Cas at the Bristol Size? shop was fantastic. He was incredibly helpful, went above and beyond to make sure I found exactly what I needed, and made the whole experience really easy and enjoyable. Nothi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The only slight moan I have is that I didn’t receive an email saying my trainers were ready to collect. Great service & variety.
Company replied
I tried three pairs of shoes of the same model and the size was different in all of them. I tried a pair of shoes in store and then I ordered online and the shoes are bigger even if they are the same... See more
Company replied
Popped into the size? Shop whilst in Bristol and was served by Theo. He went above and beyond and really knew his stuff. Great customer service and will definitely be going back.
Company replied
Company details
About size? - Bristol
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
98 / 100 Horsefair, BS1 3JS, Bristol, United Kingdom
- 0117 376 3239
4.7
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
shoes size
I tried three pairs of shoes of the same model and the size was different in all of them. I tried a pair of shoes in store and then I ordered online and the shoes are bigger even if they are the same size as the one in store.
January 14, 2026
Reply from size? - Bristol
Hi Ansp,
Thank you for taking the time to leave a review.
I am sorry to hear that there is an issue with the size of the product.
To return any unwanted item, use the link below:
https://www.size.co.uk/customer-service/returns/
I will pass your feedback to the relevant department for future improvements.
We hope that you continue to shop with us.
Regards,
Faiza,
size? Online Reviews Team.
Very helpful & friendly member of …
Very helpful & friendly member of staff - Jamie
January 24, 2026
Unprompted review
Reply from size? - Bristol
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Excellent efficient customer service
January 23, 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
I ordered online and had trainers sent…
I ordered online and had trainers sent to size store in Bristol. A big shout out to staff in size Bristol they are all so friendly and very helpful and make you feel good about buying your goods in store.
January 12, 2026
Reply from size? - Bristol
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Lad who served me was stylish and the…
Lad who served me was stylish and the fact I wanted to try 3 different shoes on wasn’t an issue. Purchased 1 and then the other online after Christmas
Sale prices were really good
December 19, 2025
Reply from size? - Bristol
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.