2022 and there isnt any unusual charges, so can you please specify what charges you disagree with.
Please feel free to contact me directly at jdl@sixt.dk.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

When a manager just don't care..

We had a really bad experience with the manager of Sixt in Copenhagen Airport.

We booked a car through economybookings.com who is a partner website with Sixt.
The manager didn't really want to help us at all because as she claimed "we are sorry but we can't help you because its a "third party" booking.."

We called the main office of Sixt and they were very helpful and service minded so this review is only for the service level at Copenhagen Airport.

Sorry Sixt Copenhagen Airport Office..you could have done much better!

Since then economybookings.com have refunded our money which is great service from them and the main office of Sixt.

August 5, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Peter

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We apologize for your experience at Copenhagen Airport, it does not sound like an experience matching our usual standards.

I will make sure to pass on your feedback to make sure we will prevent the same situation in the future.

Kind Regards
Janni
Sixt Denmark

Rated 1 out of 5 stars

Disrespectful

I had a car from Sixt for a month. Then I return and we all signed the car is in perfect condition and I got approval for it. Then after a month, they send me a bill to pay. I called them many times and email them 6 times already to know what is this about. No one responded to my email but keep sending me a. When I call someone say we will call you back but no one does.
Poor customer satisfaction.

August 3, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Mohammad

Thank you for your review.

I have checked your case and I can see that we havent send you an invoice for a damage, because correctly, you havent damaged the car.

The invoice we have send you is for the roadside assistance received, when your car was discharged.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Great car rental company

Great car rental company – I even received a free upgrade – a great hybrid car instead of a regular suv. I was travelling between Copenhagen and nearby places – it was a nice experience.

Just a little bit confusing is car return system (there is a double underground parking and key dropbox is somewhere not in a very obvious place (Kopenhagen centre)

August 2, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Andrzej

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Good experience

Car was new, delivery and return was ok.

August 1, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Lars

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

My experience hiring a car from Sixt in…

My experience hiring a car from Sixt in Esbjerg was good. Everything went smoothly, and the gentlemen in the office spoke great English. The car I got was excellent, and the price from Sixt was very competitive. I would definitely hire again from Sixt Denmark

July 30, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Porteous

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

Rated 5 out of 5 stars

Good service and clean car

I use Sixt around the world and must say I have never had any issues. The collection point at Denmark airport was no different. The lady who helped me was friendly, courteous and very helpful. It was the same when I dropped the car off. I will use them again.

July 28, 2022
Unprompted review
SIXT Danmark logo

Reply from SIXT Danmark

Dear Dean

Thank you for your review, we appreciate you taking your time to share your experience with Sixt Denmark.

We hope we will get the opportunity to rent a car for you another time.

Kind Regards
Janni
Sixt Denmark

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