SIXT Ireland Reviews 

844
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and efficient service, making interactions pleasant and smooth. The pick-up and drop-off processes are frequently highlighted as fast, professional, and hassle-free. Many people also appreciate receiving cars in good condition, contributing to a positive overall rental experience. However, some people were dissatisfied with the product, reporting vehicles that were not roadworthy due to bald tires or cars in poor condition. Additionally, a few customers mentioned issues with unexpected price changes upon pickup, high charges for tire punctures, or delays in deposit release.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting efficient and friendly staff who... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

People report ambiguous experiences with the product, with many reviewers praising the cars as fantastic, in... See more

Price

Customers had ambiguous experiences with price, with many reporting unexpected and high charges, such as a... See more

Location

Consumers find location to be ambiguous, with some reporting smooth experiences at Dublin Airport and city... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very friendly and helpful staff at their Dublin city centre office. The pickup and drop off process went quite smooth and communication was good at all times. I had a flat tyre during my trip in Irela... See more

Rated 5 out of 5 stars

Just a fantastic experience with the staff at the Sixt desk, nothing is too much trouble with Elaine Ritchie eion and Pete who makes sure you get the car you require and at an affordable price over th... See more

Rated 5 out of 5 stars

Would just like to review the Cork airport Sixt staff and service that is Sixt Cork airport. With Pete and Ritchie, Elaine and Eion, the service, assistance and responsive staff that make you feel so... See more

Rated 5 out of 5 stars

We had a wonderful experience with SIXT car hire at Dublin Airport in December. Jadelle gave us a complimentary upgrade when she seen the amount of luggage we had. She was so efficient, friendly and... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

For support, please visit our Help Centre: sixt.com/help-center or contact us via email: CS@sixt.ie. Welcome to SIXT car rental Ireland. We offer premium car rental at affordable rates, worldwide. Drive first class. Pay Economy. Premium vehicles without premium prices. We have over 222,000 rental vehicles globally in our fleet, which hosts models from some of the best car manufacturers in the world, including German favourites such as BMW, Mercedes, Audi and more.


Contact info

4.1

Great

TrustScore 4 out of 5

844 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(844)

339 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service experience

we were welcomed with a smile and most efficiently guided thru the rental e-paperwork for our 5-days SUV booking. Car was available as booked, prompt, in fine condition and clean. no issues with the car while travelling. return process was equally fast and friendly.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from booking to…

Great experience from booking to interaction with Ed at Dublin Airport. I got an upgrade above the Van I needed which was great. I managed to use the Van
in less time than I needed it, I dropped it back and then I got money back, which was not expected. Great job from Sixt. Thanks

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Dublin Airport PickUp and Return

I recently had a long weekend in Ireland to see family. The service from Sixt at Dublin airport was superb from start to finish, particularly Leonardo. We got a great car and every detail was covered. I will be hiring my car from Sixt going forward. Thanks all.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a great experience with Sixt - our pick up at St. Stephens Green was fast, the vehicle was as expected, and drop off at the airport went smoothly as well. I would definitely recommend Sixt to anyone renting a vehicle in Dublin. As an American, we were able to easily request an automatic transmission and the cars have helpful hints in them to remind you stay on the left side of the road.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Not good, basically terrible

SIXT informed me at despatch that we were to get an upgrade. The car we got definitely was not an upgrade = a downgrade. Essentially a profit making scam. We were given a terrible car. Certainly not similar. We would never have booked with SixT had we known the car they would ultimately dump us with. Our problem apparently . Was the only bad thing on an otherwise good holiday. Will do everything we can to keep alerting people of this scam company.

September 20, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hello, thank you for your feedback. We're sorry to hear that you were dissatisfied with your vehicle. Please note that the car provided was a 2025 model and an upgrade was also offered during your rental when you expressed dissatisfaction, at no additional charge. While we strive to meet our customers' preferences, we are unable to guarantee specific vehicle models.

