SIXT España Reviews 

2,807
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

On the way to returning the car at Koln-Bonn we were trying to book the refuelling service but the App said we were not allowed although the delivery time still had not passed. Sixt has charged 240€ t... See more

Company replied

Rated 1 out of 5 stars

Very disappointing experience with Sixt. At drop-off, we were charged extra because they claimed the fuel tank was not 100% full, even though we had refueled at a gas station just 10 km before ret... See more

Company replied

Rated 5 out of 5 stars

When picking up the car in Turin, the entire process took no more than 3–5 minutes. When returning the car at Bergamo Airport, we didn’t even have to call for an agent — he came over himself despite t... See more

Company replied

Rated 5 out of 5 stars

Totally fair and reliable company. I have rented multiple times and all the cars were top notch with less than 20k km. Staff is very kind and all speak English. Deposit returns in just a few days. Eve... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Car Sharing Location
  4. Taxi Service
  5. Truck Rental Agency
  6. Van Rental Agency

Written by the company

👉 Visita nuestro Centro de ayuda en sixt.es/help-center o ponte en contacto con nosotros. ✅SIXT ofrece servicios de movilidad premium en más de 100 países en todo el mundo: Alquiler de coches y furgonetas, traslados con chófer y car sharing.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(2,807)

1,603 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good service

Very fast pick up time and service

February 2, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Great experience

January 31, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Car clean and new, staff kind and friendly

The car was clean and brand new, staff was kind and patient. Instructions for picking up very clear. Everything perfect, congrats.

February 2, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Kind regards

Rated 5 out of 5 stars

Very friendly and professional staff.

Very friendly and professional staff.
Changed to another car when found tyre problem.

January 25, 2026
Unprompted review
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Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Great value for money

Great value for money. While other companies are a bit cheaper, Sixt optimises for convenience and lack of worries. Nothing went bad and they were very accommodating. We did not feel at any point that we were being taken advantage of.

February 1, 2026
Unprompted review
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Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Good service

January 30, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Excellent in every way

Excellent in every way, quality of location, staff and vehicle.

February 1, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Gentili ed efficienti

February 1, 2026
Unprompted review
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Reply from SIXT España

Buongiorno,

siamo lieti di leggere il tuo commento e speriamo di poter contare nuovamente sulla tua fiducia.

Cordiali saluti

Rated 5 out of 5 stars

Great staff and service

Great staff who were very clear and approachable with my various questions.

January 24, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Great service and excellent cars

Great service and excellent cars

January 30, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Price competitive, service excellent

Price was competitive, my previous experience of SIXT in France and Australia helped me choose. Information was all correct, including minor bodywork scratches. Check-in easy and helpful. Hire car performed as expected and return was simple, and friendly. I had to amend return time but app is simple to use and the amendment was very quick. Recommended.

January 28, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Everything was perfectly organized from…

Everything was perfectly organized from start to finish. The car was in great condition, the process was smooth, and everything went exactly as promised.

Special thanks to Virginia for her help — she was incredibly kind, helpful, and professional. She made the whole experience even better.

Thank you very much, we would definitely rent from you again!

January 26, 2026
Unprompted review
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Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Rental Service

I gave this rating because the entire rental experience was smooth and very well handled. Both the person who assisted me at pickup and the one who helped me during the return were friendly, professional, and clear in their explanations. They walked me through the available options, explained the insurance details, and made sure I understood everything before proceeding. Their attitude and clarity made the process easy and stress‑free, which I really appreciated.

January 20, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

good working condition

good working condition

January 25, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 5 out of 5 stars

Professional customer service provided by a young man.

I received a better car than the one I had ordered, at the same price and with the same cost for full insurance. The service was reliable, friendly, and without any pushy sales tactics.
There was an issue because we couldn’t exit the parking lot. The advisor handled everything he could to help us get out. He was very helpful and professional. A young guy, but he delivers excellent quality service.

January 25, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

Thank you for your comments. We are glad to have met your expectations and hope to see you soon at our branches.

Best regards

Rated 1 out of 5 stars

i would not recommend SIXT

i would not recommend SIXT, at Fuerteventura Airport. Staff push at the desk to sell you insurance that you do not need. QR Code provided to show damage to vehicle your hiring will not work. On returning car receive 3 emails say the vehicle had been damaged. On returning to the vehicle as had not pass security no new damage was seen, This was also confirmed by the SIXT employee who was checking over the vehicle. i have submitted evidence of the damage to the vehicle on the day of collection, still waiting for a responce
Do not use or trust them

January 23, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hi ,

We are really sorry to hear about the incidence you had with us.

Please send all the details to claims-es@sixt.com and we will check it again.

Best regards

Rated 1 out of 5 stars

I made a booking and it was accepted…

I made a booking and it was accepted fór picking up a car at 00:30 I pay on sixt own site. When I get to the airport no one is here there is a sign (be back at 05:00) all the money was in advance. There phone service agreed with me the booking was right. But the sixt department is never open at this time, no help , no refund was provided.
Thanks a lot.

January 23, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hi ,

First of all, we want to say sorry for the incidence you had renting with us.

Please send us all the details to service@sixt.es and we will check it again.

Best regards

Rated 5 out of 5 stars

very good service

very good service, great car and quick return and deposit refund, thanks 1

January 20, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

Rated 5 out of 5 stars

Fast service, with first class customer service

The customer service representative Angel was brilliant from start to finish.

He inspired confidence and was a pleasure to deal with, a real gentleman.

Went above and beyond to help.

January 17, 2026
Unprompted review
SIXT España logo

Reply from SIXT España

Hello,

We are delighted to read your comment and hope to earn your trust again.

Best regards

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