I had an absolutely fantastic experience at the store, all thanks to Alex H. From the moment I walked in, his customer service was outstanding very friendly, and attentive. He really went above and... See more
Company replied
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I had a great experience shopping with Size?. The ordering process was simple, delivery was quick, and my item arrived well-packaged and exactly as described. The quality was excellent, and I was kept... See more
Company replied
Still haven't received confirmation of my order being delivered in store, weeks after I made the order, if the shoes haven't arrived I want a refund
Company replied
Bry was so lovely, helped me find the right shoes and answered all my questions. An absolute delight!
Company replied
Company details
About size? - Cambridge
Written by the company
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About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
24 Market Street, CB2 3PA, Cambridge, United Kingdom
- 01223 654115
4.4
Excellent
23 reviews
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Reply from size? - Cambridge
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Pure ignorance of a service
I ordered a shoe on December 5, it says it's been awaiting for carrier pick up. Fast forward to December 25, the status didnt change. Contacted the customer care team 3 times in the span of 3 weeks , no answers. commented on Instagram and got deleted. Great service 😌
I just want answers on where my order is, hopefully this review will get me some
December 25, 2025
Unprompted review
Reply from size? - Cambridge
Hi Marcel,
Thank you for taking the time to leave a review.
I apologise for any dissatisfaction you may have experienced with our service. We value your feedback and would like to assist you further. To provide us with more details about your concerns, I kindly request you to contact us via our webform.
You can access the webform by clicking on the following link: size.co.uk/customer-service/contact/
Once we receive your submission, we will promptly address your concerns and provide the necessary assistance.
Alternatively, please do not hesitate to contact our Customer Care phoneline on 0161 393 7063.
They are available Monday to Friday: 08:00-19:00
and Saturday 09:00-18:00.
Kind regards,
Farhan,
size? Online Reviews Team.
Reply from size? - Cambridge
Hi,
Thank you for giving us a 5 star review.
We hope that each and every experience you have with us is as positive as this one.
Kind regards,
size? Customer Care Team
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