Rated 5 out of 5 stars

Spot On Service SIXT

Great rental experience with SIXT Ireland - the staff are ‘on point’: welcoming, friendly and helpful.

The car option of a smaller VW Polo was ideal for travelling around Ireland - right size and power for negotiating the smaller local roadways.

Return to Dublin Airport was also seamless and exceptionally fast. Thanks SIXT - and I’d definitely use your services in the future.

October 12, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Mark, thank you for your feedback. Looking forward to welcoming you back in the future.

Rated 1 out of 5 stars

I know i asked for extra insurance at the desk…

I asked for extra insurance at the desk when I checked out the car at Sixt at Dublin airport and handed over my credit card. i did this for 2 reasons. I was nervous about driving on the left hand side of the road and my dear friend wanted to be the extra driver to "practice". And she ran into a curb and damage the hubcap and the trim on the lower part of the left hand side of the car . But I was so relieved because I knew I had gotten the extra insurance. And a tiny stone hit the windshield right behind the rear view mirror and caused a tiny ding. Well , it cost me $1700 and many emails back and forth with Sixt who claimed that I did not ask for the extra insurance. i looked for my invoice in the email and could not find it. I know that the paper they handed me when I rented the car was extremely minimal. The people were super friendly and helpful and I trusted them. If you're reading this review just remember to get a copy of your invoice when you rent the car and make sure that it says you have insurance for tire and windshield damage if you want it when you're driving in Ireland.

August 26, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Elizabeth. Thank you for your feedback. We've requested some additional details from you via Trustpilot so we can properly investigate your concerns. Alternatively, feel free to email us at CS@sixt.ie, and we'll be happy to look into it further.

Rated 2 out of 5 stars

Decent, but careful with debit card

Overall, everything went well with the rental during the period. However it was after that they failed, a security deposit and the toll fee were not refunded after 3 weeks and failure to respond to emails asking has left a bad opinion of them. Avoid if you only have a debit card.

September 18, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Desmond. Thank you for your feedback. We've requested some additional details from you via Trustpilot so we can properly investigate your concerns. Alternatively, feel free to email us at CS@sixt.ie, and we'll be happy to look into it further.

Rated 5 out of 5 stars

I regularly use Sixt as the experience…

I regularly use Sixt as the experience is always good. I recently picked up a car at Nice Airport from Mikal

October 8, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Des, thanks for your feedback! Looking forward to seeing you again soon!

Rated 5 out of 5 stars

The staff went above and beyond what…

The staff went above and beyond what was required, I arrived a day late for collection, obviously my car was gone, no issue with that, but Richard went out of his way to get me the type I wanted. He didn't have to do so as I was at fault.

October 2, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Patrick, thank you for your lovely feedback. We have passed on your feedback to Richard directly.

Rated 5 out of 5 stars

An actual decent car hire experience

Rarely do I have a good review for car hire companies but Sixt at Dublin was amazing the member of staff who helped us was Richard, polite, helpful and a pleasure to deal with, the whole thing was so easy even return my only gripe was the length of the walk to the car as I am disabled but I didn't ask for help if I did I am sure Richard would have had a solutio

October 3, 2025
Unprompted review
SIXT Ireland logo

Reply from SIXT Ireland

Hi Sandra, thank you for your feedback.

Rated 5 out of 5 stars

Excellent Experience!

Excellent Experience!
I had a fantastic experience renting a car with Sixt. The process was smooth and efficient from start to finish. The staff was friendly, professional, and very helpful. The car was in perfect condition — clean, comfortable, and exactly as described. Returning the vehicle was quick and hassle-free as well. Overall, a great experience that I can highly recommend. I’ll definitely rent from Sixt again!

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I always try to hire with Sixt when I travel. Have never had any issues and always walk away impressed with the customer service

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
“Excellent experience with Sixt! The booking process was smooth, the staff were professional and friendly, and the car was clean and in perfect condition. Quick pickup and hassle-free return — highly recommended!

October 5, 2025
Unprompted review

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