Six The Residence  Reviews 

190
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I've placed orders with Six the Residence before and have always been impressed by their fast, reliable delivery — which is why this experience has been so disappointing. We ordered a pouffe for... See more

Rated 5 out of 5 stars

I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... See more

Rated 4 out of 5 stars

Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... See more

Rated 5 out of 5 stars

Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... See more

Company details

  1. Furniture Store

Written by the company

Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.


Contact info

3.9

Great

TrustScore 4 out of 5

190 reviews

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3.9

All reviews

(190)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Great armchair!

Such good quality! Made with love.filled my living room with style and coolness! Great price

March 27, 2021
Unprompted review
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Reply from Six The Residence

Thank you Susan, we are glad that you love the chair!

Rated 5 out of 5 stars

Great service & quality

Ordering service was excellent and the item was delivered by hand a day after the order was placed! Thank you so much for such prompt and personal service. The item itself was also just as expected and beautifully finished.

March 26, 2021
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Reply from Six The Residence

Thank you Graham for shopping with us and for the lovely review!

Rated 5 out of 5 stars

Fantastic boucle sofa

Fantastic boucle sofa. Simple delivery process and couriers very helpful.

March 19, 2021
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Reply from Six The Residence

Hi Lynsey, thank you for the lovely review about us!

Rated 5 out of 5 stars

Excellent

Excellent, flexible and friendly service

March 12, 2021
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Reply from Six The Residence

Hi Lizzie, thank you for taking the time to leave a lovely review :)

Rated 5 out of 5 stars

Absolutely satisfied with the purchase…

Absolutely satisfied with the purchase and amazing customer service (friendly too!) Their delivery was also satisfactory and came very quick after being dispatched, with a given email of the delivery time slot!

March 11, 2021
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Reply from Six The Residence

Hi Cyrus, thank you for taking the time to leave a review about us on Trustpilot :)

Rated 5 out of 5 stars

Excellent quality and service

Super happy with my boucle chairs and the service provided by Six The Residence.

The quality of the chairs is excellent and they’re just as per the website. I’ll definitely order from this company again.

March 6, 2021
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Reply from Six The Residence

So glad that you are happy with the chairs Anna! Thank you for leaving a review

Rated 5 out of 5 stars

I am an interior designer and the 2…

I am an interior designer and the 2 kangourou chairs are looking really good in my current project!
I can wait to use six the residence again. Good customer service too.

Sandrine

March 1, 2021
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Reply from Six The Residence

Hi Sandrine, thank you for taking the time to leave a review. We are glad that the chairs are looking good in your project.

Rated 5 out of 5 stars

Unmatched!!

The whole ordering process with Six The Residence was impeccable. Delivery time was 4 days and so much faster than I was expecting (especially for furniture). Their team kept me up to date every step of the way and their in house delivery team was so helpful. The quality of the chair is absolutely unmatched and it looks stunning in my home.

Thank you for everything, would definitely recommend and will 100% be placing more orders in the future.

February 11, 2021
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Reply from Six The Residence

Thank you for taking the time to leave such a lovely review on Trustpilot! :)

Rated 5 out of 5 stars

Stunning!

Stunning chair, beautifully made. Great communication from the company who were very helpful arranging a weekend delivery for me.

January 29, 2021
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Reply from Six The Residence

Thank you for leaving a review about us Kiera, it is greatly appreciated!

Rated 5 out of 5 stars

Love our chair

Love our chair! Even more beautifully crafted than the photos. Prompt delivery and great customer service. Very happy!

January 24, 2021
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Reply from Six The Residence

Hi Emily, thank you so much for your lovely review!

Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture! Great communication and updates from the customer service team regarding the delivery. The cane chair I ordered met all my expectations! I am in love with the natural materials used and the finish!

January 22, 2021
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Reply from Six The Residence

Hi Agnieszka, thank you so much for leaving a review on our Trustpilot!

Rated 5 out of 5 stars

Great product first off

Great product first off, extremely happy with my chairs, which are made to a high standard. But also the communication from the company was fantastic, and felt very personal. Will definitely shop here again. Thank you.

January 22, 2021
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Reply from Six The Residence

Thank you for taking the time to leave this review about us Ciara!

Rated 4 out of 5 stars

Chair is really good

Chair is really good. It’s high quality and visual attractive. Pillow is also comfortable. Looks as advertised.

The shipping however was vague and delayed Thai was not a fault of the company but parcel2go they’re choice of courier.

January 21, 2021
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Reply from Six The Residence

Hi Saul, thank you for your review, we appreciate all feedback whether it is positive or not!

We will take your feedback on board regarding the courier service, and try and see how we can improve this for our customers in the future!

Rated 5 out of 5 stars

Really really great service!

Really really great service!! So easy to organise delivery, also my partner and I ordered two pieces that later went into sale, a quick email sent and they refunded the discount amount immediately!! I would absolutely order from Six again, so excited to get my beautiful new chairs

January 15, 2021
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Reply from Six The Residence

Thank you Lydia, it is really appreciated!

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent, specifically Charlie Mitchell.
Polite and professional communication.

The order was even better than imagined when it arrived!

January 15, 2021
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Reply from Six The Residence

Hi Emma, thank you so much for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

Very happy

So happy with the chairs! Great communication throughout and a pleasant company to deal with.
Will definitely be ordering more chairs as I’m
Obsessed with them !!

January 15, 2021
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Reply from Six The Residence

Hi Nicola, thank you so much for leaving a review, we really appreciate it!!

Rated 5 out of 5 stars

Beautiful chairs

Beautiful chairs, well made and solid materials.

January 4, 2021
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Reply from Six The Residence

Thank you so much for leaving a review about us, we are very thankful.

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