I've been shopping at Size for a few years, and have amassed a healthy collection of Adidas trainers in various colours. Have to give a shout out to Chiyo in the Birmingham branch, on ny latest vis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went into your Birmingham store to purchase a pair of adidas Mallorca. Served by someone in my opinion was more interested in taking to his mate rather than dealing with customers. Just left me standi... See more
Company replied
All of the younger gentlemen were very polite and kind … I’m not your usual customer at 62 an older lady. Callum is the young man who went above and beyond he listened carefully to my needs and asked... See more
Company replied
Great selection of products both online and in their physical stores. I visited their Birmingham store where I found some trainers unfortunately they didn't have them in my size but I managed to p... See more
Company replied
Company details
About size? - Birmingham
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
Unit 1, Caxton Gate, Cannon St, B2 5EP, Birmingham, United Kingdom
- 0121 227 4248
4.5
Excellent
38 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
summer was very kind and was great…
I went to size on Saturday and summer was very kind and was great customer service
May 30, 2026
Unprompted review
Reply from size? - Birmingham
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Thank you Chiyo
I've been shopping at Size for a few years, and have amassed a healthy collection of Adidas trainers in various colours.
Have to give a shout out to Chiyo in the Birmingham branch, on ny latest visits. Very attentive, professional and polite. No pressure, no hard sell, just excellent customer service
May 29, 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
Great service by Zack
Great service by Zack!
Very professional and helpful
May 30, 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Zach was great and helped me a lot
Zach was great and helped me a lot. Thank you very much great experience
May 25, 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Speed and clarity staff in shop
May 18, 2026
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Always enjoy shopping at Size
Always enjoy shopping at Size. Zach served me today but all the staff are spot on. Nothing too much trouble for any of them.
May 25, 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Very polite and knowledgeable
Very polite and knowledgeable. Got my order right
May 23, 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Callum helped me find pink Salomons
Callum helped me find pink Salomons, thanks for your help
May 22, 2026
Unprompted review
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Great experience with the size in…
Great experience with the size in Birmingham I will go there again
May 22, 2026
Unprompted review
Reply from size? - Birmingham
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Reply from size? - Birmingham
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
No phone number for store
No phone number for store. Ordered a pair of trainers. Needed to call store to check something. No number.
May 18, 2026
Reply from size? - Birmingham
Dear Syeda,
Thank you for taking the time to leave a review.
I apologise for any dissatisfaction you may have experienced with our service. We value your feedback and would like to assist you further. To provide us with more details about your concerns, I kindly request you to contact us via our web form.
You can access the web form by clicking on the following link: https://www.size.co.uk/customer-service/contact/
Once we receive your submission, we will promptly address your concerns and provide the necessary assistance.
Kind regards,
Farhan,
size? Online Reviews Team.
Reply from size? - Birmingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
All delivered on time and good job
December 11, 2025
Reply from size? - Birmingham
Hi,
Thank you for giving us a 5 star review.
We hope that each and every experience you have with us is as positive as this one.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
The lad who served me
The lad who served me. Was really nice. He was very helpful. A credit to the company.
April 23, 2026
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
Size matters...
Finding that the trainers I was looking for, were in sale & my sales associate helping me to order them in my size aswell & having them delivered to my home address was an extra bonus...5☆..
March 26, 2026
Reply from size? - Birmingham
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
The staff were very professional and…
The staff were very professional and polite. The shop display was well presented. I had to order my trainers in the store, and they arrived in 3 days.
March 26, 2026
Reply from size? - Birmingham
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Reply from size? - Birmingham
Hi,
Thank you for giving us a 5 star review.
We hope that each and every experience you have with us is as positive as this one.
Kind regards,
size? Customer Care Team
Great service and delivery
Staff very helpful, and trainers delivered in a couple of days.
March 25, 2026
Reply from size? - Birmingham
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.