I had an absolutely fantastic experience at the store, all thanks to Alex H. From the moment I walked in, his customer service was outstanding very friendly, and attentive. He really went above and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience shopping with Size?. The ordering process was simple, delivery was quick, and my item arrived well-packaged and exactly as described. The quality was excellent, and I was kept... See more
Company replied
Still haven't received confirmation of my order being delivered in store, weeks after I made the order, if the shoes haven't arrived I want a refund
Company replied
Bry was so lovely, helped me find the right shoes and answered all my questions. An absolute delight!
Company replied
Company details
About size? - Cambridge
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
24 Market Street, CB2 3PA, Cambridge, United Kingdom
- 01223 654115
4.4
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still haven't received confirmation of…
Still haven't received confirmation of my order being delivered in store, weeks after I made the order, if the shoes haven't arrived I want a refund
July 6, 2026
Reply from size? - Cambridge
Dear AJ,
I'm sorry that you haven't received confirmation of your order arriving in store yet.
I can see this has been concerning for you, and I'd be happy to look into this further to find out what's happened with your order. To do this, I'll need to access your order details securely. Please contact us on 0161 393 7055 Monday to Friday between 08:00 - 19:00, or Saturday & Sunday: 09:00 - 18:00, where our agents will be more than happy to help you with this. Alternatively, you can contact us via our online webform at https://www.jdsports.co.uk/customer-service/contact/.
Once we've located your order, we'll be able to confirm its status and arrange a refund if the shoes haven't arrived at your chosen store.
Kind regards,
Jimmy,
JD Sports Customer Care.
Bry was so lovely
Bry was so lovely, helped me find the right shoes and answered all my questions. An absolute delight!
July 10, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
bry was so helpful answered all my…
bry was so helpful answered all my questions and helped me find what i wanted
July 10, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
I had a great experience shopping with…
I had a great experience shopping with Size?. The ordering process was simple, delivery was quick, and my item arrived well-packaged and exactly as described. The quality was excellent, and I was kept updated throughout the delivery process. Overall, I'm very happy with my purchase and would definitely shop with Size? again. Highly recommended!
July 3, 2026
Reply from size? - Cambridge
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
I had an absolutely fantastic…
I had an absolutely fantastic experience at the store, all thanks to Alex H. From the moment I walked in, his customer service was outstanding very friendly, and attentive. He really went above and beyond to help us, and the whole shopping experience was effortless. I can’t recommend Alex enough! If you get the chance, definitely visit this store and ask for him at.. size Cambridge market Street.
King tegards
Abdllah
July 3, 2026
Unprompted review
Reply from size? - Cambridge
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Really helpful staff and great selection
June 4, 2026
Reply from size? - Cambridge
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Matt was great in store today
Matt was great in store today! Really friendly and told us all about the stuff in stock
June 8, 2026
Unprompted review
Reply from size? - Cambridge
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
Absolutely Fabulous
Absolutely Fabulous!
Great service and discount for service personal made this an excellent all round experience.
June 2, 2026
Reply from size? - Cambridge
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Tripped and fell into the shop on a…
Tripped and fell into the shop on a sunny day, walked out with a pair of 4s.
Matt sorted me out, sound guy.
May 24, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
I went into the store today to buy a…
I went into the store today to buy a pair of trainer. Alex (M or H, not too sure) helped me out and he was extremely nice - great customer service!
Thanks so much!
May 22, 2026
Unprompted review
Reply from size? - Cambridge
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
service in the shop is very good
May 21, 2026
Reply from size? - Cambridge
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Reply from size? - Cambridge
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Another great experience from the Cambridge Size? store
Another great experience, purchasing from Size ?
April 12, 2026
Reply from size? - Cambridge
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Reply from size? - Cambridge
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Alex and Alex
Alex and Alex were sublime. Pleasant, knowledgeable, thorough, and totally without rush. A boon to any shopper that is able to encounter them
April 8, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Cambridge
Thank you for the 4 star rating.
We appreciate your review and we're glad you found our service helpful.
If there's anything else we can support with please don't hesitate to reach out.
Thanks,
size? Customer Care Team
Great service from Alex
Great service from Alex, was really helpful and made the whole experience easy and enjoyable
November 29, 2025
Unprompted review
Reply from size? - Cambridge
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Staff very helpful and informative
Alex was very helpful and informative
March 7, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
size? 05/02/2026
Always love a trip into size? and I was met with warmth and welcome by Sonny and Ethan . They were very helpful and most of all, calm chill people . Exactly what I’m accustomed to in Size? big up the two of them
Tafari 👊🏾
February 5, 2026
Unprompted review
Reply from size? - Cambridge
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Friendly staff, good range
Staff member was really helpful. Jack? Helped me with trying on Salomon XT6, didn't have the colour I wanted in store so he helped me order the ones I wanted and with a good discount. Process was fast and customer service was top notch.
January 19, 2026
Reply from size? - Cambridge
Thanks for the top marks.
We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.