I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... See more
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See what reviewers are saying
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... See more
Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... See more
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... See more
Company details
Written by the company
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Contact info
Unit 75 Percy Business Park , B69 2RE, Oldbury , United Kingdom
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
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Great armchair!
Such good quality! Made with love.filled my living room with style and coolness! Great price

Reply from Six The Residence
Great service & quality
Ordering service was excellent and the item was delivered by hand a day after the order was placed! Thank you so much for such prompt and personal service. The item itself was also just as expected and beautifully finished.

Reply from Six The Residence
Fantastic boucle sofa
Fantastic boucle sofa. Simple delivery process and couriers very helpful.

Reply from Six The Residence
Absolutely satisfied with the purchase…
Absolutely satisfied with the purchase and amazing customer service (friendly too!) Their delivery was also satisfactory and came very quick after being dispatched, with a given email of the delivery time slot!

Reply from Six The Residence
Gorgeous chairs and amazing service
Gorgeous chairs and amazing service. Highly recommend

Reply from Six The Residence
Excellent quality and service
Super happy with my boucle chairs and the service provided by Six The Residence.
The quality of the chairs is excellent and they’re just as per the website. I’ll definitely order from this company again.

Reply from Six The Residence
I am an interior designer and the 2…
I am an interior designer and the 2 kangourou chairs are looking really good in my current project!
I can wait to use six the residence again. Good customer service too.
Sandrine

Reply from Six The Residence
Unmatched!!
The whole ordering process with Six The Residence was impeccable. Delivery time was 4 days and so much faster than I was expecting (especially for furniture). Their team kept me up to date every step of the way and their in house delivery team was so helpful. The quality of the chair is absolutely unmatched and it looks stunning in my home.
Thank you for everything, would definitely recommend and will 100% be placing more orders in the future.

Reply from Six The Residence
Stunning!
Stunning chair, beautifully made. Great communication from the company who were very helpful arranging a weekend delivery for me.

Reply from Six The Residence
Love our chair
Love our chair! Even more beautifully crafted than the photos. Prompt delivery and great customer service. Very happy!

Reply from Six The Residence
Beautiful furniture
Beautiful furniture! Great communication and updates from the customer service team regarding the delivery. The cane chair I ordered met all my expectations! I am in love with the natural materials used and the finish!

Reply from Six The Residence
Great product first off
Great product first off, extremely happy with my chairs, which are made to a high standard. But also the communication from the company was fantastic, and felt very personal. Will definitely shop here again. Thank you.

Reply from Six The Residence
Chair is really good
Chair is really good. It’s high quality and visual attractive. Pillow is also comfortable. Looks as advertised.
The shipping however was vague and delayed Thai was not a fault of the company but parcel2go they’re choice of courier.

Reply from Six The Residence
Really really great service!
Really really great service!! So easy to organise delivery, also my partner and I ordered two pieces that later went into sale, a quick email sent and they refunded the discount amount immediately!! I would absolutely order from Six again, so excited to get my beautiful new chairs

Reply from Six The Residence
The customer service is excellent
The customer service is excellent, specifically Charlie Mitchell.
Polite and professional communication.
The order was even better than imagined when it arrived!

Reply from Six The Residence

Reply from Six The Residence
Very happy
So happy with the chairs! Great communication throughout and a pleasant company to deal with.
Will definitely be ordering more chairs as I’m
Obsessed with them !!

Reply from Six The Residence

Reply from Six The Residence
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